{"id":25247,"date":"2025-10-17T13:00:07","date_gmt":"2025-10-17T06:00:07","guid":{"rendered":"https:\/\/www.surehcs.com\/?p=25247"},"modified":"2026-01-21T17:14:05","modified_gmt":"2026-01-21T10:14:05","slug":"ky-nang-ban-hang-hieu-qua","status":"publish","type":"post","link":"https:\/\/www.surehcs.com\/en\/ky-nang-ban-hang-hieu-qua\/","title":{"rendered":"5 Sales Skills important for sales, that business need training"},"content":{"rendered":"<p style=\"text-align: justify;\">Trong m\u00f4i tr\u01b0\u1eddng kinh doanh c\u1ea1nh tranh kh\u1ed1c li\u1ec7t hi\u1ec7n nay, s\u1ea3n ph\u1ea9m t\u1ed1t th\u00f4i ch\u01b0a \u0111\u1ee7 \u0111\u1ec3 chinh ph\u1ee5c kh\u00e1ch h\u00e0ng \u2013 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh n\u1eb1m \u1edf k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng c\u1ee7a \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean. M\u1ed9t nh\u00e2n vi\u00ean c\u00f3 k\u1ef9 n\u0103ng sale t\u1ed1t kh\u00f4ng ch\u1ec9 bi\u1ebft c\u00e1ch gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m m\u00e0 c\u00f2n th\u1ea5u hi\u1ec3u nhu c\u1ea7u, t\u1ea1o d\u1ef1ng ni\u1ec1m tin v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng. Ch\u00ednh v\u00ec v\u1eady, \u0111\u1ea7u t\u01b0 v\u00e0o ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng sale chuy\u00ean nghi\u1ec7p \u0111\u00e3 tr\u1edf th\u00e0nh \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a nhi\u1ec1u doanh nghi\u1ec7p mu\u1ed1n t\u0103ng tr\u01b0\u1edfng b\u1ec1n v\u1eefng.<\/p>\n<p style=\"text-align: justify;\">B\u00e0i vi\u1ebft n\u00e0y <a href=\"https:\/\/www.surehcs.com\/\">L\u1ea1c Vi\u1ec7t SureHCS<\/a> s\u1ebd ph\u00e2n t\u00edch to\u00e0n di\u1ec7n c\u00e1c nh\u00f3m k\u1ef9 n\u0103ng c\u1ed1t l\u00f5i, c\u00e1ch r\u00e8n luy\u1ec7n trong \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng gi\u00fap doanh nghi\u1ec7p x\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 kinh doanh chuy\u00ean nghi\u1ec7p, hi\u1ec7u qu\u1ea3 g\u1eafn k\u1ebft l\u00e2u d\u00e0i v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<h2>1. T\u00ecm hi\u1ec3u v\u1ec1 k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng<\/h2>\n<h3 style=\"text-align: justify;\">1.1. K\u1ef9 n\u0103ng b\u00e1n h\u00e0ng l\u00e0 g\u00ec?<\/h3>\n<blockquote>\n<p style=\"text-align: justify;\"><strong>K\u1ef9 n\u0103ng b\u00e1n h\u00e0ng<\/strong> l\u00e0 t\u1ed5ng h\u1ee3p c\u00e1c n\u0103ng l\u1ef1c, h\u00e0nh vi, ph\u01b0\u01a1ng ph\u00e1p gi\u00fap nh\u00e2n vi\u00ean ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng, gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 v\u00e0 thuy\u1ebft ph\u1ee5c h\u1ecd ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng. N\u00f3i m\u1ed9t c\u00e1ch d\u1ec5 hi\u1ec3u, k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng ch\u00ednh l\u00e0 \u201cc\u1ea7u n\u1ed1i\u201d gi\u1eefa gi\u00e1 tr\u1ecb doanh nghi\u1ec7p mang l\u1ea1i v\u00e0 nhu c\u1ea7u th\u1ef1c t\u1ebf c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<\/blockquote>\n<p style=\"text-align: justify;\">Trong m\u00f4i tr\u01b0\u1eddng kinh doanh hi\u1ec7n \u0111\u1ea1i, k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf vi\u1ec7c \u201cb\u00e1n \u0111\u01b0\u1ee3c h\u00e0ng\u201d, m\u00e0 c\u00f2n l\u00e0 kh\u1ea3 n\u0103ng x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 tin c\u1eady, hi\u1ec3u s\u00e2u nhu c\u1ea7u, mang l\u1ea1i gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p nh\u1ea5t cho kh\u00e1ch h\u00e0ng. Ch\u00ednh v\u00ec v\u1eady, \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng sale cho \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean kh\u00f4ng c\u00f2n l\u00e0 ho\u1ea1t \u0111\u1ed9ng mang t\u00ednh \u201cb\u1ed5 tr\u1ee3\u201d, m\u00e0 \u0111\u00e3 tr\u1edf th\u00e0nh chi\u1ebfn l\u01b0\u1ee3c c\u1ed1t l\u00f5i \u0111\u1ec3 doanh nghi\u1ec7p duy tr\u00ec n\u0103ng l\u1ef1c c\u1ea1nh tranh.<\/p>\n<p style=\"text-align: justify;\">K\u1ef9 n\u0103ng b\u00e1n h\u00e0ng th\u01b0\u1eddng bao g\u1ed3m hai nh\u00f3m n\u0103ng l\u1ef1c ch\u00ednh:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\"><strong>K\u1ef9 n\u0103ng c\u1ee9ng<\/strong>: G\u1ed3m ki\u1ebfn th\u1ee9c s\u1ea3n ph\u1ea9m, quy tr\u00ecnh b\u00e1n h\u00e0ng, k\u1ef9 thu\u1eadt ch\u1ed1t sale, s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 CRM (qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng). \u0110\u00e2y l\u00e0 nh\u00f3m k\u1ef9 n\u0103ng gi\u00fap nh\u00e2n vi\u00ean thao t\u00e1c, v\u1eadn h\u00e0nh b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3.