{"id":23400,"date":"2025-06-16T16:10:50","date_gmt":"2025-06-16T09:10:50","guid":{"rendered":"https:\/\/www.surehcs.com\/?p=23400"},"modified":"2026-01-21T17:23:05","modified_gmt":"2026-01-21T10:23:05","slug":"mo-hinh-kirkpatrick","status":"publish","type":"post","link":"https:\/\/www.surehcs.com\/en\/mo-hinh-kirkpatrick\/","title":{"rendered":"Model Kirkpatrick is what? There's some level? Benefits when applied to DN"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"23400\" class=\"elementor elementor-23400\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b56d115 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b56d115\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-680e2c1\" data-id=\"680e2c1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-76273953 elementor-widget elementor-widget-text-editor\" data-id=\"76273953\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\"><b>M\u00f4 h\u00ecnh Kirkpatrick<\/b><span style=\"font-weight: 400;\"> l\u00e0 m\u1ed9t m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o n\u1ed5i ti\u1ebfng g\u1ed3m 4 c\u1ea5p \u0111\u1ed9: ph\u1ea3n \u1ee9ng, h\u1ecdc t\u1eadp, h\u00e0nh vi v\u00e0 k\u1ebft qu\u1ea3. C\u1ea5p \u0111\u1ed9 \u0111\u1ea7u ti\u00ean \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a h\u1ecdc vi\u00ean \u0111\u1ed1i v\u1edbi n\u1ed9i dung, ph\u01b0\u01a1ng ph\u00e1p, gi\u1ea3ng vi\u00ean \u0111\u00e0o t\u1ea1o. C\u1ea5p \u0111\u1ed9 th\u1ee9 hai \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ti\u1ebfp thu ki\u1ebfn th\u1ee9c, k\u1ef9 n\u0103ng ho\u1eb7c th\u00e1i \u0111\u1ed9 sau kh\u00f3a h\u1ecdc. C\u1ea5p \u0111\u1ed9 ba xem x\u00e9t kh\u1ea3 n\u0103ng \u00e1p d\u1ee5ng nh\u1eefng g\u00ec \u0111\u00e3 h\u1ecdc v\u00e0o th\u1ef1c t\u1ebf c\u00f4ng vi\u1ec7c. Cu\u1ed1i c\u00f9ng, c\u1ea5p \u0111\u1ed9 b\u1ed1n \u0111o l\u01b0\u1eddng t\u00e1c \u0111\u1ed9ng c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o \u0111\u1ebfn k\u1ebft qu\u1ea3 kinh doanh nh\u01b0 n\u0103ng su\u1ea5t, doanh thu ho\u1eb7c m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110\u00e2y l\u00e0 m\u00f4 h\u00ecnh to\u00e0n di\u1ec7n gi\u00fap doanh nghi\u1ec7p x\u00e1c \u0111\u1ecbnh r\u00f5 gi\u00e1 tr\u1ecb, hi\u1ec7u qu\u1ea3 th\u1ef1c t\u1ebf c\u1ee7a ho\u1ea1t \u0111\u1ed9ng \u0111\u00e0o t\u1ea1o.<\/span><\/p><p style=\"text-align: justify;\">Trong qu\u00e1 tr\u00ecnh \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o, h\u1ea7u h\u1ebft doanh nghi\u1ec7p \u0111\u1ec1u g\u1eb7p chung m\u1ed9t c\u00e2u h\u1ecfi: L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 bi\u1ebft li\u1ec7u kh\u00f3a \u0111\u00e0o t\u1ea1o c\u00f3 th\u1eadt s\u1ef1 hi\u1ec7u qu\u1ea3? C\u00e2u tr\u1ea3 l\u1eddi n\u1eb1m \u1edf vi\u1ec7c \u00e1p d\u1ee5ng m\u1ed9t m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 khoa h\u1ecdc kh\u00e1ch quan v\u00e0 c\u00f3 t\u00ednh h\u1ec7 th\u1ed1ng. Trong s\u1ed1 c\u00e1c m\u00f4 h\u00ecnh hi\u1ec7n nay, m\u00f4 h\u00ecnh Kirkpatrick c\u00f2n g\u1ecdi l\u00e0 m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o c\u1ee7a Kirkpatrick \u0111\u01b0\u1ee3c xem l\u00e0 m\u1ed9t trong nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p to\u00e0n di\u1ec7n th\u1ef1c ti\u1ec5n nh\u1ea5t.<\/p><p style=\"text-align: justify;\">V\u1eady m\u00f4 h\u00ecnh Kirkpatrick l\u00e0 g\u00ec? \u0110em l\u1ea1i gi\u00e1 tr\u1ecb nh\u01b0 th\u1ebf n\u00e0o? C\u00f9ng <a href=\"https:\/\/www.surehcs.com\/\">L\u1ea1c Vi\u1ec7t SureHCS<\/a> t\u00ecm hi\u1ec3u chi ti\u1ebft trong b\u00e0i vi\u1ebft n\u00e0y.<\/p><h2 style=\"text-align: justify;\">1. T\u00ecm hi\u1ec3u t\u1ed5ng quan v\u1ec1 m\u00f4 h\u00ecnh Kirkpatrick<\/h2><h3 style=\"text-align: justify;\">1.1 M\u00f4 h\u00ecnh Kirkpatrick l\u00e0 g\u00ec?<\/h3><blockquote><p style=\"text-align: justify;\"><strong>M\u00f4 h\u00ecnh Kirkpatrick<\/strong> hay m\u00f4 h\u00ecnh Patrick l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng g\u1ed3m 4 c\u1ea5p \u0111\u1ed9 \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 th\u1ef1c t\u1ebf c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o. Kh\u00e1c v\u1edbi c\u00e1c ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e1nh gi\u00e1 th\u00f4ng th\u01b0\u1eddng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf vi\u1ec7c thu th\u1eadp c\u1ea3m nh\u1eadn c\u1ee7a h\u1ecdc vi\u00ean, m\u00f4 h\u00ecnh n\u00e0y \u0111i s\u00e2u v\u00e0o t\u1eebng t\u1ea7ng t\u00e1c \u0111\u1ed9ng t\u1eeb ph\u1ea3n \u1ee9ng ban \u0111\u1ea7u c\u1ee7a ng\u01b0\u1eddi h\u1ecdc \u0111\u1ebfn kh\u1ea3 n\u0103ng \u1ee9ng d\u1ee5ng ki\u1ebfn th\u1ee9c v\u00e0o c\u00f4ng vi\u1ec7c, v\u00e0 cu\u1ed1i c\u00f9ng l\u00e0 \u1ea3nh h\u01b0\u1edfng th\u1ef1c s\u1ef1 t\u1edbi k\u1ebft qu\u1ea3 kinh doanh.<\/p><\/blockquote><p style=\"text-align: justify;\">4 c\u1ea5p \u0111\u1ed9 bao g\u1ed3m:<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">Ph\u1ea3n \u1ee9ng (Reaction) \u2013 H\u1ecdc vi\u00ean c\u1ea3m nh\u1eadn th\u1ebf n\u00e0o v\u1ec1 kh\u00f3a h\u1ecdc?<\/li><li aria-level=\"1\">H\u1ecdc t\u1eadp (Learning) \u2013 H\u1ecd \u0111\u00e3 h\u1ecdc \u0111\u01b0\u1ee3c g\u00ec?<\/li><li aria-level=\"1\">H\u00e0nh vi (Behavior) \u2013 H\u1ecd c\u00f3 \u00e1p d\u1ee5ng \u0111\u01b0\u1ee3c ki\u1ebfn th\u1ee9c m\u1edbi v\u00e0o c\u00f4ng vi\u1ec7c kh\u00f4ng?<\/li><li aria-level=\"1\">K\u1ebft qu\u1ea3 (Results) \u2013 Doanh nghi\u1ec7p \u0111\u1ea1t \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb g\u00ec t\u1eeb ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o?<\/li><\/ul><h3 style=\"text-align: justify;\">1.2 L\u1ecbch s\u1eed h\u00ecnh th\u00e0nh m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 \u0111\u00e0o t\u1ea1o Kirkpatrick<\/h3><p style=\"text-align: justify;\">M\u00f4 h\u00ecnh n\u00e0y \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi Donald Kirkpatrick v\u00e0o cu\u1ed1i nh\u1eefng n\u0103m 1950 trong lu\u1eadn \u00e1n ti\u1ebfn s\u0129 c\u1ee7a \u00f4ng t\u1ea1i \u0110\u1ea1i h\u1ecdc Wisconsin (Hoa K\u1ef3). Ban \u0111\u1ea7u ch\u1ec9 l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 trong n\u1ed9i b\u1ed9 gi\u1ea3ng d\u1ea1y nh\u01b0ng nh\u1edd t\u00ednh th\u1ef1c ti\u1ec5n cao, m\u00f4 h\u00ecnh \u0111\u00e3 nhanh ch\u00f3ng lan r\u1ed9ng v\u00e0 \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn tr\u00ean to\u00e0n th\u1ebf gi\u1edbi \u0111\u1eb7c bi\u1ec7t l\u00e0 trong c\u00e1c t\u1ed5 ch\u1ee9c l\u1edbn c\u00f3 chi\u1ebfn l\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o r\u00f5 r\u00e0ng.<\/p><h3 style=\"text-align: justify;\">1.3. \u01afu \u0111i\u1ec3m v\u00e0 h\u1ea1n ch\u1ebf c\u1ee7a m\u00f4 h\u00ecnh Patrick<\/h3><p style=\"text-align: justify;\">\u01afu \u0111i\u1ec3m:<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">D\u1ec5 \u00e1p d\u1ee5ng, d\u1ec5 h\u00ecnh dung th\u1ef1c hi\u1ec7n theo t\u1eebng c\u1ea5p \u0111\u1ed9.<\/li><li aria-level=\"1\">T\u1eadp trung v\u00e0o k\u1ebft qu\u1ea3, h\u00e0nh vi th\u1ef1c t\u1ebf sau \u0111\u00e0o t\u1ea1o.<\/li><li aria-level=\"1\">C\u00f3 th\u1ec3 s\u1eed d\u1ee5ng nh\u01b0 c\u00f4ng c\u1ee5 \u0111\u1ec3 truy\u1ec1n th\u00f4ng n\u1ed9i b\u1ed9 v\u1ec1 gi\u00e1 tr\u1ecb \u0111\u00e0o t\u1ea1o.<\/li><\/ul><p style=\"text-align: justify;\">H\u1ea1n ch\u1ebf:<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">\u0110o l\u01b0\u1eddng h\u00e0nh vi, k\u1ebft qu\u1ea3 c\u1ea7n th\u1eddi gian d\u00e0i v\u00e0 c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3.<\/li><li aria-level=\"1\">C\u00f3 th\u1ec3 b\u1ecf s\u00f3t y\u1ebfu t\u1ed1 \u0111\u1ea7u v\u00e0o, b\u1ed1i c\u1ea3nh n\u1ebfu kh\u00f4ng \u0111\u00e1nh gi\u00e1 t\u1eeb \u0111\u1ea7u.<\/li><\/ul><h2 style=\"text-align: justify;\">2. So s\u00e1nh m\u00f4 h\u00ecnh Kirkpatrick v\u1edbi m\u00f4 h\u00ecnh CIPP<\/h2><p style=\"text-align: justify;\">\u0110\u1ec3 l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o ph\u00f9 h\u1ee3p, doanh nghi\u1ec7p c\u1ea7n hi\u1ec3u r\u00f5 \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a c\u00e1c m\u00f4 h\u00ecnh ph\u1ed5 bi\u1ebfn hi\u1ec7n nay. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 so s\u00e1nh gi\u1eefa m\u00f4 h\u00ecnh Kirkpatrick v\u00e0 m\u00f4 h\u00ecnh CIPP, hai m\u00f4 h\u00ecnh \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng r\u1ed9ng r\u00e3i trong m\u00f4i tr\u01b0\u1eddng doanh nghi\u1ec7p, gi\u00e1o d\u1ee5c.<\/p><p style=\"text-align: justify;\">So s\u00e1nh v\u1edbi m\u00f4 h\u00ecnh CIPP (Context \u2013 Input \u2013 Process \u2013 Product)<\/p><table><tbody><tr><td style=\"text-align: center;\"><strong>Ti\u00eau ch\u00ed<\/strong><\/td><td style=\"text-align: center;\"><strong>M\u00f4 h\u00ecnh Kirkpatrick<\/strong><\/td><td style=\"text-align: center;\"><strong>M\u00f4 h\u00ecnh CIPP<\/strong><\/td><\/tr><tr><td>M\u1ee5c ti\u00eau ch\u00ednh<\/td><td>\u0110\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o t\u1eeb ng\u01b0\u1eddi h\u1ecdc \u0111\u1ebfn k\u1ebft qu\u1ea3<\/td><td>\u0110\u00e1nh gi\u00e1 to\u00e0n di\u1ec7n t\u1eeb giai \u0111o\u1ea1n l\u1eadp k\u1ebf ho\u1ea1ch<\/td><\/tr><tr><td>Tr\u1ecdng t\u00e2m<\/td><td>Ph\u1ea3n \u1ee9ng \u2013 H\u1ecdc t\u1eadp \u2013 H\u00e0nh vi \u2013 K\u1ebft qu\u1ea3<\/td><td>B\u1ed1i c\u1ea3nh \u2013 \u0110\u1ea7u v\u00e0o \u2013 Quy tr\u00ecnh \u2013 S\u1ea3n ph\u1ea9m<\/td><\/tr><tr><td>Th\u1eddi \u0111i\u1ec3m \u00e1p d\u1ee5ng<\/td><td>Sau khi \u0111\u00e0o t\u1ea1o k\u1ebft th\u00fac<\/td><td>Tr\u01b0\u1edbc \u2013 Trong \u2013 v\u00e0 Sau khi \u0111\u00e0o t\u1ea1o<\/td><\/tr><tr><td>Ph\u00f9 h\u1ee3p v\u1edbi<\/td><td>Doanh nghi\u1ec7p ch\u00fa tr\u1ecdng hi\u1ec7u qu\u1ea3 \u0111\u1ea7u ra<\/td><td>T\u1ed5 ch\u1ee9c mu\u1ed1n ki\u1ec3m so\u00e1t to\u00e0n b\u1ed9 chu tr\u00ecnh \u0111\u00e0o t\u1ea1o<\/td><\/tr><tr><td>Kh\u1ea3 n\u0103ng \u0111o l\u01b0\u1eddng t\u00e1c \u0111\u1ed9ng th\u1ef1c<\/td><td>Cao<\/td><td>Trung b\u00ecnh<\/td><\/tr><\/tbody><\/table><p style=\"text-align: justify;\">D\u00f9 m\u1ed7i m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 \u0111\u1ec1u c\u00f3 gi\u00e1 tr\u1ecb ri\u00eang nh\u01b0ng m\u00f4 h\u00ecnh Kirkpatrick n\u1ed5i b\u1eadt b\u1edfi kh\u1ea3 n\u0103ng t\u1eadp trung v\u00e0o k\u1ebft qu\u1ea3 \u0111\u1ea7u ra v\u00e0 gi\u00e1 tr\u1ecb th\u1ef1c t\u1ebf m\u00e0 doanh nghi\u1ec7p nh\u1eadn \u0111\u01b0\u1ee3c sau \u0111\u00e0o t\u1ea1o. \u0110\u00e2y ch\u00ednh l\u00e0 l\u00fd do v\u00ec sao m\u00f4 h\u00ecnh n\u00e0y ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng r\u1ed9ng r\u00e3i t\u1ea1i c\u00e1c doanh nghi\u1ec7p c\u00f3 \u0111\u1ecbnh h\u01b0\u1edbng ph\u00e1t tri\u1ec3n nh\u00e2n l\u1ef1c b\u1ec1n v\u1eefng, l\u1ea5y hi\u1ec7u qu\u1ea3 l\u00e0m trung t\u00e2m. N\u1ebfu doanh nghi\u1ec7p \u0111ang t\u00ecm ki\u1ebfm gi\u1ea3i ph\u00e1p \u0111\u00e1nh gi\u00e1 \u0111\u00e0o t\u1ea1o hi\u1ec7u qu\u1ea3, Kirkpatrick l\u00e0 l\u1ef1a ch\u1ecdn \u0111\u00e1ng c\u00e2n nh\u1eafc.<\/p><h2 style=\"text-align: justify;\">3. V\u00ec sao m\u00f4 h\u00ecnh Patrick \u0111\u01b0\u1ee3c c\u00e1c doanh nghi\u1ec7p to\u00e0n c\u1ea7u s\u1eed d\u1ee5ng?<\/h2><p style=\"text-align: justify;\">L\u00fd do ch\u00ednh n\u1eb1m \u1edf t\u00ednh \u1ee9ng d\u1ee5ng r\u1ed9ng v\u00e0 kh\u1ea3 n\u0103ng li\u00ean k\u1ebft tr\u1ef1c ti\u1ebfp gi\u1eefa \u0111\u00e0o t\u1ea1o &#8211; hi\u1ec7u qu\u1ea3 kinh doanh. M\u00f4 h\u00ecnh Patrick gi\u00fap doanh nghi\u1ec7p tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi c\u1ed1t l\u00f5i:<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">\u0110\u00e0o t\u1ea1o c\u00f3 thay \u0111\u1ed5i h\u00e0nh vi nh\u00e2n vi\u00ean kh\u00f4ng?<\/li><li aria-level=\"1\">Nh\u00e2n vi\u00ean c\u00f3 l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n kh\u00f4ng?<\/li><li aria-level=\"1\">C\u00f3 c\u1ea3i thi\u1ec7n v\u1ec1 n\u0103ng su\u1ea5t, doanh thu hay s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng?<\/li><\/ul><p style=\"text-align: justify;\">\u0110\u1eb7c bi\u1ec7t, trong b\u1ed1i c\u1ea3nh doanh nghi\u1ec7p ng\u00e0y c\u00e0ng c\u1ea7n ch\u1ee9ng minh \u0111\u01b0\u1ee3c ROI (t\u1ef7 su\u1ea5t sinh l\u1eddi) t\u1eeb ho\u1ea1t \u0111\u1ed9ng \u0111\u00e0o t\u1ea1o, m\u00f4 h\u00ecnh n\u00e0y gi\u00fap ban l\u00e3nh \u0111\u1ea1o c\u00f3 g\u00f3c nh\u00ecn r\u00f5 r\u00e0ng c\u00f3 c\u01a1 s\u1edf \u0111\u1ec3 ti\u1ebfp t\u1ee5c \u0111\u1ea7u t\u01b0 \u0111\u00fang h\u01b0\u1edbng.<\/p><p style=\"text-align: justify;\">Ngo\u00e0i ra, m\u00f4 h\u00ecnh Kirkpatrick c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng linh ho\u1ea1t cho c\u1ea3 \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9, \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng m\u1ec1m l\u1eabn c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh n\u00e2ng cao chuy\u00ean m\u00f4n k\u1ef9 thu\u1eadt. Nh\u1edd \u0111\u00f3, n\u00f3 ph\u00f9 h\u1ee3p v\u1edbi c\u1ea3 doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf l\u1eabn c\u00e1c t\u1eadp \u0111o\u00e0n \u0111a qu\u1ed1c gia.<\/p><p style=\"text-align: justify;\">Doanh nghi\u1ec7p n\u00ean l\u1ef1a ch\u1ecdn m\u00f4 h\u00ecnh Patrick trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p:<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">Mu\u1ed1n ch\u1ee9ng minh r\u00f5 r\u00e0ng hi\u1ec7u qu\u1ea3 \u0111\u1ea7u t\u01b0 \u0111\u00e0o t\u1ea1o v\u1edbi ban l\u00e3nh \u0111\u1ea1o.<\/li><li aria-level=\"1\">C\u1ea7n \u0111o l\u01b0\u1eddng t\u00e1c \u0111\u1ed9ng c\u1ee5 th\u1ec3 c\u1ee7a \u0111\u00e0o t\u1ea1o \u0111\u1ebfn hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c.<\/li><li aria-level=\"1\">Ch\u1ec9 t\u1ed5 ch\u1ee9c m\u1ed9t s\u1ed1 kh\u00f3a \u0111\u00e0o t\u1ea1o chuy\u00ean s\u00e2u mu\u1ed1n theo d\u00f5i s\u00e1t h\u00e0nh vi, k\u1ebft qu\u1ea3.<\/li><li aria-level=\"1\">Mu\u1ed1n c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o th\u00f4ng qua \u0111\u00e1nh gi\u00e1 \u0111a chi\u1ec1u.<\/li><\/ul><h2 style=\"text-align: justify;\">4. M\u00f4 h\u00ecnh Kirkpatrick g\u1ed3m m\u1ea5y c\u1ea5p \u0111\u1ed9?<\/h2><p style=\"text-align: justify;\">M\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o c\u1ee7a Kirkpatrick hay c\u00f2n \u0111\u01b0\u1ee3c bi\u1ebft \u0111\u1ebfn v\u1edbi t\u00ean g\u1ecdi ng\u1eafn g\u1ecdn l\u00e0 m\u00f4 h\u00ecnh Patrick chia qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 th\u00e0nh 4 c\u1ea5p \u0111\u1ed9 logic li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd v\u1edbi nhau. M\u1ed7i c\u1ea5p \u0111\u1ed9 ph\u1ea3n \u00e1nh m\u1ed9t kh\u00eda c\u1ea1nh ri\u00eang c\u1ee7a hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o t\u1eeb c\u1ea3m nh\u1eadn ch\u1ee7 quan ban \u0111\u1ea7u \u0111\u1ebfn nh\u1eefng t\u00e1c \u0111\u1ed9ng th\u1ef1c s\u1ef1 v\u1ec1 m\u1eb7t t\u1ed5 ch\u1ee9c v\u00e0 kinh doanh. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 ph\u00e2n t\u00edch chi ti\u1ebft t\u1eebng c\u1ea5p \u0111\u1ed9:<\/p><h3 style=\"text-align: justify;\">4.1. C\u1ea5p \u0111\u1ed9 1 \u2013 Ph\u1ea3n \u1ee9ng (Reaction)<\/h3><p style=\"text-align: justify;\">M\u1ee5c ti\u00eau: \u0110\u00e1nh gi\u00e1 c\u00e1ch ng\u01b0\u1eddi h\u1ecdc c\u1ea3m nh\u1eadn, ph\u1ea3n \u1ee9ng v\u1edbi ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o.<\/p><p style=\"text-align: justify;\">\u0110\u00e2y l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean v\u00e0 c\u0169ng l\u00e0 d\u1ec5 th\u1ef1c hi\u1ec7n nh\u1ea5t. Doanh nghi\u1ec7p c\u1ea7n n\u1eafm r\u00f5 h\u1ecdc vi\u00ean \u0111\u00e1nh gi\u00e1 nh\u01b0 th\u1ebf n\u00e0o v\u1ec1 n\u1ed9i dung, ph\u01b0\u01a1ng ph\u00e1p, gi\u1ea3ng vi\u00ean, th\u1eddi l\u01b0\u1ee3ng, m\u1ee9c \u0111\u1ed9 h\u1eefu \u00edch c\u1ee7a bu\u1ed5i h\u1ecdc. N\u1ebfu ph\u1ea3n \u1ee9ng ban \u0111\u1ea7u ti\u00eau c\u1ef1c, kh\u1ea3 n\u0103ng h\u1ecdc vi\u00ean ti\u1ebfp thu ki\u1ebfn th\u1ee9c \u1ee9ng d\u1ee5ng th\u1ef1c t\u1ebf s\u1ebd r\u1ea5t th\u1ea5p.<\/p><p style=\"text-align: justify;\">V\u00ed d\u1ee5: Sau khi k\u1ebft th\u00fac bu\u1ed5i \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng, nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u \u0111i\u1ec1n v\u00e0o m\u1ed9t m\u1eabu kh\u1ea3o s\u00e1t \u0111\u00e1nh gi\u00e1 5 c\u00e2u h\u1ecfi, nh\u01b0: \u201cN\u1ed9i dung c\u00f3 \u0111\u00fang mong \u0111\u1ee3i kh\u00f4ng?\u201d, \u201cT\u1ed1c \u0111\u1ed9 gi\u1ea3ng d\u1ea1y c\u00f3 ph\u00f9 h\u1ee3p kh\u00f4ng?\u201d, \u201cC\u00f3 h\u00e0i l\u00f2ng v\u1ec1 gi\u1ea3ng vi\u00ean kh\u00f4ng?\u201d.