<\/li>\n<li aria-level=\"1\"><strong>K\u1ef9 n\u0103ng m\u1ec1m<\/strong>: Bao g\u1ed3m k\u1ef9 n\u0103ng giao ti\u1ebfp, l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng, th\u1ea5u hi\u1ec3u t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng, t\u01b0 duy ph\u1ea3n bi\u1ec7n, k\u1ef9 n\u0103ng x\u1eed l\u00fd ph\u1ea3n \u0111\u1ed1i. \u0110\u00e2y l\u00e0 nh\u00f3m k\u1ef9 n\u0103ng mang t\u00ednh \u201ccon ng\u01b0\u1eddi\u201d, quy\u1ebft \u0111\u1ecbnh \u0111\u1ebfn kh\u1ea3 n\u0103ng t\u1ea1o ni\u1ec1m tin v\u00e0 duy tr\u00ec m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5, m\u1ed9t nh\u00e2n vi\u00ean bi\u1ebft c\u00e1ch \u0111\u1eb7t c\u00e2u h\u1ecfi khai th\u00e1c nhu c\u1ea7u (\u201cAnh\/ch\u1ecb quan t\u00e2m nh\u1ea5t \u0111\u1ebfn y\u1ebfu t\u1ed1 n\u00e0o khi l\u1ef1a ch\u1ecdn s\u1ea3n ph\u1ea9m?\u201d) c\u00f3 th\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng t\u1ef1 b\u1ed9c l\u1ed9 v\u1ea5n \u0111\u1ec1 \u0111\u1ec3 t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n l\u00ean \u0111\u1ebfn 20% so v\u1edbi nh\u00e2n vi\u00ean ch\u1ec9 t\u1eadp trung tr\u00ecnh b\u00e0y t\u00ednh n\u0103ng s\u1ea3n ph\u1ea9m.<\/p>\n<h3 style=\"text-align: justify;\">1.2. Vai tr\u00f2 c\u1ee7a k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng trong ho\u1ea1t \u0111\u1ed9ng kinh doanh<\/h3>\n<p style=\"text-align: justify;\">K\u1ef9 n\u0103ng b\u00e1n h\u00e0ng kh\u00f4ng ch\u1ec9 l\u00e0 t\u00e0i s\u1ea3n c\u00e1 nh\u00e2n c\u1ee7a nh\u00e2n vi\u00ean m\u00e0 c\u00f2n l\u00e0 \u0111\u00f2n b\u1ea9y t\u0103ng tr\u01b0\u1edfng c\u1ed1t l\u00f5i cho doanh nghi\u1ec7p. M\u1ed9t \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng c\u00f3 k\u1ef9 n\u0103ng t\u1ed1t gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u ngu\u1ed3n l\u1ef1c, gia t\u0103ng doanh thu, \u0111\u1ed3ng th\u1eddi c\u1ee7ng c\u1ed1 m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng.<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">T\u00e1c \u0111\u1ed9ng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn doanh thu, n\u0103ng su\u1ea5t \u0111\u1ed9i ng\u0169: Nghi\u00ean c\u1ee9u c\u1ee7a Salesforce State of Sales 2024 ch\u1ec9 ra r\u1eb1ng c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng th\u01b0\u1eddng xuy\u00ean c\u00f3 t\u1ef7 l\u1ec7 \u0111\u1ea1t ch\u1ec9 ti\u00eau doanh s\u1ed1 cao h\u01a1n 28% so v\u1edbi nh\u00f3m kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o. \u0110i\u1ec1u n\u00e0y ch\u1ee9ng minh \u0111\u1ea7u t\u01b0 v\u00e0o hu\u1ea5n luy\u1ec7n k\u1ef9 n\u0103ng sale<\/li>\n<li aria-level=\"1\">\u00a0kh\u00f4ng ph\u1ea3i l\u00e0 chi ph\u00ed, m\u00e0 l\u00e0 m\u1ed9t kho\u1ea3n \u0111\u1ea7u t\u01b0 sinh l\u1eddi r\u00f5 r\u1ec7t.<\/li>\n<li aria-level=\"1\">Gia t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng, trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng: Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p kh\u00f4ng ch\u1ec9 gi\u00fap kh\u00e1ch h\u00e0ng mua s\u1ea3n ph\u1ea9m m\u00e0 c\u00f2n gi\u00fap h\u1ecd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c th\u1ea5u hi\u1ec3u.<\/li>\n<li aria-level=\"1\">T\u1ea1o d\u1ef1ng h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u doanh nghi\u1ec7p uy t\u00edn: Trong m\u1eaft kh\u00e1ch h\u00e0ng, \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng l\u00e0 \u201c\u0111\u1ea1i s\u1ee9 th\u01b0\u01a1ng hi\u1ec7u\u201d. M\u1ed7i t\u01b0\u01a1ng t\u00e1c l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 th\u1ec3 hi\u1ec7n s\u1ef1 chuy\u00ean nghi\u1ec7p v\u00e0 gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i c\u1ee7a doanh nghi\u1ec7p. M\u1ed9t quy tr\u00ecnh b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi \u0111\u1ed9i ng\u0169 c\u00f3 k\u1ef9 n\u0103ng t\u1ed1t s\u1ebd gi\u00fap doanh nghi\u1ec7p x\u00e2y d\u1ef1ng h\u00ecnh \u1ea3nh \u0111\u00e1ng tin c\u1eady, kh\u00e1c bi\u1ec7t tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Nh\u00ecn t\u1eeb g\u00f3c \u0111\u1ed9 qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1, ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng cho \u0111\u1ed9i ng\u0169 ch\u00ednh l\u00e0 \u0111\u1ea7u t\u01b0 v\u00e0o n\u0103ng l\u1ef1c c\u1ea1nh tranh d\u00e0i h\u1ea1n c\u1ee7a t\u1ed5 ch\u1ee9c. M\u1ed9t doanh nghi\u1ec7p c\u00f3 \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p kh\u00f4ng ch\u1ec9 b\u00e1n \u0111\u01b0\u1ee3c nhi\u1ec1u h\u01a1n, m\u00e0 c\u00f2n b\u00e1n t\u1ed1t h\u01a1n, gi\u1eef kh\u00e1ch h\u00e0ng l\u00e2u h\u01a1n, x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u b\u1ec1n v\u1eefng h\u01a1n.<\/p>\n<h2 style=\"text-align: justify;\">2. C\u00e1c k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng quan tr\u1ecdng cho sales m\u00e0 doanh nghi\u1ec7p c\u1ea7n \u0111\u00e0o t\u1ea1o<\/h2>\n<p style=\"text-align: justify;\">Ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng sale kh\u00f4ng ch\u1ec9 gi\u00fap nh\u00e2n vi\u00ean c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 c\u00e1 nh\u00e2n, m\u00e0 c\u00f2n t\u1ea1o ra t\u00e1c \u0111\u1ed9ng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn t\u0103ng tr\u01b0\u1edfng doanh thu, tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng nh\u00f3m k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p m\u00e0 m\u1ecdi doanh nghi\u1ec7p n\u00ean ch\u00fa tr\u1ecdng \u0111\u00e0o t\u1ea1o cho \u0111\u1ed9i ng\u0169 c\u1ee7a m\u00ecnh.