<\/p><p style=\"text-align: justify;\">C\u00e1ch tri\u1ec3n khai hi\u1ec7u qu\u1ea3: Doanh nghi\u1ec7p n\u00ean x\u00e2y d\u1ef1ng m\u1ed9t b\u1ea3ng kh\u1ea3o s\u00e1t ng\u1eafn g\u1ecdn, t\u1eadp trung v\u00e0o c\u00e1c ti\u00eau ch\u00ed then ch\u1ed1t, khuy\u1ebfn kh\u00edch h\u1ecdc vi\u00ean \u0111\u00e1nh gi\u00e1 m\u1ed9t c\u00e1ch trung th\u1ef1c. Quan tr\u1ecdng l\u00e0 \u0111\u1eebng d\u1eebng l\u1ea1i \u1edf vi\u1ec7c thu th\u1eadp ph\u1ea3n h\u1ed3i m\u00e0 c\u1ea7n t\u1ed5ng h\u1ee3p \u0111\u01b0a ra h\u00e0nh \u0111\u1ed9ng c\u1ea3i ti\u1ebfn r\u00f5 r\u00e0ng.<\/p><p style=\"text-align: justify;\">Khi hi\u1ec3u r\u00f5 c\u1ea3m nh\u1eadn ng\u01b0\u1eddi h\u1ecdc, doanh nghi\u1ec7p c\u00f3 th\u1ec3 tinh ch\u1ec9nh n\u1ed9i dung, ph\u01b0\u01a1ng ph\u00e1p ho\u1eb7c c\u00e1ch th\u1ee9c t\u1ed5 ch\u1ee9c \u0111\u00e0o t\u1ea1o \u0111\u1ec3 t\u0103ng \u0111\u1ed9 h\u00e0i l\u00f2ng, \u0111\u1ed3ng th\u1eddi t\u1ed1i \u01b0u ng\u00e2n s\u00e1ch \u0111\u1ea7u t\u01b0 \u0111\u00e0o t\u1ea1o.<\/p><h3 style=\"text-align: justify;\">4.2. C\u1ea5p \u0111\u1ed9 2 \u2013 H\u1ecdc t\u1eadp (Learning)<\/h3><p style=\"text-align: justify;\">M\u1ee5c ti\u00eau: \u0110o l\u01b0\u1eddng xem ng\u01b0\u1eddi h\u1ecdc \u0111\u00e3 ti\u1ebfp thu \u0111\u01b0\u1ee3c bao nhi\u00eau ki\u1ebfn th\u1ee9c, k\u1ef9 n\u0103ng v\u00e0 thay \u0111\u1ed5i th\u00e1i \u0111\u1ed9 ra sao sau kh\u00f3a h\u1ecdc.<\/p><p style=\"text-align: justify;\">Kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf c\u1ea3m nh\u1eadn, c\u1ea5p \u0111\u1ed9 n\u00e0y gi\u00fap x\u00e1c \u0111\u1ecbnh r\u00f5 \u0111\u00e0o t\u1ea1o c\u00f3 t\u1ea1o ra gi\u00e1 tr\u1ecb n\u1ed9i dung th\u1ef1c s\u1ef1 hay kh\u00f4ng.<\/p><p style=\"text-align: justify;\">C\u00e1c ph\u01b0\u01a1ng ph\u00e1p \u0111o l\u01b0\u1eddng ph\u1ed5 bi\u1ebfn:<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">B\u00e0i ki\u1ec3m tra tr\u01b0\u1edbc v\u00e0 sau \u0111\u00e0o t\u1ea1o.<\/li><li aria-level=\"1\">Th\u1ef1c h\u00e0nh m\u00f4 ph\u1ecfng t\u00ecnh hu\u1ed1ng.<\/li><li aria-level=\"1\">B\u00e0i t\u1eadp nh\u00f3m, ph\u1ea3n bi\u1ec7n.<\/li><li aria-level=\"1\">\u0110\u00e1nh gi\u00e1 th\u00e1i \u0111\u1ed9 \u2013 \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c th\u00f4ng qua b\u1ea3ng kh\u1ea3o s\u00e1t \u1ea9n danh.<\/li><\/ul><p style=\"text-align: justify;\">G\u1ee3i \u00fd c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3:<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">Doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u00edch h\u1ee3p n\u1ec1n t\u1ea3ng E-learning \u0111\u1ec3 t\u1ea1o b\u00e0i ki\u1ec3m tra tr\u1eafc nghi\u1ec7m t\u1ef1 \u0111\u1ed9ng.<\/li><li aria-level=\"1\">\u00c1p d\u1ee5ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd \u0111\u00e0o t\u1ea1o c\u00f3 t\u00ednh n\u0103ng theo d\u00f5i ti\u1ebfn \u0111\u1ed9 h\u1ecdc v\u00e0 \u0111\u00e1nh gi\u00e1 \u0111\u1ecbnh k\u1ef3.<\/li><\/ul><p style=\"text-align: justify;\">Khi \u00e1p d\u1ee5ng hi\u1ec7u qu\u1ea3 c\u1ea5p \u0111\u1ed9 n\u00e0y, doanh nghi\u1ec7p s\u1ebd n\u1eafm b\u1eaft ch\u00ednh x\u00e1c \u201c\u0111\u1ea7u ra ki\u1ebfn th\u1ee9c\u201d c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh, t\u1eeb \u0111\u00f3 k\u1ecbp th\u1eddi \u0111i\u1ec1u ch\u1ec9nh t\u00e0i li\u1ec7u, ph\u01b0\u01a1ng ph\u00e1p ho\u1eb7c l\u1ed9 tr\u00ecnh \u0111\u00e0o t\u1ea1o cho ph\u00f9 h\u1ee3p. Ngo\u00e0i ra, \u0111\u00e2y l\u00e0 b\u1eb1ng ch\u1ee9ng r\u00f5 r\u00e0ng \u0111\u1ec3 ch\u1ee9ng minh gi\u00e1 tr\u1ecb \u0111\u00e0o t\u1ea1o v\u1edbi ban l\u00e3nh \u0111\u1ea1o.<\/p><h3 style=\"text-align: justify;\">4.3. C\u1ea5p \u0111\u1ed9 3 \u2013 H\u00e0nh vi (Behavior)<\/h3><p style=\"text-align: justify;\">M\u1ee5c ti\u00eau: \u0110\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 thay \u0111\u1ed5i h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a ng\u01b0\u1eddi h\u1ecdc sau khi \u00e1p d\u1ee5ng ki\u1ebfn th\u1ee9c v\u00e0o c\u00f4ng vi\u1ec7c.<\/p><p style=\"text-align: justify;\">C\u00e2u h\u1ecfi c\u1ed1t l\u00f5i \u1edf c\u1ea5p \u0111\u1ed9 n\u00e0y l\u00e0: \u201cNh\u00e2n vi\u00ean c\u00f3 th\u1ef1c s\u1ef1 \u00e1p d\u1ee5ng nh\u1eefng g\u00ec \u0111\u00e3 h\u1ecdc kh\u00f4ng?\u201d \u0110\u00e2y l\u00e0 c\u1ea5p \u0111\u1ed9 kh\u00f3 \u0111o l\u01b0\u1eddng nh\u01b0ng l\u1ea1i ph\u1ea3n \u00e1nh s\u00e1t th\u1ef1c gi\u00e1 tr\u1ecb \u0111\u00e0o t\u1ea1o.<\/p><p style=\"text-align: justify;\">Kh\u00f3 kh\u0103n th\u01b0\u1eddng g\u1eb7p:<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">H\u00e0nh vi thay \u0111\u1ed5i th\u01b0\u1eddng c\u1ea7n th\u1eddi gian d\u00e0i \u0111\u1ec3 quan s\u00e1t.<\/li><li aria-level=\"1\">M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c kh\u00f4ng h\u1ed7 tr\u1ee3, qu\u1ea3n l\u00fd kh\u00f4ng theo s\u00e1t th\u00ec nh\u00e2n vi\u00ean kh\u00f3 duy tr\u00ec th\u00f3i quen m\u1edbi.<\/li><li aria-level=\"1\">Thi\u1ebfu h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 \u0111\u1ecbnh k\u1ef3 v\u00e0 ph\u1ea3n h\u1ed3i \u0111a chi\u1ec1u.<\/li><\/ul><p style=\"text-align: justify;\">Gi\u1ea3i ph\u00e1p \u0111\u1ec1 xu\u1ea5t:<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">K\u1ebft h\u1ee3p \u0111\u00e1nh gi\u00e1 t\u1eeb c\u1ea5p qu\u1ea3n l\u00fd tr\u1ef1c ti\u1ebfp ho\u1eb7c nh\u00f3m \u0111\u1ed3ng nghi\u1ec7p.<\/li><li aria-level=\"1\">S\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 ph\u1ea3n h\u1ed3i 360 \u0111\u1ed9 ho\u1eb7c ph\u1ecfng v\u1ea5n c\u00e1 nh\u00e2n sau 1\u20133 th\u00e1ng.<\/li><li aria-level=\"1\">Ghi nh\u1eadn h\u00e0nh vi b\u1eb1ng KPIs c\u1ee5 th\u1ec3 (v\u00ed d\u1ee5: s\u1ed1 l\u1ea7n \u1ee9ng d\u1ee5ng k\u1ef9 n\u0103ng x\u1eed l\u00fd ph\u1ea3n \u0111\u1ed1i trong b\u00e1n h\u00e0ng).<\/li><\/ul><p style=\"text-align: justify;\">L\u1ee3i \u00edch doanh nghi\u1ec7p nh\u1eadn \u0111\u01b0\u1ee3c:<br \/>Khi l\u00e0m t\u1ed1t c\u1ea5p \u0111\u1ed9 n\u00e0y, doanh nghi\u1ec7p kh\u00f4ng ch\u1ec9 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o m\u00e0 c\u00f2n x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c v\u0103n h\u00f3a h\u1ecdc t\u1eadp v\u00e0 \u0111\u1ed5i m\u1edbi li\u00ean t\u1ee5c.<\/p><h3 style=\"text-align: justify;\">4.4. C\u1ea5p \u0111\u1ed9 4 \u2013 K\u1ebft qu\u1ea3 (Results)<\/h3><p style=\"text-align: justify;\">M\u1ee5c ti\u00eau: \u0110o l\u01b0\u1eddng t\u00e1c \u0111\u1ed9ng cu\u1ed1i c\u00f9ng c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o \u0111\u1ebfn c\u00e1c m\u1ee5c ti\u00eau kinh doanh v\u00e0 t\u1ed5 ch\u1ee9c.<\/p><p style=\"text-align: justify;\">\u0110\u00e2y l\u00e0 c\u1ea5p \u0111\u1ed9 cao nh\u1ea5t, c\u00f3 gi\u00e1 tr\u1ecb nh\u1ea5t. N\u00f3 tr\u1ea3 l\u1eddi cho c\u00e2u h\u1ecfi: \u201cCh\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o mang l\u1ea1i k\u1ebft qu\u1ea3 g\u00ec cho t\u1ed5 ch\u1ee9c?\u201d<\/p><p style=\"text-align: justify;\">M\u1ed9t s\u1ed1 ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u1ea5p \u0111\u1ed9 4:<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">N\u0103ng su\u1ea5t lao \u0111\u1ed9ng t\u0103ng bao nhi\u00eau ph\u1ea7n tr\u0103m.<\/li><li aria-level=\"1\">T\u1ef7 l\u1ec7 sai s\u00f3t trong quy tr\u00ecnh gi\u1ea3m nh\u01b0 th\u1ebf n\u00e0o.<\/li><li aria-level=\"1\">T\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n nh\u00e2n s\u1ef1 c\u1ea3i thi\u1ec7n ra sao.<\/li><li aria-level=\"1\">Doanh thu ho\u1eb7c l\u1ee3i nhu\u1eadn c\u00f3 t\u0103ng tr\u01b0\u1edfng sau \u0111\u00e0o t\u1ea1o kh\u00f4ng.<\/li><\/ul><p style=\"text-align: justify;\">Ph\u00e2n t\u00edch d\u1eef li\u1ec7u h\u1ed7 tr\u1ee3: Doanh nghi\u1ec7p n\u00ean thi\u1ebft l\u1eadp h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o b\u1eb1ng b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n (dashboard), k\u1ebft n\u1ed1i d\u1eef li\u1ec7u t\u1eeb b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1, t\u00e0i ch\u00ednh, kinh doanh \u0111\u1ec3 \u0111\u01b0a ra \u0111\u00e1nh gi\u00e1 to\u00e0n di\u1ec7n.<\/p><p style=\"text-align: justify;\">Khi \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 c\u1ea5p \u0111\u1ed9 4, b\u1ed9 ph\u1eadn \u0111\u00e0o t\u1ea1o kh\u00f4ng c\u00f2n l\u00e0 m\u1ed9t \u201cchi ph\u00ed c\u1ea7n thi\u1ebft\u201d m\u00e0 tr\u1edf th\u00e0nh m\u1ed9t kho\u1ea3n \u0111\u1ea7u t\u01b0 chi\u1ebfn l\u01b0\u1ee3c \u0111\u00f3ng g\u00f3p tr\u1ef1c ti\u1ebfp v\u00e0o hi\u1ec7u qu\u1ea3 kinh doanh.