<\/p>\n<h3 style=\"text-align: justify;\">2.1. K\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 l\u1eafng nghe \u2013 n\u1ec1n t\u1ea3ng c\u1ee7a m\u1ecdi cu\u1ed9c b\u00e1n h\u00e0ng<\/h3>\n<p style=\"text-align: justify;\">Giao ti\u1ebfp hi\u1ec7u qu\u1ea3 l\u00e0 ch\u00eca kh\u00f3a m\u1edf ra l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng. M\u1ed9t nh\u00e2n vi\u00ean c\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t bi\u1ebft c\u00e1ch \u0111\u1eb7t c\u00e2u h\u1ecfi \u0111\u00fang l\u00fac, di\u1ec5n \u0111\u1ea1t th\u00f4ng tin r\u00f5 r\u00e0ng, \u0111\u1ed3ng th\u1eddi th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m ch\u00e2n th\u00e0nh. Tuy nhi\u00ean, y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh n\u1eb1m \u1edf k\u1ef9 n\u0103ng l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng \u2013 l\u1eafng nghe kh\u00f4ng ch\u1ec9 \u0111\u1ec3 tr\u1ea3 l\u1eddi, m\u00e0 \u0111\u1ec3 th\u1ea5u hi\u1ec3u.<\/p>\n<p style=\"text-align: justify;\">T\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf:<\/p>\n<p style=\"text-align: justify;\">M\u1ed9t nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n t\u1ea1i doanh nghi\u1ec7p ph\u1ea7n m\u1ec1m ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng ph\u00e0n n\u00e0n v\u1ec1 quy tr\u00ecnh qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 ph\u1ee9c t\u1ea1p. Thay v\u00ec v\u1ed9i v\u00e0ng gi\u1edbi thi\u1ec7u t\u00ednh n\u0103ng ph\u1ea7n m\u1ec1m, ng\u01b0\u1eddi t\u01b0 v\u1ea5n \u0111\u1eb7t c\u00e2u h\u1ecfi: \u201cAnh\/ch\u1ecb \u0111ang g\u1eb7p kh\u00f3 kh\u0103n nh\u1ea5t \u1edf b\u01b0\u1edbc n\u00e0o trong quy tr\u00ecnh \u0111\u00f3?\u201d Vi\u1ec7c l\u1eafng nghe chi ti\u1ebft gi\u00fap x\u00e1c \u0111\u1ecbnh \u0111\u00fang nhu c\u1ea7u \u2013 t\u1eeb \u0111\u00f3 \u0111\u1ec1 xu\u1ea5t g\u00f3i gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p. K\u1ebft qu\u1ea3, kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 k\u00fd h\u1ee3p \u0111\u1ed3ng m\u00e0 c\u00f2n gi\u1edbi thi\u1ec7u th\u00eam hai \u0111\u1ed1i t\u00e1c kh\u00e1c.<\/p>\n<p style=\"text-align: justify;\">Gi\u00e1 tr\u1ecb mang l\u1ea1i cho doanh nghi\u1ec7p:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">X\u00e2y d\u1ef1ng l\u00f2ng tin, m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng v\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n<li aria-level=\"1\">T\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i nh\u1edd hi\u1ec3u r\u00f5 nhu c\u1ea7u th\u1eadt.<\/li>\n<li aria-level=\"1\">Gi\u1ea3m chi ph\u00ed b\u00e1n h\u00e0ng nh\u1edd ti\u1ebfp c\u1eadn tr\u00fang \u0111\u00edch ngay t\u1eeb \u0111\u1ea7u.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">2.2. K\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c \u0111\u00e0m ph\u00e1n \u2013 ngh\u1ec7 thu\u1eadt t\u1ea1o ra gi\u00e1 tr\u1ecb \u0111\u00f4i b\u00ean<\/h3>\n<p style=\"text-align: justify;\">M\u1ed9t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng gi\u1ecfi kh\u00f4ng ch\u1ec9 \u201cb\u00e1n\u201d s\u1ea3n ph\u1ea9m m\u00e0 \u201cb\u00e1n\u201d \u0111\u01b0\u1ee3c ni\u1ec1m tin. K\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c gi\u00fap h\u1ecd tr\u00ecnh b\u00e0y l\u1ee3i \u00edch s\u1ea3n ph\u1ea9m theo h\u01b0\u1edbng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 cho kh\u00e1ch h\u00e0ng, thay v\u00ec ch\u1ec9 li\u1ec7t k\u00ea t\u00ednh n\u0103ng. Trong khi \u0111\u00f3, k\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n \u0111\u00f2i h\u1ecfi s\u1ef1 linh ho\u1ea1t, hi\u1ec3u bi\u1ebft t\u00e2m l\u00fd, kh\u1ea3 n\u0103ng \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u1ecfa thu\u1eadn \u201c\u0111\u00f4i b\u00ean c\u00f9ng th\u1eafng\u201d (win-win).<\/p>\n<p style=\"text-align: justify;\">T\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf:<\/p>\n<p style=\"text-align: justify;\">M\u1ed9t nh\u00e2n vi\u00ean kinh doanh trong l\u0129nh v\u1ef1c thi\u1ebft b\u1ecb y t\u1ebf g\u1eb7p kh\u00e1ch h\u00e0ng lo ng\u1ea1i v\u1ec1 chi ph\u00ed \u0111\u1ea7u t\u01b0. Thay v\u00ec h\u1ea1 gi\u00e1, ng\u01b0\u1eddi b\u00e1n h\u00e0ng ph\u00e2n t\u00edch chi ph\u00ed v\u1eadn h\u00e0nh ti\u1ebft ki\u1ec7m 30% v\u00e0 hi\u1ec7u qu\u1ea3 s\u1eed d\u1ee5ng t\u0103ng 20% so v\u1edbi s\u1ea3n ph\u1ea9m \u0111\u1ed1i th\u1ee7. B\u1eb1ng vi\u1ec7c thuy\u1ebft ph\u1ee5c d\u1ef1a tr\u00ean gi\u00e1 tr\u1ecb d\u00e0i h\u1ea1n, nh\u00e2n vi\u00ean \u0111\u00e3 ch\u1ed1t th\u00e0nh c\u00f4ng h\u1ee3p \u0111\u1ed3ng tr\u1ecb gi\u00e1 g\u1ea5p \u0111\u00f4i so v\u1edbi m\u1ee9c ban \u0111\u1ea7u.