<\/p><p style=\"text-align: justify;\">Vi\u1ec7c hi\u1ec3u v\u00e0 tri\u1ec3n khai \u0111\u1ea7y \u0111\u1ee7 4 c\u1ea5p \u0111\u1ed9 trong m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o c\u1ee7a Kirkpatrick kh\u00f4ng ch\u1ec9 gi\u00fap doanh nghi\u1ec7p nh\u00ecn nh\u1eadn r\u00f5 vai tr\u00f2 c\u1ee7a \u0111\u00e0o t\u1ea1o m\u00e0 c\u00f2n t\u1ed1i \u01b0u h\u00f3a ng\u00e2n s\u00e1ch, x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n nh\u00e2n s\u1ef1 b\u1ec1n v\u1eefng. \u0110\u00e2y l\u00e0 m\u00f4 h\u00ecnh m\u00e0 b\u1ea5t k\u1ef3 t\u1ed5 ch\u1ee9c n\u00e0o ch\u00fa tr\u1ecdng \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng nh\u00e2n l\u1ef1c c\u0169ng n\u00ean c\u00e2n nh\u1eafc \u00e1p d\u1ee5ng.<\/p><h2 style=\"text-align: justify;\">5. L\u1ee3i \u00edch khi \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh Kirkpatrick trong doanh nghi\u1ec7p<\/h2><p style=\"text-align: justify;\">\u00c1p d\u1ee5ng m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o c\u1ee7a Kirkpatrick kh\u00f4ng ch\u1ec9 gi\u00fap doanh nghi\u1ec7p \u0111o l\u01b0\u1eddng s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o m\u00e0 c\u00f2n t\u1ea1o n\u1ec1n t\u1ea3ng \u0111\u1ec3 n\u00e2ng cao to\u00e0n b\u1ed9 chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n nh\u00e2n l\u1ef1c. C\u1ee5 th\u1ec3, nh\u1eefng l\u1ee3i \u00edch n\u1ed5i b\u1eadt m\u00e0 m\u00f4 h\u00ecnh n\u00e0y mang l\u1ea1i bao g\u1ed3m:<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">Ki\u1ec3m so\u00e1t chi ph\u00ed \u0111\u00e0o t\u1ea1o hi\u1ec7u qu\u1ea3 h\u01a1n<\/li><\/ul><p style=\"text-align: justify;\">\u0110\u00e0o t\u1ea1o nh\u00e2n s\u1ef1 l\u00e0 m\u1ed9t kho\u1ea3n \u0111\u1ea7u t\u01b0 l\u1edbn nh\u01b0ng n\u1ebfu kh\u00f4ng \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3, kho\u1ea3n \u0111\u1ea7u t\u01b0 n\u00e0y d\u1ec5 tr\u1edf th\u00e0nh chi ph\u00ed l\u00e3ng ph\u00ed. V\u1edbi m\u00f4 h\u00ecnh Kirkpatrick, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 r\u00f5 r\u00e0ng t\u1eebng c\u1ea5p \u0111\u1ed9 t\u00e1c \u0111\u1ed9ng c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o, t\u1eeb c\u1ea3m nh\u1eadn c\u1ee7a ng\u01b0\u1eddi h\u1ecdc \u0111\u1ebfn k\u1ebft qu\u1ea3 kinh doanh th\u1ef1c t\u1ebf. Nh\u1edd \u0111\u00f3, doanh nghi\u1ec7p bi\u1ebft \u0111\u01b0\u1ee3c kho\u1ea3n \u0111\u1ea7u t\u01b0 n\u00e0o mang l\u1ea1i gi\u00e1 tr\u1ecb th\u1ef1c s\u1ef1, kho\u1ea3n n\u00e0o n\u00ean \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c c\u1eaft gi\u1ea3m.<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">N\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng ch\u01b0\u01a1ng tr\u00ecnh, tr\u00e1nh \u0111\u00e0o t\u1ea1o h\u00ecnh th\u1ee9c<\/li><\/ul><p style=\"text-align: justify;\">M\u1ed9t trong nh\u1eefng \u0111i\u1ec3m m\u1ea1nh c\u1ee7a m\u00f4 h\u00ecnh Patrick l\u00e0 \u0111\u1eb7t tr\u1ecdng t\u00e2m v\u00e0o h\u00e0nh vi v\u00e0 k\u1ebft qu\u1ea3 th\u1ef1c ti\u1ec5n thay v\u00ec ch\u1ec9 d\u1eebng l\u1ea1i \u1edf m\u1ee9c \u0111\u1ed9 ti\u1ebfp thu l\u00fd thuy\u1ebft gi\u00fap lo\u1ea1i b\u1ecf t\u00ecnh tr\u1ea1ng \u0111\u00e0o t\u1ea1o h\u00ecnh th\u1ee9c ch\u1ec9 h\u1ecdc \u0111\u1ec3 ho\u00e0n th\u00e0nh ch\u1ec9 ti\u00eau m\u00e0 kh\u00f4ng t\u1ea1o ra thay \u0111\u1ed5i trong c\u00f4ng vi\u1ec7c. Nh\u1edd \u0111\u00f3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh n\u1ed9i dung, ph\u01b0\u01a1ng ph\u00e1p, ng\u01b0\u1eddi d\u1ea1y sao cho s\u00e1t v\u1edbi nhu c\u1ea7u c\u00f4ng vi\u1ec7c v\u00e0 n\u0103ng l\u1ef1c th\u1ef1c t\u1ebf.<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">G\u1eafn k\u1ebft \u0111\u00e0o t\u1ea1o v\u1edbi m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a t\u1ed5 ch\u1ee9c<\/li><\/ul><p style=\"text-align: justify;\">Th\u00f4ng qua \u0111\u00e1nh gi\u00e1 \u1edf c\u1ea5p \u0111\u1ed9 h\u00e0nh vi\/k\u1ebft qu\u1ea3, m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 \u0111\u00e0o t\u1ea1o Kirkpatrick gi\u00fap ban l\u00e3nh \u0111\u1ea1o nh\u00ecn r\u00f5 m\u1ed1i li\u00ean h\u1ec7 gi\u1eefa \u0111\u00e0o t\u1ea1o v\u00e0 c\u00e1c m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n nh\u01b0: t\u0103ng tr\u01b0\u1edfng doanh thu, c\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t, n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, gi\u1eef ch\u00e2n nh\u00e2n s\u1ef1\u2026 \u0110i\u1ec1u n\u00e0y r\u1ea5t quan tr\u1ecdng trong vi\u1ec7c thi\u1ebft k\u1ebf chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n ngu\u1ed3n nh\u00e2n l\u1ef1c g\u1eafn v\u1edbi \u0111\u1ecbnh h\u01b0\u1edbng ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">C\u1ee7ng c\u1ed1 ni\u1ec1m tin c\u1ee7a l\u00e3nh \u0111\u1ea1o v\u00e0o gi\u00e1 tr\u1ecb c\u1ee7a \u0111\u00e0o t\u1ea1o<\/li><\/ul><p style=\"text-align: justify;\">M\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o ch\u1ec9 th\u1eadt s\u1ef1 c\u00f3 gi\u00e1 tr\u1ecb khi c\u00f3 th\u1ec3 ch\u1ee9ng minh \u0111\u01b0\u1ee3c t\u00e1c \u0111\u1ed9ng. M\u00f4 h\u00ecnh Kirkpatrick cung c\u1ea5p c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u1ecbnh l\u01b0\u1ee3ng, \u0111\u1ecbnh t\u00ednh r\u00f5 r\u00e0ng gi\u00fap l\u00e3nh \u0111\u1ea1o hi\u1ec3u r\u1eb1ng \u0111\u00e0o t\u1ea1o kh\u00f4ng ch\u1ec9 l\u00e0 chi ph\u00ed c\u1ed1 \u0111\u1ecbnh c\u1ee7a ph\u00f2ng nh\u00e2n s\u1ef1 m\u00e0 l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 chi\u1ebfn l\u01b0\u1ee3c t\u1ea1o ra l\u1ee3i nhu\u1eadn v\u00e0 hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh d\u00e0i h\u1ea1n.<\/p><h2 style=\"text-align: justify;\">6. Nh\u1eefng l\u01b0u \u00fd khi \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh Kirkpatrick t\u1ea1i doanh nghi\u1ec7p Vi\u1ec7t Nam<\/h2><p style=\"text-align: justify;\">M\u1eb7c d\u00f9 m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o c\u1ee7a Kirkpatrick \u0111\u00e3 \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng r\u1ed9ng r\u00e3i tr\u00ean to\u00e0n th\u1ebf gi\u1edbi, nh\u01b0ng khi tri\u1ec3n khai trong b\u1ed1i c\u1ea3nh th\u1ef1c t\u1ebf t\u1ea1i c\u00e1c doanh nghi\u1ec7p Vi\u1ec7t Nam, v\u1eabn c\u00f3 m\u1ed9t s\u1ed1 \u0111i\u1ec3m c\u1ea7n \u0111\u1eb7c bi\u1ec7t l\u01b0u \u00fd \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o m\u00f4 h\u00ecnh ph\u00e1t huy t\u1ed1i \u0111a hi\u1ec7u qu\u1ea3.<\/p><h3 style=\"text-align: justify;\">6.1. Tr\u00e1nh \u0111\u00e1nh gi\u00e1 c\u1ea3m t\u00ednh \u1edf c\u1ea5p \u0111\u1ed9 3 v\u00e0 4<\/h3><p style=\"text-align: justify;\">Hai c\u1ea5p \u0111\u1ed9 cu\u1ed1i c\u1ee7a m\u00f4 h\u00ecnh Patrick l\u00e0 \u0111\u00e1nh gi\u00e1 h\u00e0nh vi (Behavior) v\u00e0 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 (Results) \u0111\u00f2i h\u1ecfi d\u1eef li\u1ec7u kh\u00e1ch quan theo d\u00f5i th\u1ef1c t\u1ebf. Tuy nhi\u00ean, nhi\u1ec1u doanh nghi\u1ec7p hi\u1ec7n nay v\u1eabn c\u00f2n xu h\u01b0\u1edbng \u0111\u00e1nh gi\u00e1 \u201cc\u1ea3m t\u00ednh\u201d d\u1ef1a tr\u00ean nh\u1eadn x\u00e9t c\u1ee7a c\u1ea5p qu\u1ea3n l\u00fd ho\u1eb7c c\u1ea3m nh\u1eadn chung m\u00e0 kh\u00f4ng c\u00f3 s\u1ed1 li\u1ec7u c\u1ee5 th\u1ec3. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 l\u00e0m gi\u1ea3m \u0111\u1ed9 tin c\u1eady c\u1ee7a k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 m\u00e0 c\u00f2n d\u1eabn \u0111\u1ebfn nh\u1eefng \u0111i\u1ec1u ch\u1ec9nh sai l\u1ec7ch trong chi\u1ebfn l\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o.<\/p><p style=\"text-align: justify;\">Gi\u1ea3i ph\u00e1p l\u00e0 x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng ch\u1ec9 s\u1ed1 r\u00f5 r\u00e0ng nh\u01b0 KPI, OKRs, ho\u1eb7c s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 theo d\u00f5i h\u00e0nh vi sau \u0111\u00e0o t\u1ea1o \u0111\u1ec3 ghi nh\u1eadn s\u1ef1 thay \u0111\u1ed5i c\u00f3 c\u0103n c\u1ee9.