<\/p>\n<p style=\"text-align: justify;\">Gi\u00e1 tr\u1ecb mang l\u1ea1i cho doanh nghi\u1ec7p:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">T\u0103ng kh\u1ea3 n\u0103ng th\u01b0\u01a1ng l\u01b0\u1ee3ng gi\u00e1 tr\u1ecb cao h\u01a1n m\u00e0 kh\u00f4ng c\u1ea7n gi\u1ea3m gi\u00e1.<\/li>\n<li aria-level=\"1\">C\u1ea3i thi\u1ec7n l\u1ee3i nhu\u1eadn bi\u00ean, uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u.<\/li>\n<li aria-level=\"1\">\u0110\u00e0o t\u1ea1o nh\u00e2n vi\u00ean tr\u1edf th\u00e0nh \u201cng\u01b0\u1eddi t\u01b0 v\u1ea5n gi\u1ea3i ph\u00e1p\u201d thay v\u00ec \u201cng\u01b0\u1eddi b\u00e1n h\u00e0ng\u201d.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">2.3. K\u1ef9 n\u0103ng ch\u1ed1t sale \u2013 th\u1eddi \u0111i\u1ec3m v\u00e0ng trong h\u00e0nh tr\u00ecnh b\u00e1n h\u00e0ng<\/h3>\n<p style=\"text-align: justify;\">Ch\u1ed1t sale l\u00e0 giai \u0111o\u1ea1n quy\u1ebft \u0111\u1ecbnh chuy\u1ec3n \u0111\u1ed5i t\u1eeb kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng th\u00e0nh kh\u00e1ch h\u00e0ng th\u1ef1c t\u1ebf. Tuy nhi\u00ean, nhi\u1ec1u nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng th\u1ea5t b\u1ea1i v\u00ec thi\u1ebfu k\u1ef9 n\u0103ng nh\u1eadn di\u1ec7n t\u00edn hi\u1ec7u mua h\u00e0ng ho\u1eb7c kh\u00f4ng t\u1ef1 tin \u0111\u01b0a ra l\u1eddi \u0111\u1ec1 ngh\u1ecb.<\/p>\n<p style=\"text-align: justify;\">C\u00e1c d\u1ea5u hi\u1ec7u ph\u1ed5 bi\u1ebfn g\u1ed3m:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Kh\u00e1ch h\u00e0ng h\u1ecfi s\u00e2u v\u1ec1 ch\u00ednh s\u00e1ch h\u1eadu m\u00e3i, th\u1eddi gian giao h\u00e0ng ho\u1eb7c c\u00e1ch thanh to\u00e1n.<\/li>\n<li aria-level=\"1\">Th\u1ec3 hi\u1ec7n s\u1ef1 \u0111\u1ed3ng thu\u1eadn b\u1eb1ng c\u00e1c c\u00e2u nh\u01b0 \u201cN\u1ebfu t\u00f4i ch\u1ecdn g\u00f3i n\u00e0y th\u00ec\u2026\u201d.<\/li>\n<li aria-level=\"1\">\u0110\u1ec1 ngh\u1ecb g\u1eb7p tr\u1ef1c ti\u1ebfp ho\u1eb7c mu\u1ed1n nh\u1eadn b\u00e1o gi\u00e1 chi ti\u1ebft.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">T\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf:<\/p>\n<p style=\"text-align: justify;\">T\u1ea1i m\u1ed9t c\u00f4ng ty cung c\u1ea5p d\u1ecbch v\u1ee5 \u0111\u00e0o t\u1ea1o doanh nghi\u1ec7p, kh\u00e1ch h\u00e0ng n\u00f3i: \u201cCh\u00fang t\u00f4i \u0111ang so s\u00e1nh gi\u1eefa c\u00e1c n\u1ec1n t\u1ea3ng e-learning kh\u00e1c nhau.\u201d Nh\u00e2n vi\u00ean nh\u1eadn ra \u0111\u00e2y l\u00e0 t\u00edn hi\u1ec7u mua h\u00e0ng v\u00e0 ph\u1ea3n h\u1ed3i: \u201cT\u00f4i c\u00f3 th\u1ec3 g\u1eedi anh\/ch\u1ecb b\u1ea3n demo d\u00f9ng th\u1eed 7 ng\u00e0y \u0111\u1ec3 tr\u1ea3i nghi\u1ec7m tr\u1ef1c ti\u1ebfp. N\u1ebfu ph\u00f9 h\u1ee3p, ch\u00fang ta c\u00f3 th\u1ec3 th\u1ea3o lu\u1eadn g\u00f3i tri\u1ec3n khai c\u1ee5 th\u1ec3 v\u00e0o tu\u1ea7n t\u1edbi.\u201d C\u00e1ch ch\u1ed1t sale kh\u00e9o l\u00e9o, d\u1ef1a tr\u00ean h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c ch\u1ee7 \u0111\u1ed9ng v\u00e0 tin t\u01b0\u1edfng.<\/p>\n<p style=\"text-align: justify;\">Gi\u00e1 tr\u1ecb mang l\u1ea1i cho doanh nghi\u1ec7p:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">T\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n, r\u00fat ng\u1eafn chu k\u1ef3 b\u00e1n h\u00e0ng.<\/li>\n<li aria-level=\"1\">Gi\u1ea3m t\u00ecnh tr\u1ea1ng m\u1ea5t kh\u00e1ch do thi\u1ebfu quy\u1ebft \u0111o\u00e1n.<\/li>\n<li aria-level=\"1\">T\u1ea1o tr\u1ea3i nghi\u1ec7m mua h\u00e0ng t\u1ef1 nhi\u00ean, kh\u00f4ng g\u00e2y \u00e1p l\u1ef1c cho kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">2.4. K\u1ef9 n\u0103ng x\u1eed l\u00fd t\u1eeb ch\u1ed1i v\u00e0 khi\u1ebfu n\u1ea1i \u2013 bi\u1ebfn ph\u1ea3n \u0111\u1ed1i th\u00e0nh c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng<\/h3>\n<p style=\"text-align: justify;\">Trong ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng, vi\u1ec7c kh\u00e1ch h\u00e0ng t\u1eeb ch\u1ed1i hay ph\u00e0n n\u00e0n kh\u00f4ng ph\u1ea3i l\u00e0 th\u1ea5t b\u1ea1i, m\u00e0 l\u00e0 m\u1ed9t ph\u1ea7n t\u1ea5t y\u1ebfu c\u1ee7a qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh. Ng\u01b0\u1eddi c\u00f3 k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p hi\u1ec3u r\u1eb1ng m\u1ed7i l\u1eddi ph\u1ea3n \u0111\u1ed1i \u0111\u1ec1u \u1ea9n ch\u1ee9a th\u00f4ng tin quan tr\u1ecdng gi\u00fap h\u1ecd \u0111i\u1ec1u ch\u1ec9nh c\u00e1ch ti\u1ebfp c\u1eadn, kh\u01a1i g\u1ee3i l\u1ea1i nhu c\u1ea7u v\u00e0 x\u00e2y d\u1ef1ng l\u00f2ng tin.<\/p>\n<p style=\"text-align: justify;\">\u0110\u1ec3 x\u1eed l\u00fd t\u1ed1t ph\u1ea3n \u0111\u1ed1i, nh\u00e2n vi\u00ean c\u1ea7n th\u1ef1c hi\u1ec7n ba b\u01b0\u1edbc ch\u00ednh:<\/p>\n<ol style=\"text-align: justify;\">\n<li aria-level=\"1\">L\u1eafng nghe th\u1ea5u hi\u1ec3u: Kh\u00f4ng ng\u1eaft l\u1eddi kh\u00e1ch h\u00e0ng. H\u00e3y \u0111\u1ec3 h\u1ecd chia s\u1ebb h\u1ebft v\u1ea5n \u0111\u1ec1 \u0111\u1ec3 hi\u1ec3u r\u00f5 b\u1ea3n ch\u1ea5t m\u1ed1i lo ng\u1ea1i.