<\/p><h3 style=\"text-align: justify;\">6.2. N\u00ean \u0111\u1ed3ng b\u1ed9 h\u00f3a c\u00f4ng c\u1ee5 \u0111\u00e1nh gi\u00e1 trong ph\u1ea7n m\u1ec1m \u0111\u00e0o t\u1ea1o<\/h3><p style=\"text-align: justify;\">\u0110\u1ec3 \u0111\u00e1nh gi\u00e1 to\u00e0n di\u1ec7n theo m\u00f4 h\u00ecnh Kirkpatrick, doanh nghi\u1ec7p c\u1ea7n nhi\u1ec1u lo\u1ea1i d\u1eef li\u1ec7u t\u1eeb kh\u1ea3o s\u00e1t ph\u1ea3n h\u1ed3i, k\u1ebft qu\u1ea3 b\u00e0i ki\u1ec3m tra, quan s\u00e1t h\u00e0nh vi \u0111\u1ebfn b\u00e1o c\u00e1o hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c. Vi\u1ec7c th\u1ef1c hi\u1ec7n th\u1ee7 c\u00f4ng s\u1ebd t\u1ed1n th\u1eddi gian d\u1ec5 sai s\u00f3t. V\u00ec v\u1eady, l\u1eddi khuy\u00ean l\u00e0 n\u00ean t\u00edch h\u1ee3p c\u00f4ng c\u1ee5 \u0111\u00e1nh gi\u00e1 ngay trong ph\u1ea7n m\u1ec1m \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 ho\u1eb7c n\u1ec1n t\u1ea3ng eLearning \u0111ang s\u1eed d\u1ee5ng. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap th\u1ed1ng nh\u1ea5t d\u1eef li\u1ec7u m\u00e0 c\u00f2n t\u1ed1i \u01b0u quy tr\u00ecnh theo d\u00f5i t\u1ed5ng h\u1ee3p k\u1ebft qu\u1ea3.<\/p><h3 style=\"text-align: justify;\">6.3. C\u1ea7n truy\u1ec1n th\u00f4ng n\u1ed9i b\u1ed9 r\u00f5 r\u00e0ng \u0111\u1ec3 nh\u00e2n vi\u00ean hi\u1ec3u m\u1ee5c ti\u00eau c\u1ee7a \u0111\u00e1nh gi\u00e1<\/h3><p style=\"text-align: justify;\">\u0110\u00e1nh gi\u00e1 kh\u00f4ng n\u00ean l\u00e0 ho\u1ea1t \u0111\u1ed9ng mang t\u00ednh \u00e1p \u0111\u1eb7t. Khi nh\u00e2n vi\u00ean kh\u00f4ng hi\u1ec3u m\u1ee5c \u0111\u00edch th\u1ef1c s\u1ef1 c\u1ee7a vi\u1ec7c \u0111\u00e1nh gi\u00e1 theo m\u00f4 h\u00ecnh Patrick, h\u1ecd c\u00f3 th\u1ec3 ph\u1ea3n \u1ee9ng ti\u00eau c\u1ef1c ho\u1eb7c kh\u00f4ng h\u1ee3p t\u00e1c. Do \u0111\u00f3, tr\u01b0\u1edbc khi tri\u1ec3n khai, ph\u00f2ng nh\u00e2n s\u1ef1 c\u1ea7n truy\u1ec1n th\u00f4ng r\u00f5 r\u00e0ng: \u0111\u00e1nh gi\u00e1 kh\u00f4ng nh\u1eb1m ch\u1ec9 tr\u00edch c\u00e1 nh\u00e2n m\u00e0 \u0111\u1ec3 c\u1ea3i thi\u1ec7n ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o h\u1ed7 tr\u1ee3 ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c l\u00e2u d\u00e0i. Khi nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c l\u1eafng nghe v\u00e0 \u0111\u1ed3ng h\u00e0nh, h\u1ecd s\u1ebd s\u1eb5n s\u00e0ng cung c\u1ea5p d\u1eef li\u1ec7u ph\u1ea3n h\u1ed3i trung th\u1ef1c \u0111\u1ea7y \u0111\u1ee7 h\u01a1n.<\/p><h2 style=\"text-align: justify;\">7. \u1ee8ng d\u1ee5ng ph\u1ea7n m\u1ec1m eLearning \u0111\u1ec3 h\u1ed7 tr\u1ee3 m\u00f4 h\u00ecnh Kirkpatrick<\/h2><p style=\"text-align: justify;\">\u0110\u1ec3 tri\u1ec3n khai m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o c\u1ee7a Kirkpatrick m\u1ed9t c\u00e1ch nh\u1ea5t qu\u00e1n hi\u1ec7u qu\u1ea3, c\u00e1c doanh nghi\u1ec7p hi\u1ec7n \u0111\u1ea1i ng\u00e0y nay ng\u00e0y c\u00e0ng c\u00f3 xu h\u01b0\u1edbng \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1eb7c bi\u1ec7t l\u00e0 ph\u1ea7n m\u1ec1m \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn (eLearning) nh\u1eb1m s\u1ed1 h\u00f3a to\u00e0n b\u1ed9 quy tr\u00ecnh qu\u1ea3n l\u00fd \u0111\u00e1nh gi\u00e1.<\/p><p style=\"text-align: justify;\">M\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh l\u00e0 <a href=\"https:\/\/elearning.lacviet.vn\/\" target=\"_blank\" rel=\"nofollow noopener\">ph\u1ea7n m\u1ec1m L\u1ea1c Vi\u1ec7t eLearning<\/a> gi\u1ea3i ph\u00e1p \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 \u0111\u00e0o t\u1ea1o theo t\u1eebng c\u1ea5p \u0111\u1ed9 c\u1ee7a m\u00f4 h\u00ecnh Patrick m\u1ed9t c\u00e1ch m\u1ea1ch l\u1ea1c d\u1ec5 d\u00e0ng:<\/p><p style=\"text-align: justify;\">Nh\u1eefng t\u00ednh n\u0103ng n\u1ed5i b\u1eadt h\u1ed7 tr\u1ee3 m\u00f4 h\u00ecnh Kirkpatrick:<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">L\u01b0u tr\u1eef ph\u1ea3n h\u1ed3i h\u1ecdc vi\u00ean sau m\u1ed7i kh\u00f3a h\u1ecdc (Reaction): Cho ph\u00e9p doanh nghi\u1ec7p thu th\u1eadp \u00fd ki\u1ebfn v\u1ec1 n\u1ed9i dung, gi\u1ea3ng vi\u00ean, ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e0o t\u1ea1o th\u00f4ng qua c\u00e1c bi\u1ec3u m\u1eabu kh\u1ea3o s\u00e1t \u0111i\u1ec7n t\u1eed t\u00edch h\u1ee3p s\u1eb5n.<\/li><li aria-level=\"1\">Qu\u1ea3n l\u00fd \u0111i\u1ec3m s\u1ed1, ch\u1ee9ng ch\u1ec9 \u0111\u00e0o t\u1ea1o (Learning): Theo d\u00f5i ti\u1ebfn tr\u00ecnh h\u1ecdc t\u1eadp, k\u1ebft qu\u1ea3 b\u00e0i ki\u1ec3m tra, m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u1ee7a h\u1ecdc vi\u00ean, t\u1eeb \u0111\u00f3 x\u00e1c \u0111\u1ecbnh n\u0103ng l\u1ef1c \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c sau kh\u00f3a h\u1ecdc.<\/li><li aria-level=\"1\">T\u00edch h\u1ee3p b\u1ea3ng \u0111\u00e1nh gi\u00e1 h\u00e0nh vi, b\u00e1o c\u00e1o k\u1ebft qu\u1ea3 (Behavior &amp; Results): Ph\u1ea7n m\u1ec1m c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i v\u1edbi h\u1ec7 th\u1ed1ng KPI, qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c ho\u1eb7c \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c \u0111\u1ec3 ghi nh\u1eadn s\u1ef1 thay \u0111\u1ed5i h\u00e0nh vi trong c\u00f4ng vi\u1ec7c v\u00e0 hi\u1ec7u qu\u1ea3 \u0111\u00f3ng g\u00f3p th\u1ef1c t\u1ebf.<\/li><\/ul><p style=\"text-align: center;\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"25520\" class=\"elementor elementor-25520\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-031ad51 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"031ad51\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-709bcb6\" data-id=\"709bcb6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94ab82d elementor-widget elementor-widget-text-editor\" data-id=\"94ab82d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong style=\"color: #cf2e2e; font-size: 130%; text-align: center;\">L\u1ea0C VI\u1ec6T E-LEARNING &#8211; GI\u1ea2I PH\u00c1P \u0110\u00c0O T\u1ea0O NH\u00c2N S\u1ef0 N\u1ed8I B\u1ed8 DOANH NGHI\u1ec6P \u0110O L\u01af\u1edcNG HI\u1ec6U QU\u1ea2<\/strong><\/p><p style=\"text-align: justify;\"><strong><a id=\"tuvan\"><\/a>L\u1ea1c Vi\u1ec7t E-learning<\/strong> l\u00e0 l\u1ef1a ch\u1ecdn tin c\u1eady c\u1ee7a nhi\u1ec1u t\u1eadp \u0111o\u00e0n l\u1edbn nh\u01b0 FrieslandCampina, PV GAS, Shinhan Bank\u2026 v\u1edbi h\u01a1n 100.000 ng\u01b0\u1eddi d\u00f9ng tr\u00ean to\u00e0n h\u1ec7 th\u1ed1ng.<\/p><p style=\"text-align: justify;\" data-start=\"393\" data-end=\"691\">L\u1ea1c Vi\u1ec7t E-Learning kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn, m\u00e0 l\u00e0 n\u1ec1n t\u1ea3ng gi\u00fap doanh nghi\u1ec7p x\u00e2y d\u1ef1ng n\u0103ng l\u1ef1c con ng\u01b0\u1eddi m\u1ed9t c\u00e1ch b\u1ec1n v\u1eefng. Gi\u1ea3i ph\u00e1p \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 gi\u1ea3i quy\u1ebft tr\u1ecdn v\u1eb9n b\u00e0i to\u00e1n: <strong><em data-start=\"602\" data-end=\"655\">\u0111\u00e0o t\u1ea1o \u2013 \u0111o l\u01b0\u1eddng \u2013 ph\u00e1t tri\u1ec3n \u2013 gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i<\/em><\/strong> trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i.<\/p><ul><li style=\"text-align: justify;\" data-start=\"693\" data-end=\"1054\">\u0110i\u1ec3m kh\u00e1c bi\u1ec7t c\u1ee7a L\u1ea1c Vi\u1ec7t E-Learning n\u1eb1m \u1edf kh\u1ea3 n\u0103ng k\u1ebft h\u1ee3p linh ho\u1ea1t gi\u1eefa c\u00f4ng ngh\u1ec7, tr\u1ea3i nghi\u1ec7m h\u1ecdc t\u1eadp v\u00e0 qu\u1ea3n tr\u1ecb \u0111\u00e0o t\u1ea1o. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 tri\u1ec3n khai theo m\u00f4 h\u00ecnh SaaS ho\u1eb7c on-premise, d\u1ec5 d\u00e0ng t\u00edch h\u1ee3p v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng hi\u1ec7n c\u00f3<\/li><li style=\"text-align: justify;\" data-start=\"693\" data-end=\"1054\">Tu\u00e2n th\u1ee7 c\u00e1c chu\u1ea9n qu\u1ed1c t\u1ebf nh\u01b0 SCORM, OpenBadges, \u0111\u1ea3m b\u1ea3o t\u00ednh chu\u1ea9n h\u00f3a v\u00e0 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng l\u00e2u d\u00e0i.<\/li><li style=\"text-align: justify;\" data-start=\"1056\" data-end=\"1471\">Kh\u00f4ng d\u1eebng \u1edf vi\u1ec7c \u201c\u0111\u01b0a t\u00e0i li\u1ec7u l\u00ean h\u1ec7 th\u1ed1ng\u201d, L\u1ea1c Vi\u1ec7t E-Learning t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng h\u1ecdc t\u1eadp \u0111a ph\u01b0\u01a1ng th\u1ee9c: l\u1edbp h\u1ecdc online, h\u1ecdc li\u1ec7u \u0111a ph\u01b0\u01a1ng ti\u1ec7n, di\u1ec5n \u0111\u00e0n \u2013 wiki trao \u0111\u1ed5i ki\u1ebfn th\u1ee9c, thi \u2013 \u0111\u00e1nh gi\u00e1 \u2013 c\u1ea5p ch\u1ee9ng ch\u1ec9 t\u1ef1 \u0111\u1ed9ng.<\/li><li style=\"text-align: justify;\" data-start=\"1056\" data-end=\"1471\">To\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh h\u1ecdc t\u1eadp c\u1ee7a nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c theo d\u00f5i, ph\u00e2n t\u00edch b\u00e1o c\u00e1o theo th\u1eddi gian th\u1ef1c, gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 ch\u00ednh x\u00e1c hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o v\u00e0 m\u1ee9c \u0111\u1ed9 ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c.<\/li><li style=\"text-align: justify;\" data-start=\"1473\" data-end=\"1762\">Giao di\u1ec7n hi\u1ec7n \u0111\u1ea1i, b\u1ea3o m\u1eadt cao, t\u1ef1 \u0111\u1ed9ng h\u00f3a s\u00e2u, kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u00e0o t\u1ea1o gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u chi ph\u00ed \u0111\u00e0o t\u1ea1o, n\u00e2ng cao n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c, gia t\u0103ng s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean.<\/li><\/ul><p style=\"text-align: center;\"><a href=\"https:\/\/elearning.lacviet.vn\/?utm_source=surehcs.com&amp;utm_medium=topic-\u0111ao-tao\" target=\"_blank\" rel=\"nofollow noopener\"><strong><em>XEM CHI TI\u1ebeT T\u00cdNH N\u0102NG QU\u1ea2N L\u00dd \u0110\u00c0O T\u1ea0O L\u1ea0C VI\u1ec6T E-LEARNING T\u1ea0I \u0110\u00c2Y<\/em><\/strong><\/a><\/p><div style=\"text-align: justify;\"><p data-start=\"146\" data-end=\"586\"><em><strong data-start=\"146\" data-end=\"219\">S\u1eb5n s\u00e0ng n\u00e2ng t\u1ea7m hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 trong doanh nghi\u1ec7p c\u1ee7a b\u1ea1n? <img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f449.svg\" alt=\"\ud83d\udc49\" \/> Li\u00ean h\u1ec7 L\u1ea1c Vi\u1ec7t ngay h\u00f4m nay \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n m\u00f4 h\u00ecnh tri\u1ec3n khai E-Learning ph\u00f9 h\u1ee3p v\u1edbi quy m\u00f4, ng\u00e0nh ngh\u1ec1 v\u00e0 m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p.<\/strong><\/em><\/p><p data-start=\"146\" data-end=\"586\">V\u1edbi phi\u00ean b\u1ea3n Cloud, L\u1ea1c Vi\u1ec7t E-learning c\u00f3 th\u1ec3 <strong>tri\u1ec3n khai nhanh trong 7 ng\u00e0y<\/strong>, kh\u00f4ng c\u1ea7n \u0111\u1ea7u t\u01b0 h\u1ea1 t\u1ea7ng, b\u1ea3o m\u1eadt cao v\u00e0 s\u1eb5n s\u00e0ng m\u1edf r\u1ed9ng cho h\u00e0ng ch\u1ee5c ngh\u00ecn ng\u01b0\u1eddi d\u00f9ng.<\/p><blockquote><p style=\"text-align: center;\"><span style=\"color: #cf2e2e;\"><strong>\u0110\u0102NG K\u00dd NH\u1eacN DEMO NGAY<\/strong><\/span><\/p><p style=\"text-align: center;\"><div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_20_container\" data-token=\"c894049b705ab72b338089a7c53dc4eb\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form \" id=\"form_tu-van-lv-elearning\" data-token=\"c894049b705ab72b338089a7c53dc4eb\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">T\u01b0 v\u1ea5n LV E-learning<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"20\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_20\" id=\"frm_hide_fields_20\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"tu-van-lv-elearning\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_20\" name=\"frm_submit_entry_20\" value=\"67a54f81fd\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/posts\/23400\" \/><div id=\"frm_field_136_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_en46r32\" id=\"field_en46r32_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_en46r32\" name=\"item_meta[136]\" value=\"\"  placeholder=\"H\u1ecd v\u00e0 t\u00ean *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_137_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6\">\r\n    <label for=\"field_dzlrg32\" id=\"field_dzlrg32_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"tel\" id=\"field_dzlrg32\" name=\"item_meta[137]\" value=\"\"  placeholder=\"S\u1ed1 \u0111i\u1ec7n tho\u1ea1i *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\" pattern=\"((\\+\\d{1,3}(-|.| )?\\(?\\d\\)?(-| |.)?\\d{1,5})|(\\(?\\d{2,6}\\)?))(-|.| )?(\\d{3,4})(-|.| )?(\\d{4})(( x| ext)\\d{1,5}){0,1}$\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_138_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_2lsx032\" id=\"field_2lsx032_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_2lsx032\" name=\"item_meta[138]\" value=\"\"  placeholder=\"Email *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_139_container\" class=\"frm_form_field form-field  frm_top_container frm6\">\r\n    <label for=\"field_zza1f32\" id=\"field_zza1f32_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[139]\" id=\"field_zza1f32\"  placeholder=\"Ch\u1ee9c v\u1ee5\" data-invmsg=\"This field is invalid\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Ch\u1ee9c v\u1ee5<\/option><option  value=\"Founder\">Founder<\/option><option  value=\"Ch\u1ee7 t\u1ecbch\">Ch\u1ee7 t\u1ecbch<\/option><option  value=\"CEO\">CEO<\/option><option  value=\"CHRO\">CHRO<\/option><option  value=\"Tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1\">Tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1<\/option><option  value=\"Chuy\u00ean vi\u00ean nh\u00e2n s\u1ef1\">Chuy\u00ean vi\u00ean nh\u00e2n s\u1ef1<\/option><option  value=\"Nh\u00e2n vi\u00ean\">Nh\u00e2n vi\u00ean<\/option><option  value=\"Kh\u00e1c\">Kh\u00e1c<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_140_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_k06ee5\" id=\"field_k06ee5_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[140]\" id=\"field_k06ee5\"  placeholder=\"Nhu c\u1ea7u t\u01b0 v\u1ea5n *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Nhu c\u1ea7u t\u01b0 v\u1ea5n *<\/option><option  value=\"Thu\u00ea ph\u1ea7n m\u1ec1m\">Thu\u00ea ph\u1ea7n m\u1ec1m<\/option><option  value=\"Tri\u1ec3n khai theo y\u00eau c\u1ea7u\">Tri\u1ec3n khai theo y\u00eau c\u1ea7u<\/option><option  value=\"Tr\u1ea3i nghi\u1ec7m\/demo\">Tr\u1ea3i nghi\u1ec7m\/demo<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_141_container\" class=\"frm_form_field form-field  frm_top_container frm6\">\r\n    <label for=\"field_ahom94\" id=\"field_ahom94_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_ahom94\" name=\"item_meta[141]\" value=\"\"  placeholder=\"T\u00ean doanh nghi\u1ec7p\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_142_container\" class=\"frm_form_field form-field  frm_none_container frm12 frm_first\">\r\n\t<label for=\"g-recaptcha-response\" id=\"field_ojp105_label\" class=\"frm_primary_label\">Captcha\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<div  id=\"field_ojp105\" class=\"g-recaptcha\" data-sitekey=\"6LexPF8bAAAAABVTCNDuOGGhiBWMaQijt5r_RX_G\" data-size=\"normal\" data-theme=\"light\"><\/div>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_143_container\" class=\"frm_form_field  frm12 frm_first frm_html_container form-field\"><span style=\"font-size: 13px; color: #333;\"><em>B\u1eb1ng c\u00e1ch nh\u1ea5n v\u00e0o n\u00fat <strong>G\u1eedi y\u00eau c\u1ea7u<\/strong>, b\u1ea1n \u0111\u00e3 \u0111\u1ed3ng \u00fd v\u1edbi <a href=\"https:\/\/www.surehcs.com\/chinh-sach-bao-ve-du-lieu-ca-nhan\/\">Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt th\u00f4ng tin<\/a> c\u1ee7a L\u1ea1c Vi\u1ec7t SureHCS.<\/em><\/span><\/div>\n<div id=\"frm_field_144_container\" class=\"frm_form_field form-field \">\r\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit\" type=\"submit\"  >G\u1eedi y\u00eau c\u1ea7u<\/button>\r\n\r\n\r\n<\/div>\r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_145_container\">\n\t\t\t<label for=\"field_gnjlx\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_gnjlx\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[145]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"Yo6xeb\/G8f0MzzIW40smwxCVMnikXUEk\/GnrIDDKTYU=\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n<\/p><\/blockquote><p style=\"text-align: left;\"><b>TH\u00d4NG TIN LI\u00caN H\u1ec6:<\/b><\/p><ul><li style=\"text-align: left;\">Hotline: <a href=\"tel:0901555063\">0901 555 063<\/a><\/li><li style=\"text-align: left;\">Email: <a href=\"mailto:surehcs@lacviet.com.vn\">surehcs@lacviet.com.vn<\/a> | Website: <a href=\"https:\/\/www.surehcs.