<\/li>\n<li aria-level=\"1\">Th\u1eeba nh\u1eadn v\u00e0 \u0111\u1ed3ng c\u1ea3m: Thay v\u00ec ph\u1ea3n b\u00e1c, h\u00e3y cho th\u1ea5y b\u1ea1n hi\u1ec3u c\u1ea3m x\u00fac c\u1ee7a h\u1ecd. V\u00ed d\u1ee5: \u201cT\u00f4i hi\u1ec3u v\u00ec sao anh\/ch\u1ecb quan t\u00e2m \u0111\u1ebfn chi ph\u00ed \u0111\u1ea7u t\u01b0 ban \u0111\u1ea7u.\u201d<\/li>\n<li aria-level=\"1\">Gi\u1ea3i ph\u00e1p h\u00f3a ph\u1ea3n \u0111\u1ed1i: Bi\u1ebfn m\u1ed1i lo th\u00e0nh l\u1ee3i \u00edch. Ch\u1ee9ng minh b\u1eb1ng d\u1eef li\u1ec7u, tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf ho\u1eb7c cam k\u1ebft h\u1eadu m\u00e3i r\u00f5 r\u00e0ng.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\">T\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf:<\/p>\n<p style=\"text-align: justify;\">M\u1ed9t kh\u00e1ch h\u00e0ng trong ng\u00e0nh b\u00e1n l\u1ebb t\u1eeb ch\u1ed1i s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 v\u00ec cho r\u1eb1ng \u201cnh\u00e2n vi\u00ean l\u1edbn tu\u1ed5i kh\u00f3 s\u1eed d\u1ee5ng\u201d. Nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n c\u1ee7a doanh nghi\u1ec7p ph\u1ea7n m\u1ec1m kh\u00f4ng v\u1ed9i ph\u1ea3n b\u00e1c m\u00e0 h\u1ecfi th\u00eam: \u201cAnh\/ch\u1ecb c\u00f3 th\u1ec3 chia s\u1ebb c\u1ee5 th\u1ec3 nh\u1eefng t\u00ednh n\u0103ng n\u00e0o khi\u1ebfn nh\u00e2n vi\u00ean g\u1eb7p kh\u00f3 kh\u0103n kh\u00f4ng?\u201d Sau khi l\u1eafng nghe, ng\u01b0\u1eddi t\u01b0 v\u1ea5n tr\u00ecnh b\u00e0y b\u1ea3n demo v\u1edbi giao di\u1ec7n \u0111\u01a1n gi\u1ea3n, c\u00f3 h\u01b0\u1edbng d\u1eabn b\u1eb1ng video. K\u1ebft qu\u1ea3, kh\u00e1ch h\u00e0ng k\u00fd h\u1ee3p \u0111\u1ed3ng v\u00ec c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c th\u1ea5u hi\u1ec3u, h\u1ed7 tr\u1ee3 th\u1ef1c t\u1ebf.<\/p>\n<p style=\"text-align: justify;\">Gi\u00e1 tr\u1ecb mang l\u1ea1i cho doanh nghi\u1ec7p:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Gi\u1eef \u0111\u01b0\u1ee3c h\u00ecnh \u1ea3nh chuy\u00ean nghi\u1ec7p, s\u1ef1 t\u00f4n tr\u1ecdng t\u1eeb kh\u00e1ch h\u00e0ng, ngay c\u1ea3 khi kh\u00f4ng b\u00e1n \u0111\u01b0\u1ee3c h\u00e0ng.<\/li>\n<li aria-level=\"1\">T\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i nh\u1edd bi\u1ebfn \u201ckh\u00f4ng\u201d th\u00e0nh \u201cc\u00f3 th\u1ec3\u201d.<\/li>\n<li aria-level=\"1\">C\u1ee7ng c\u1ed1 ni\u1ec1m tin d\u00e0i h\u1ea1n \u2013 n\u1ec1n t\u1ea3ng c\u1ee7a m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng gi\u1eefa doanh nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">2.5. K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd th\u1eddi gian v\u00e0 d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng (CRM) \u2013 t\u1ed1i \u01b0u hi\u1ec7u su\u1ea5t b\u00e1n h\u00e0ng<\/h3>\n<p style=\"text-align: justify;\">K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd th\u1eddi gian v\u00e0 d\u1eef li\u1ec7u l\u00e0 y\u1ebfu t\u1ed1 gi\u00fap nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng l\u00e0m vi\u1ec7c th\u00f4ng minh h\u01a1n, kh\u00f4ng ph\u1ea3i nhi\u1ec1u h\u01a1n. Trong b\u1ed1i c\u1ea3nh th\u1ecb tr\u01b0\u1eddng c\u1ea1nh tranh kh\u1ed1c li\u1ec7t, ng\u01b0\u1eddi b\u00e1n h\u00e0ng c\u1ea7n bi\u1ebft \u01b0u ti\u00ean c\u00e1c c\u01a1 h\u1ed9i c\u00f3 gi\u00e1 tr\u1ecb cao, s\u1eed d\u1ee5ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u00e1 nh\u00e2n h\u00f3a ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn r\u00fat ng\u1eafn chu k\u1ef3 b\u00e1n h\u00e0ng.<\/p>\n<p style=\"text-align: justify;\">C\u00e1c nguy\u00ean t\u1eafc qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">\u01afu ti\u00ean c\u00f4ng vi\u1ec7c theo gi\u00e1 tr\u1ecb: T\u1eadp trung v\u00e0o kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u00f3 nhu c\u1ea7u r\u00f5 r\u00e0ng thay v\u00ec d\u00e0n tr\u1ea3i ngu\u1ed3n l\u1ef1c.<\/li>\n<li aria-level=\"1\">S\u1eed d\u1ee5ng d\u1eef li\u1ec7u \u0111\u1ec3 ra quy\u1ebft \u0111\u1ecbnh: Ph\u00e2n t\u00edch h\u00e0nh vi mua, t\u1ea7n su\u1ea5t t\u01b0\u01a1ng t\u00e1c, ph\u1ea3n h\u1ed3i \u0111\u1ec3 d\u1ef1 \u0111o\u00e1n nhu c\u1ea7u.<\/li>\n<li aria-level=\"1\">T\u1eadn d\u1ee5ng c\u00f4ng ngh\u1ec7 h\u1ed7 tr\u1ee3: Ph\u1ea7n m\u1ec1m CRM gi\u00fap l\u01b0u tr\u1eef, ph\u00e2n lo\u1ea1i, t\u1ef1 \u0111\u1ed9ng nh\u1eafc l\u1ecbch ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">T\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf:<\/p>\n<p style=\"text-align: justify;\">M\u1ed9t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng trong c\u00f4ng ty cung c\u1ea5p thi\u1ebft b\u1ecb v\u0103n ph\u00f2ng s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng CRM \u0111\u1ec3 theo d\u00f5i h\u01a1n 200 kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p. Nh\u1edd t\u00ednh n\u0103ng ph\u00e2n lo\u1ea1i theo \u201cm\u1ee9c \u0111\u1ed9 s\u1eb5n s\u00e0ng mua\u201d, anh ch\u1ec9 c\u1ea7n t\u1eadp trung v\u00e0o 20 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1ed7i tu\u1ea7n. Sau ba th\u00e1ng, t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n t\u0103ng 40% m\u00e0 kh\u00f4ng ph\u1ea3i l\u00e0m vi\u1ec7c th\u00eam gi\u1edd.<\/p>\n<p style=\"text-align: justify;\">Gi\u00e1 tr\u1ecb mang l\u1ea1i cho doanh nghi\u1ec7p:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">T\u1ed1i \u01b0u hi\u1ec7u qu\u1ea3 lao \u0111\u1ed9ng gi\u1ea3m th\u1ea5t tho\u00e1t c\u01a1 h\u1ed9i kinh doanh.<\/li>\n<li aria-level=\"1\">D\u1ec5 d\u00e0ng \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u00e1 nh\u00e2n th\u00f4ng qua d\u1eef li\u1ec7u \u0111\u1ecbnh l\u01b0\u1ee3ng.<\/li>\n<li aria-level=\"1\">Gi\u00fap l\u00e3nh \u0111\u1ea1o ra quy\u1ebft \u0111\u1ecbnh ch\u00ednh x\u00e1c nh\u1edd b\u00e1o c\u00e1o th\u1eddi gian th\u1ef1c.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Vi\u1ec7c \u0111\u00e0o t\u1ea1o c\u00e1c k\u1ef9 n\u0103ng sale nh\u01b0 x\u1eed l\u00fd ph\u1ea3n \u0111\u1ed1i v\u00e0 qu\u1ea3n l\u00fd d\u1eef li\u1ec7u kh\u00f4ng ch\u1ec9 gi\u00fap \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng \u0111\u1ea1t k\u1ebft qu\u1ea3 t\u1ed1t h\u01a1n, m\u00e0 c\u00f2n h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng b\u00e1n h\u00e0ng b\u1ec1n v\u1eefng, d\u1ef1a tr\u00ean tri th\u1ee9c c\u00f4ng ngh\u1ec7.<\/p>\n<h2 style=\"text-align: justify;\">3. C\u00e1ch \u0111\u00e0o t\u1ea1o r\u00e8n luy\u1ec7n k\u1ef9 n\u0103ng sale cho nh\u00e2n vi\u00ean hi\u1ec7u qu\u1ea3<\/h2>\n<p style=\"text-align: justify;\">\u0110\u00e0o t\u1ea1o ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng l\u00e0 qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c, \u0111\u00f2i h\u1ecfi doanh nghi\u1ec7p \u0111\u1ea7u t\u01b0 \u0111\u00fang ph\u01b0\u01a1ng ph\u00e1p c\u00f4ng c\u1ee5 ph\u00f9 h\u1ee3p. M\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o hi\u1ec7u qu\u1ea3 kh\u00f4ng ch\u1ec9 gi\u00fap nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng gi\u1ecfi h\u01a1n, m\u00e0 c\u00f2n h\u00ecnh th\u00e0nh t\u01b0 duy ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng chuy\u00ean nghi\u1ec7p, t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y doanh thu n\u0103ng su\u1ea5t to\u00e0n \u0111\u1ed9i ng\u0169.<\/p>\n<h3 style=\"text-align: justify;\">3.1. Hu\u1ea5n luy\u1ec7n (Coaching) t\u1ea1i ch\u1ed7<\/h3>\n<p style=\"text-align: justify;\">Hu\u1ea5n luy\u1ec7n tr\u1ef1c ti\u1ebfp t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c l\u00e0 h\u00ecnh th\u1ee9c \u0111\u00e0o t\u1ea1o \u201cth\u1ef1c chi\u1ebfn\u201d, trong \u0111\u00f3 nh\u00e0 qu\u1ea3n l\u00fd ho\u1eb7c tr\u01b0\u1edfng nh\u00f3m b\u00e1n h\u00e0ng \u0111\u00f3ng vai tr\u00f2 ng\u01b0\u1eddi h\u01b0\u1edbng d\u1eabn. Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y t\u1eadp trung v\u00e0o vi\u1ec7c quan s\u00e1t, g\u00f3p \u00fd \u0111i\u1ec1u ch\u1ec9nh h\u00e0nh vi c\u1ee7a nh\u00e2n vi\u00ean ngay trong t\u00ecnh hu\u1ed1ng th\u1eadt.<\/p>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5 th\u1ef1c t\u1ebf:M\u1ed9t c\u00f4ng ty b\u1ea3o hi\u1ec3m tri\u1ec3n khai ch\u01b0\u01a1ng tr\u00ecnh coaching 1-1 h\u00e0ng tu\u1ea7n gi\u1eefa tr\u01b0\u1edfng nh\u00f3m v\u00e0 nh\u00e2n vi\u00ean m\u1edbi. Trong m\u1ed7i bu\u1ed5i, ng\u01b0\u1eddi h\u01b0\u1edbng d\u1eabn c\u00f9ng nh\u00e2n vi\u00ean xem l\u1ea1i c\u00e1c cu\u1ed9c g\u1ecdi t\u01b0 v\u1ea5n, x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m c\u1ea7n c\u1ea3i thi\u1ec7n. Sau 3 th\u00e1ng, t\u1ef7 l\u1ec7 ch\u1ed1t h\u1ee3p \u0111\u1ed3ng t\u0103ng 18%, th\u1eddi gian ho\u00e0n thi\u1ec7n k\u1ef9 n\u0103ng gi\u1ea3m m\u1ed9t n\u1eeda so v\u1edbi tr\u01b0\u1edbc.<\/p>\n<p style=\"text-align: justify;\">Gi\u00e1 tr\u1ecb cho doanh nghi\u1ec7p:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">R\u00fat ng\u1eafn th\u1eddi gian h\u00f2a nh\u1eadp c\u1ee7a nh\u00e2n vi\u00ean m\u1edbi.<\/li>\n<li aria-level=\"1\">N\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng b\u00e1n h\u00e0ng th\u1ef1c t\u1ebf thay v\u00ec ch\u1ec9 l\u00fd thuy\u1ebft.<\/li>\n<li aria-level=\"1\">X\u00e2y d\u1ef1ng v\u0103n h\u00f3a h\u1ecdc h\u1ecfi, ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c trong \u0111\u1ed9i ng\u0169.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">3.2. \u0110\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 k\u1ebft h\u1ee3p h\u1ecdc tr\u1ef1c tuy\u1ebfn (E-learning)<\/h3>\n<p style=\"text-align: justify;\">\u0110\u00e0o t\u1ea1o k\u1ebft h\u1ee3p gi\u1eefa tr\u1ef1c ti\u1ebfp v\u00e0 tr\u1ef1c tuy\u1ebfn (blended learning) gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u chi ph\u00ed, \u0111\u1ea3m b\u1ea3o nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c h\u1ecdc t\u1eadp linh ho\u1ea1t nh\u01b0ng v\u1eabn g\u1eafn k\u1ebft v\u1edbi m\u1ee5c ti\u00eau chung. Nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 ch\u1ee7 \u0111\u1ed9ng h\u1ecdc c\u00e1c n\u1ed9i dung l\u00fd thuy\u1ebft qua n\u1ec1n t\u1ea3ng e-learning, sau \u0111\u00f3 th\u1ef1c h\u00e0nh th\u1ea3o lu\u1eadn tr\u1ef1c ti\u1ebfp c\u00f9ng gi\u1ea3ng vi\u00ean.