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.surehcs.com\/<\/a><\/li><li style=\"text-align: left;\">\u0110\u1ecba ch\u1ec9 v\u0103n ph\u00f2ng: <a href=\"https:\/\/maps.app.goo.gl\/Jqy5fZgaAnFMbJdB7\" target=\"_blank\" rel=\"nofollow noopener\">23 Nguy\u1ec5n Th\u1ecb Hu\u1ef3nh, Ph\u01b0\u1eddng Ph\u00fa Nhu\u1eadn, TP.HCM<\/a><\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/p><p style=\"text-align: justify;\">L\u1ee3i \u00edch th\u1ef1c ti\u1ec5n mang l\u1ea1i:<\/p><ul style=\"text-align: justify;\"><li aria-level=\"1\">Ti\u1ebft ki\u1ec7m th\u1eddi gian qu\u1ea3n l\u00fd, t\u1ed5ng h\u1ee3p d\u1eef li\u1ec7u: Thay v\u00ec ph\u1ea3i x\u1eed l\u00fd t\u1eebng bi\u1ec3u m\u1eabu th\u1ee7 c\u00f4ng, ph\u1ea7n m\u1ec1m gi\u00fap doanh nghi\u1ec7p c\u00f3 g\u00f3c nh\u00ecn tr\u1ef1c quan to\u00e0n di\u1ec7n v\u1ec1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o.<\/li><li aria-level=\"1\">T\u1ed1i \u01b0u chi ph\u00ed \u0111\u00e0o t\u1ea1o cho nh\u00e2n vi\u00ean: Gi\u1ea3m thi\u1ec3u chi ph\u00ed in \u1ea5n, t\u1ed5 ch\u1ee9c kh\u1ea3o s\u00e1t, nh\u00e2n l\u1ef1c \u0111\u00e1nh gi\u00e1 \u0111\u1ed3ng th\u1eddi t\u0103ng c\u01b0\u1eddng ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00e1nh gi\u00e1 nh\u1edd d\u1eef li\u1ec7u s\u1ed1 ch\u00ednh x\u00e1c.<\/li><li aria-level=\"1\">D\u1ec5 d\u00e0ng \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh \u0111i\u1ec1u ch\u1ec9nh ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o: Khi c\u00f3 \u0111\u1ee7 th\u00f4ng tin theo c\u1ea3 b\u1ed1n c\u1ea5p \u0111\u1ed9, doanh nghi\u1ec7p s\u1ebd d\u1ec5 d\u00e0ng nh\u1eadn bi\u1ebft kh\u00f3a h\u1ecdc n\u00e0o c\u1ea7n c\u1ea3i thi\u1ec7n, nh\u00e2n vi\u00ean n\u00e0o c\u1ea7n \u0111\u00e0o t\u1ea1o b\u1ed5 sung, ho\u1eb7c \u0111i\u1ec3m y\u1ebfu trong ch\u01b0\u01a1ng tr\u00ecnh hi\u1ec7n t\u1ea1i.<\/li><\/ul><p style=\"text-align: justify;\">N\u1ebfu doanh nghi\u1ec7p mu\u1ed1n tri\u1ec3n khai m\u00f4 h\u00ecnh Kirkpatrick m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 th\u00ec \u1ee9ng d\u1ee5ng ph\u1ea7n m\u1ec1m eLearning nh\u01b0 L\u1ea1c Vi\u1ec7t ch\u00ednh l\u00e0 b\u01b0\u1edbc \u0111\u1ec7m gi\u00fap chuy\u1ec3n \u0111\u1ed5i t\u1eeb \u0111\u00e1nh gi\u00e1 th\u1ee7 c\u00f4ng sang \u0111\u00e1nh gi\u00e1 chuy\u00ean nghi\u1ec7p khoa h\u1ecdc linh ho\u1ea1t. Li\u00ean h\u1ec7 \u0111\u1ec3 nh\u1eadn t\u01b0 v\u1ea5n tr\u1ea3i nghi\u1ec7m gi\u1ea3i ph\u00e1p \u0111\u00e0o t\u1ea1o ph\u00f9 h\u1ee3p nh\u1ea5t cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-51c008d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"51c008d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2db3429\" data-id=\"2db3429\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8bd3297 elementor-widget elementor-widget-heading\" data-id=\"8bd3297\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">C\u00e2u h\u1ecfi li\u00ean quan<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1003fd0 elementor-widget elementor-widget-accordion\" data-id=\"1003fd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1671\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1671\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">4 c\u1ea5p \u0111\u1ed9 Kirkpatrick l\u00e0 g\u00ec?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1671\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1671\"><p style=\"text-align: justify;\">M\u00f4 h\u00ecnh Kirkpatrick g\u1ed3m 4 c\u1ea5p \u0111\u1ed9 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o nh\u01b0 sau:<\/p><ul><li style=\"text-align: justify;\" aria-level=\"1\">C\u1ea5p \u0111\u1ed9 1 \u2013 Ph\u1ea3n \u1ee9ng (Reaction): \u0110o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a h\u1ecdc vi\u00ean \u0111\u1ed1i v\u1edbi kh\u00f3a \u0111\u00e0o t\u1ea1o th\u00f4ng qua kh\u1ea3o s\u00e1t, ph\u1ea3n h\u1ed3i.<\/li><li style=\"text-align: justify;\" aria-level=\"1\">C\u1ea5p \u0111\u1ed9 2 \u2013 H\u1ecdc t\u1eadp (Learning): \u0110\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ti\u1ebfp thu ki\u1ebfn th\u1ee9c, k\u1ef9 n\u0103ng ho\u1eb7c th\u00e1i \u0111\u1ed9 m\u1edbi th\u00f4ng qua ki\u1ec3m tra, b\u00e0i t\u1eadp, quan s\u00e1t.<\/li><li style=\"text-align: justify;\" aria-level=\"1\">C\u1ea5p \u0111\u1ed9 3 \u2013 H\u00e0nh vi (Behavior): X\u00e1c \u0111\u1ecbnh h\u1ecdc vi\u00ean c\u00f3 \u00e1p d\u1ee5ng nh\u1eefng g\u00ec \u0111\u00e3 h\u1ecdc v\u00e0o c\u00f4ng vi\u1ec7c th\u1ef1c t\u1ebf hay kh\u00f4ng, th\u00f4ng qua \u0111\u00e1nh gi\u00e1 t\u1eeb qu\u1ea3n l\u00fd ho\u1eb7c quan s\u00e1t sau \u0111\u00e0o t\u1ea1o.<\/li><li style=\"text-align: justify;\" aria-level=\"1\">C\u1ea5p \u0111\u1ed9 4 \u2013 K\u1ebft qu\u1ea3 (Results): \u0110o l\u01b0\u1eddng t\u00e1c \u0111\u1ed9ng cu\u1ed1i c\u00f9ng c\u1ee7a \u0111\u00e0o t\u1ea1o \u0111\u1ebfn c\u00e1c ch\u1ec9 s\u1ed1 kinh doanh nh\u01b0 n\u0103ng su\u1ea5t, doanh thu, t\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c, m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1672\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1672\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">V\u00ed d\u1ee5 v\u1ec1 m\u00f4 h\u00ecnh Kirkpatrick<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1672\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1672\"><p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">V\u00ed d\u1ee5 v\u1ec1 m\u00f4 h\u00ecnh Kirkpatrick trong \u0111\u00e1nh gi\u00e1 \u0111\u00e0o t\u1ea1o: M\u1ed9t c\u00f4ng ty t\u1ed5 ch\u1ee9c kh\u00f3a \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng giao ti\u1ebfp cho \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng. Sau \u0111\u00e0o t\u1ea1o:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>C\u1ea5p \u0111\u1ed9 1 \u2013 Ph\u1ea3n \u1ee9ng<\/b><span style=\"font-weight: 400;\">: Nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh kh\u1ea3o s\u00e1t h\u00e0i l\u00f2ng, 90% \u0111\u00e1nh gi\u00e1 n\u1ed9i dung h\u1ea5p d\u1eabn v\u00e0 gi\u1ea3ng vi\u00ean truy\u1ec1n \u0111\u1ea1t hi\u1ec7u qu\u1ea3.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>C\u1ea5p \u0111\u1ed9 2 \u2013 H\u1ecdc t\u1eadp<\/b><span style=\"font-weight: 400;\">: B\u00e0i ki\u1ec3m tra cu\u1ed1i kh\u00f3a cho th\u1ea5y 85% h\u1ecdc vi\u00ean hi\u1ec3u v\u00e0 n\u1eafm v\u1eefng ki\u1ebfn th\u1ee9c m\u1edbi.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>C\u1ea5p \u0111\u1ed9 3 \u2013 H\u00e0nh vi<\/b><span style=\"font-weight: 400;\">: Sau 2 th\u00e1ng, qu\u1ea3n l\u00fd ghi nh\u1eadn nh\u00e2n vi\u00ean \u00e1p d\u1ee5ng k\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t h\u01a1n trong ti\u1ebfp x\u00fac kh\u00e1ch h\u00e0ng.<\/span><\/li><li style=\"text-align: justify;\"><b>C\u1ea5p \u0111\u1ed9 4 \u2013 K\u1ebft qu\u1ea3<\/b><span style=\"font-weight: 400;\">: Doanh s\u1ed1 b\u00e1n h\u00e0ng t\u0103ng 15% trong qu\u00fd, ph\u1ea3n \u00e1nh hi\u1ec7u qu\u1ea3 t\u00edch c\u1ef1c c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o \u0111\u1ebfn hi\u1ec7u su\u1ea5t kinh doanh.<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1673\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1673\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">C\u00e1c m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o ph\u1ed5 bi\u1ebfn<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1673\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1673\"><p style=\"text-align: justify;\">Ngo\u00e0i m\u00f4 h\u00ecnh Kirkpatrick, m\u1ed9t s\u1ed1 m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o ph\u1ed5 bi\u1ebfn kh\u00e1c g\u1ed3m:<\/p><ul><li style=\"text-align: justify;\" aria-level=\"1\">M\u00f4 h\u00ecnh Phillips (ROI): Ph\u00e1t tri\u1ec3n t\u1eeb Kirkpatrick, b\u1ed5 sung th\u00eam c\u1ea5p \u0111\u1ed9 5 l\u00e0 \u201cT\u1ef7 su\u1ea5t ho\u00e0n v\u1ed1n \u0111\u1ea7u t\u01b0 \u0111\u00e0o t\u1ea1o (ROI)\u201d, nh\u1eb1m \u0111o l\u01b0\u1eddng chi ph\u00ed \u2013 l\u1ee3i \u00edch c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o.<\/li><li style=\"text-align: justify;\" aria-level=\"1\">M\u00f4 h\u00ecnh CIPP (Context, Input, Process, Product): \u0110\u00e1nh gi\u00e1 to\u00e0n di\u1ec7n qu\u00e1 tr\u00ecnh \u0111\u00e0o t\u1ea1o d\u1ef1a tr\u00ean b\u1ed1i c\u1ea3nh, ngu\u1ed3n l\u1ef1c, quy tr\u00ecnh tri\u1ec3n khai v\u00e0 k\u1ebft qu\u1ea3 \u0111\u1ea7u ra.<\/li><li style=\"text-align: justify;\" aria-level=\"1\">M\u00f4 h\u00ecnh CIRO (Context, Input, Reaction, Output): T\u1eadp trung \u0111\u00e1nh gi\u00e1 ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o qu\u1ea3n l\u00fd, nh\u1ea5n m\u1ea1nh y\u1ebfu t\u1ed1 \u0111\u1ea7u v\u00e0o\/\u0111\u1ea7u ra theo m\u1ee5c ti\u00eau t\u1ed5 ch\u1ee9c.