<\/p>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5 th\u1ef1c t\u1ebf: M\u1ed9t doanh nghi\u1ec7p trong l\u0129nh v\u1ef1c b\u00e1n l\u1ebb \u0111i\u1ec7n m\u00e1y t\u1ea1i Vi\u1ec7t Nam tri\u1ec3n khai kh\u00f3a h\u1ecdc tr\u1ef1c tuy\u1ebfn \u201cK\u1ef9 n\u0103ng giao ti\u1ebfp, x\u1eed l\u00fd ph\u1ea3n \u0111\u1ed1i trong b\u00e1n h\u00e0ng\u201d. M\u1ed7i nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh b\u00e0i h\u1ecdc tr\u00ean h\u1ec7 th\u1ed1ng e-learning tr\u01b0\u1edbc khi tham gia bu\u1ed5i hu\u1ea5n luy\u1ec7n nh\u00f3m t\u1ea1i c\u1eeda h\u00e0ng. Nh\u1edd \u0111\u00f3, ki\u1ebfn th\u1ee9c \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a, gi\u1ea3ng vi\u00ean t\u1eadp trung nhi\u1ec1u h\u01a1n v\u00e0o th\u1ef1c h\u00e0nh. Sau 2 th\u00e1ng, \u0111i\u1ec3m \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c b\u00e1n h\u00e0ng n\u1ed9i b\u1ed9 t\u0103ng trung b\u00ecnh 20%.<\/p>\n<p style=\"text-align: justify;\">Gi\u00e1 tr\u1ecb cho doanh nghi\u1ec7p:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Ti\u1ebft ki\u1ec7m 40\u201360% chi ph\u00ed \u0111\u00e0o t\u1ea1o (theo IBM Learning Study 2024).<\/li>\n<li aria-level=\"1\">D\u1ec5 d\u00e0ng theo d\u00f5i ti\u1ebfn tr\u00ecnh h\u1ecdc, \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o qua d\u1eef li\u1ec7u.<\/li>\n<li aria-level=\"1\">T\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 m\u1ecdi nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c h\u1ecdc ph\u00e1t tri\u1ec3n \u0111\u1ed3ng \u0111\u1ec1u, kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u1ecb tr\u00ed \u0111\u1ecba l\u00fd.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">3.3. M\u00f4 h\u00ecnh \u201cLearning by Doing\u201d h\u1ecdc th\u00f4ng qua t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf<\/h3>\n<p style=\"text-align: justify;\">\u201cLearning by Doing\u201d (h\u1ecdc qua tr\u1ea3i nghi\u1ec7m) gi\u00fap nh\u00e2n vi\u00ean h\u00ecnh th\u00e0nh ph\u1ea3n x\u1ea1 ngh\u1ec1 nghi\u1ec7p v\u1eefng ch\u1eafc th\u00f4ng qua vi\u1ec7c x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng gi\u1ea3 l\u1eadp gi\u1ed1ng th\u1ef1c t\u1ebf. Thay v\u00ec h\u1ecdc l\u00fd thuy\u1ebft kh\u00f4 khan, ng\u01b0\u1eddi h\u1ecdc \u0111\u01b0\u1ee3c th\u1ef1c h\u00e0nh, sai \u2013 s\u1eeda \u2013 c\u1ea3i thi\u1ec7n ngay.<\/p>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5 th\u1ef1c t\u1ebf: Trong kh\u00f3a hu\u1ea5n luy\u1ec7n k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p, m\u1ed9t c\u00f4ng ty FMCG (h\u00e0ng ti\u00eau d\u00f9ng nhanh) t\u1ed5 ch\u1ee9c m\u00f4 ph\u1ecfng \u201cphi\u00ean ch\u00e0o h\u00e0ng tr\u1ef1c ti\u1ebfp\u201d cho nh\u00e2n vi\u00ean m\u1edbi. M\u1ed7i ng\u01b0\u1eddi ph\u1ea3i tr\u00ecnh b\u00e0y s\u1ea3n ph\u1ea9m, x\u1eed l\u00fd t\u1eeb ch\u1ed1i, thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng trong 10 ph\u00fat. Sau m\u1ed7i phi\u00ean, gi\u1ea3ng vi\u00ean ph\u1ea3n h\u1ed3i chi ti\u1ebft t\u1eebng h\u00e0nh vi. K\u1ebft qu\u1ea3, 90% h\u1ecdc vi\u00ean cho bi\u1ebft h\u1ecd t\u1ef1 tin h\u01a1n khi g\u1eb7p kh\u00e1ch h\u00e0ng th\u1ef1c t\u1ebf.<\/p>\n<p style=\"text-align: justify;\">Gi\u00e1 tr\u1ecb cho doanh nghi\u1ec7p:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Bi\u1ebfn ki\u1ebfn th\u1ee9c th\u00e0nh h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3, d\u1ec5 ghi nh\u1edb \u00e1p d\u1ee5ng.<\/li>\n<li aria-level=\"1\">Gi\u00fap ng\u01b0\u1eddi h\u1ecdc nh\u1eadn ra \u0111i\u1ec3m y\u1ebfu c\u1ee7a b\u1ea3n th\u00e2n \u0111\u1ec3 c\u1ea3i thi\u1ec7n k\u1ecbp th\u1eddi.<\/li>\n<li aria-level=\"1\">N\u00e2ng cao kh\u1ea3 n\u0103ng \u1ee9ng bi\u1ebfn v\u00e0 x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">3.4. X\u00e2y d\u1ef1ng m\u00f4i tr\u01b0\u1eddng ph\u1ea3n h\u1ed3i hai chi\u1ec1u<\/h3>\n<p style=\"text-align: justify;\">Ph\u1ea3n h\u1ed3i (feedback) l\u00e0 c\u00f4ng c\u1ee5 m\u1ea1nh m\u1ebd gi\u00fap nh\u00e2n vi\u00ean t\u1ef1 nh\u1eadn th\u1ee9c, ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng li\u00ean t\u1ee5c. Doanh nghi\u1ec7p n\u00ean t\u1ea1o c\u01a1 ch\u1ebf ph\u1ea3n h\u1ed3i th\u01b0\u1eddng xuy\u00ean gi\u1eefa nh\u00e2n vi\u00ean \u2013 qu\u1ea3n l\u00fd \u2013 kh\u00e1ch h\u00e0ng, thay v\u00ec ch\u1ec9 \u0111\u00e1nh gi\u00e1 \u0111\u1ecbnh k\u1ef3.