<\/li><li style=\"text-align: justify;\">M\u00f4 h\u00ecnh Brinkerhoff (Success Case Method): K\u1ebft h\u1ee3p nghi\u00ean c\u1ee9u \u0111\u1ecbnh t\u00ednh v\u00e0 \u0111\u1ecbnh l\u01b0\u1ee3ng \u0111\u1ec3 ph\u00e2n t\u00edch tr\u01b0\u1eddng h\u1ee3p \u0111\u00e0o t\u1ea1o th\u00e0nh c\u00f4ng nh\u1eb1m r\u00fat ra y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i l\u00e0m n\u00ean hi\u1ec7u qu\u1ea3.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"4 c\\u1ea5p \\u0111\\u1ed9 Kirkpatrick l\\u00e0 g\\u00ec?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p style=\\\"text-align: justify;\\\">M\\u00f4 h\\u00ecnh Kirkpatrick g\\u1ed3m 4 c\\u1ea5p \\u0111\\u1ed9 \\u0111\\u00e1nh gi\\u00e1 hi\\u1ec7u qu\\u1ea3 \\u0111\\u00e0o t\\u1ea1o nh\\u01b0 sau:<\\\/p><ul><li style=\\\"text-align: justify;\\\" aria-level=\\\"1\\\">C\\u1ea5p \\u0111\\u1ed9 1 \\u2013 Ph\\u1ea3n \\u1ee9ng (Reaction): \\u0110o l\\u01b0\\u1eddng m\\u1ee9c \\u0111\\u1ed9 h\\u00e0i l\\u00f2ng c\\u1ee7a h\\u1ecdc vi\\u00ean \\u0111\\u1ed1i v\\u1edbi kh\\u00f3a \\u0111\\u00e0o t\\u1ea1o th\\u00f4ng qua kh\\u1ea3o s\\u00e1t, ph\\u1ea3n h\\u1ed3i.<\\\/li><li style=\\\"text-align: justify;\\\" aria-level=\\\"1\\\">C\\u1ea5p \\u0111\\u1ed9 2 \\u2013 H\\u1ecdc t\\u1eadp (Learning): \\u0110\\u00e1nh gi\\u00e1 m\\u1ee9c \\u0111\\u1ed9 ti\\u1ebfp thu ki\\u1ebfn th\\u1ee9c, k\\u1ef9 n\\u0103ng ho\\u1eb7c th\\u00e1i \\u0111\\u1ed9 m\\u1edbi th\\u00f4ng qua ki\\u1ec3m tra, b\\u00e0i t\\u1eadp, quan s\\u00e1t.<\\\/li><li style=\\\"text-align: justify;\\\" aria-level=\\\"1\\\">C\\u1ea5p \\u0111\\u1ed9 3 \\u2013 H\\u00e0nh vi (Behavior): X\\u00e1c \\u0111\\u1ecbnh h\\u1ecdc vi\\u00ean c\\u00f3 \\u00e1p d\\u1ee5ng nh\\u1eefng g\\u00ec \\u0111\\u00e3 h\\u1ecdc v\\u00e0o c\\u00f4ng vi\\u1ec7c th\\u1ef1c t\\u1ebf hay kh\\u00f4ng, th\\u00f4ng qua \\u0111\\u00e1nh gi\\u00e1 t\\u1eeb qu\\u1ea3n l\\u00fd ho\\u1eb7c quan s\\u00e1t sau \\u0111\\u00e0o t\\u1ea1o.<\\\/li><li style=\\\"text-align: justify;\\\" aria-level=\\\"1\\\">C\\u1ea5p \\u0111\\u1ed9 4 \\u2013 K\\u1ebft qu\\u1ea3 (Results): \\u0110o l\\u01b0\\u1eddng t\\u00e1c \\u0111\\u1ed9ng cu\\u1ed1i c\\u00f9ng c\\u1ee7a \\u0111\\u00e0o t\\u1ea1o \\u0111\\u1ebfn c\\u00e1c ch\\u1ec9 s\\u1ed1 kinh doanh nh\\u01b0 n\\u0103ng su\\u1ea5t, doanh thu, t\\u1ef7 l\\u1ec7 ngh\\u1ec9 vi\\u1ec7c, m\\u1ee9c \\u0111\\u1ed9 h\\u00e0i l\\u00f2ng c\\u1ee7a kh\\u00e1ch h\\u00e0ng.<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"V\\u00ed d\\u1ee5 v\\u1ec1 m\\u00f4 h\\u00ecnh Kirkpatrick\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p style=\\\"text-align: justify;\\\"><span style=\\\"font-weight: 400;\\\">V\\u00ed d\\u1ee5 v\\u1ec1 m\\u00f4 h\\u00ecnh Kirkpatrick trong \\u0111\\u00e1nh gi\\u00e1 \\u0111\\u00e0o t\\u1ea1o: M\\u1ed9t c\\u00f4ng ty t\\u1ed5 ch\\u1ee9c kh\\u00f3a \\u0111\\u00e0o t\\u1ea1o k\\u1ef9 n\\u0103ng giao ti\\u1ebfp cho \\u0111\\u1ed9i ng\\u0169 b\\u00e1n h\\u00e0ng. Sau \\u0111\\u00e0o t\\u1ea1o:<\\\/span><\\\/p><ul><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><b>C\\u1ea5p \\u0111\\u1ed9 1 \\u2013 Ph\\u1ea3n \\u1ee9ng<\\\/b><span style=\\\"font-weight: 400;\\\">: Nh\\u00e2n vi\\u00ean ho\\u00e0n th\\u00e0nh kh\\u1ea3o s\\u00e1t h\\u00e0i l\\u00f2ng, 90% \\u0111\\u00e1nh gi\\u00e1 n\\u1ed9i dung h\\u1ea5p d\\u1eabn v\\u00e0 gi\\u1ea3ng vi\\u00ean truy\\u1ec1n \\u0111\\u1ea1t hi\\u1ec7u qu\\u1ea3.<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><b>C\\u1ea5p \\u0111\\u1ed9 2 \\u2013 H\\u1ecdc t\\u1eadp<\\\/b><span style=\\\"font-weight: 400;\\\">: B\\u00e0i ki\\u1ec3m tra cu\\u1ed1i kh\\u00f3a cho th\\u1ea5y 85% h\\u1ecdc vi\\u00ean hi\\u1ec3u v\\u00e0 n\\u1eafm v\\u1eefng ki\\u1ebfn th\\u1ee9c m\\u1edbi.<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><b>C\\u1ea5p \\u0111\\u1ed9 3 \\u2013 H\\u00e0nh vi<\\\/b><span style=\\\"font-weight: 400;\\\">: Sau 2 th\\u00e1ng, qu\\u1ea3n l\\u00fd ghi nh\\u1eadn nh\\u00e2n vi\\u00ean \\u00e1p d\\u1ee5ng k\\u1ef9 n\\u0103ng giao ti\\u1ebfp t\\u1ed1t h\\u01a1n trong ti\\u1ebfp x\\u00fac kh\\u00e1ch h\\u00e0ng.<\\\/span><\\\/li><li style=\\\"text-align: justify;\\\"><b>C\\u1ea5p \\u0111\\u1ed9 4 \\u2013 K\\u1ebft qu\\u1ea3<\\\/b><span style=\\\"font-weight: 400;\\\">: Doanh s\\u1ed1 b\\u00e1n h\\u00e0ng t\\u0103ng 15% trong qu\\u00fd, ph\\u1ea3n \\u00e1nh hi\\u1ec7u qu\\u1ea3 t\\u00edch c\\u1ef1c c\\u1ee7a ch\\u01b0\\u01a1ng tr\\u00ecnh \\u0111\\u00e0o t\\u1ea1o \\u0111\\u1ebfn hi\\u1ec7u su\\u1ea5t kinh doanh.<\\\/span><\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"C\\u00e1c m\\u00f4 h\\u00ecnh \\u0111\\u00e1nh gi\\u00e1 hi\\u1ec7u qu\\u1ea3 \\u0111\\u00e0o t\\u1ea1o ph\\u1ed5 bi\\u1ebfn\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p style=\\\"text-align: justify;\\\">Ngo\\u00e0i m\\u00f4 h\\u00ecnh Kirkpatrick, m\\u1ed9t s\\u1ed1 m\\u00f4 h\\u00ecnh \\u0111\\u00e1nh gi\\u00e1 hi\\u1ec7u qu\\u1ea3 \\u0111\\u00e0o t\\u1ea1o ph\\u1ed5 bi\\u1ebfn kh\\u00e1c g\\u1ed3m:<\\\/p><ul><li style=\\\"text-align: justify;\\\" aria-level=\\\"1\\\">M\\u00f4 h\\u00ecnh Phillips (ROI): Ph\\u00e1t tri\\u1ec3n t\\u1eeb Kirkpatrick, b\\u1ed5 sung th\\u00eam c\\u1ea5p \\u0111\\u1ed9 5 l\\u00e0 \\u201cT\\u1ef7 su\\u1ea5t ho\\u00e0n v\\u1ed1n \\u0111\\u1ea7u t\\u01b0 \\u0111\\u00e0o t\\u1ea1o (ROI)\\u201d, nh\\u1eb1m \\u0111o l\\u01b0\\u1eddng chi ph\\u00ed \\u2013 l\\u1ee3i \\u00edch c\\u1ee7a ch\\u01b0\\u01a1ng tr\\u00ecnh \\u0111\\u00e0o t\\u1ea1o.<\\\/li><li style=\\\"text-align: justify;\\\" aria-level=\\\"1\\\">M\\u00f4 h\\u00ecnh CIPP (Context, Input, Process, Product): \\u0110\\u00e1nh gi\\u00e1 to\\u00e0n di\\u1ec7n qu\\u00e1 tr\\u00ecnh \\u0111\\u00e0o t\\u1ea1o d\\u1ef1a tr\\u00ean b\\u1ed1i c\\u1ea3nh, ngu\\u1ed3n l\\u1ef1c, quy tr\\u00ecnh tri\\u1ec3n khai v\\u00e0 k\\u1ebft qu\\u1ea3 \\u0111\\u1ea7u ra.<\\\/li><li style=\\\"text-align: justify;\\\" aria-level=\\\"1\\\">M\\u00f4 h\\u00ecnh CIRO (Context, Input, Reaction, Output): T\\u1eadp trung \\u0111\\u00e1nh gi\\u00e1 ch\\u01b0\\u01a1ng tr\\u00ecnh \\u0111\\u00e0o t\\u1ea1o qu\\u1ea3n l\\u00fd, nh\\u1ea5n m\\u1ea1nh y\\u1ebfu t\\u1ed1 \\u0111\\u1ea7u v\\u00e0o\\\/\\u0111\\u1ea7u ra theo m\\u1ee5c ti\\u00eau t\\u1ed5 ch\\u1ee9c.<\\\/li><li style=\\\"text-align: justify;\\\">M\\u00f4 h\\u00ecnh Brinkerhoff (Success Case Method): K\\u1ebft h\\u1ee3p nghi\\u00ean c\\u1ee9u \\u0111\\u1ecbnh t\\u00ednh v\\u00e0 \\u0111\\u1ecbnh l\\u01b0\\u1ee3ng \\u0111\\u1ec3 ph\\u00e2n t\\u00edch tr\\u01b0\\u1eddng h\\u1ee3p \\u0111\\u00e0o t\\u1ea1o th\\u00e0nh c\\u00f4ng nh\\u1eb1m r\\u00fat ra y\\u1ebfu t\\u1ed1 c\\u1ed1t l\\u00f5i l\\u00e0m n\\u00ean hi\\u1ec7u qu\\u1ea3.<\\\/li><\\\/ul>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>M\u00f4 h\u00ecnh Kirkpatrick l\u00e0 m\u1ed9t m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o n\u1ed5i ti\u1ebfng g\u1ed3m 4 c\u1ea5p \u0111\u1ed9: ph\u1ea3n \u1ee9ng, h\u1ecdc t\u1eadp, h\u00e0nh vi v\u00e0 k\u1ebft qu\u1ea3. C\u1ea5p \u0111\u1ed9 \u0111\u1ea7u ti\u00ean \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a h\u1ecdc vi\u00ean \u0111\u1ed1i v\u1edbi n\u1ed9i dung, ph\u01b0\u01a1ng ph\u00e1p, gi\u1ea3ng vi\u00ean \u0111\u00e0o t\u1ea1o. C\u1ea5p \u0111\u1ed9 th\u1ee9 hai [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":23401,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[670],"tags":[],"class_list":["post-23400","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dao-tao"],"_links":{"self":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts\/23400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/comments?post=23400"}],"version-history":[{"count":13,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts\/23400\/revisions"}],"predecessor-version":[{"id":25561,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts\/23400\/revisions\/25561"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/media\/23401"}],"wp:attachment":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/media?parent=23400"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/categories?post=23400"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/tags?post=23400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}