<\/p>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5 th\u1ef1c t\u1ebf: M\u1ed9t doanh nghi\u1ec7p c\u00f4ng ngh\u1ec7 \u00e1p d\u1ee5ng c\u01a1 ch\u1ebf \u201cFeedback 360 \u0111\u1ed9\u201d cho \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng. Sau m\u1ed7i d\u1ef1 \u00e1n, nh\u00e2n vi\u00ean nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng nghi\u1ec7p v\u00e0 qu\u1ea3n l\u00fd. C\u00e1c ph\u1ea3n h\u1ed3i n\u00e0y \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p tr\u00ean h\u1ec7 th\u1ed1ng, gi\u00fap c\u00e1 nh\u00e2n hi\u1ec3u r\u00f5 \u0111i\u1ec3m m\u1ea1nh \u2013 y\u1ebfu c\u1ee7a m\u00ecnh. Sau 6 th\u00e1ng, doanh nghi\u1ec7p ghi nh\u1eadn s\u1ef1 c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3 v\u1ec1 k\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng.<\/p>\n<p style=\"text-align: justify;\">Gi\u00e1 tr\u1ecb cho doanh nghi\u1ec7p:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean t\u1ef1 h\u1ecdc, t\u1ef1 \u0111i\u1ec1u ch\u1ec9nh h\u00e0nh vi.<\/li>\n<li aria-level=\"1\">X\u00e2y d\u1ef1ng v\u0103n h\u00f3a minh b\u1ea1ch, t\u00f4n tr\u1ecdng l\u1eabn nhau.<\/li>\n<li aria-level=\"1\">Gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd d\u1ec5 d\u00e0ng nh\u1eadn di\u1ec7n n\u0103ng l\u1ef1c th\u1ef1c t\u1ebf c\u1ee7a \u0111\u1ed9i ng\u0169.<\/li>\n<\/ul>\n<h2 style=\"text-align: justify;\">4. \u1ee8ng d\u1ee5ng ph\u1ea7n m\u1ec1m \u0111\u00e0o t\u1ea1otrong \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng cho nh\u00e2n vi\u00ean kinh doanh<\/h2>\n<p style=\"text-align: justify;\">D\u00f9 nhi\u1ec1u doanh nghi\u1ec7p \u0111\u00e3 nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c t\u1ea7m quan tr\u1ecdng c\u1ee7a \u0111\u00e0o t\u1ea1o nh\u01b0ng vi\u1ec7c tri\u1ec3n khai v\u1eabn g\u1eb7p nhi\u1ec1u r\u00e0o c\u1ea3n:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Chi ph\u00ed cao: T\u1ed5 ch\u1ee9c l\u1edbp h\u1ecdc tr\u1ef1c ti\u1ebfp \u0111\u00f2i h\u1ecfi chi ph\u00ed thu\u00ea gi\u1ea3ng vi\u00ean, \u0111i l\u1ea1i, l\u01b0u tr\u00fa.<\/li>\n<li aria-level=\"1\">Thi\u1ebfu t\u00ednh c\u00e1 nh\u00e2n h\u00f3a: M\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o chung kh\u00f4ng ph\u00f9 h\u1ee3p cho m\u1ecdi nh\u00e2n vi\u00ean.<\/li>\n<li aria-level=\"1\">Kh\u00f3 theo d\u00f5i hi\u1ec7u qu\u1ea3: Doanh nghi\u1ec7p kh\u00f3 \u0111\u00e1nh gi\u00e1 ch\u00ednh x\u00e1c ai h\u1ecdc, ai ti\u1ebfn b\u1ed9, ai c\u1ea7n h\u1ed7 tr\u1ee3 th\u00eam.<\/li>\n<li aria-level=\"1\">H\u1ea1n ch\u1ebf v\u1ec1 th\u1eddi gian: \u0110\u1ed9i ng\u0169 b\u00e1n h\u00e0ng th\u01b0\u1eddng di chuy\u1ec3n li\u00ean t\u1ee5c, kh\u00f3 s\u1eafp x\u1ebfp tham gia \u0111\u00e0o t\u1ea1o t\u1eadp trung.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.surehcs.com\/phan-mem-quan-ly-dao-tao\/\">Ph\u1ea7n m\u1ec1m \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn<\/a> L\u1ea1c Vi\u1ec7t E-Learning \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 gi\u1ea3i quy\u1ebft tri\u1ec7t \u0111\u1ec3 c\u00e1c kh\u00f3 kh\u0103n n\u00e0y. H\u1ec7 th\u1ed1ng mang \u0111\u1ebfn cho doanh nghi\u1ec7p m\u1ed9t n\u1ec1n t\u1ea3ng \u0111\u00e0o t\u1ea1o linh ho\u1ea1t, hi\u1ec7n \u0111\u1ea1i d\u1ec5 tri\u1ec3n khai.<\/p>\n<p style=\"text-align: justify;\">Gi\u00e1 tr\u1ecb n\u1ed5i b\u1eadt c\u1ee7a gi\u1ea3i ph\u00e1p:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">H\u1ecdc t\u1eadp m\u1ecdi l\u00fac, m\u1ecdi n\u01a1i: Nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 h\u1ecdc tr\u00ean m\u00e1y t\u00ednh ho\u1eb7c \u0111i\u1ec7n tho\u1ea1i, kh\u00f4ng b\u1ecb gi\u1edbi h\u1ea1n v\u1ec1 th\u1eddi gian hay \u0111\u1ecba \u0111i\u1ec3m.<\/li>\n<li aria-level=\"1\">T\u00f9y ch\u1ec9nh n\u1ed9i dung \u0111\u00e0o t\u1ea1o: Doanh nghi\u1ec7p d\u1ec5 d\u00e0ng x\u00e2y d\u1ef1ng kh\u00f3a h\u1ecdc ph\u00f9 h\u1ee3p cho t\u1eebng v\u1ecb tr\u00ed \u2013 v\u00ed d\u1ee5, k\u1ef9 n\u0103ng ch\u1ed1t sale cho nh\u00f3m kinh doanh, k\u1ef9 n\u0103ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng cho b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3.<\/li>\n<li aria-level=\"1\">Theo d\u00f5i ti\u1ebfn tr\u00ecnh, \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c: H\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng ghi nh\u1eadn th\u1eddi gian h\u1ecdc, k\u1ebft qu\u1ea3 b\u00e0i ki\u1ec3m tra v\u00e0 c\u1ea5p ch\u1ee9ng ch\u1ec9. Qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o theo KPI r\u00f5 r\u00e0ng.<\/li>\n<li aria-level=\"1\">T\u0103ng t\u00ednh t\u01b0\u01a1ng t\u00e1c: Nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c tham gia l\u1edbp h\u1ecdc \u1ea3o, th\u1ea3o lu\u1eadn nh\u00f3m, l\u00e0m b\u00e0i t\u1eadp t\u00ecnh hu\u1ed1ng, ho\u1eb7c nh\u1eadn ph\u1ea3n h\u1ed3i tr\u1ef1c tuy\u1ebfn t\u1eeb gi\u1ea3ng vi\u00ean.<\/li>\n<li aria-level=\"1\">Ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u00e0o t\u1ea1o: C\u00f4ng c\u1ee5 b\u00e1o c\u00e1o cho ph\u00e9p doanh nghi\u1ec7p theo d\u00f5i n\u0103ng l\u1ef1c \u0111\u1ed9i ng\u0169, d\u1ef1 \u0111o\u00e1n nhu c\u1ea7u \u0111\u00e0o t\u1ea1o ti\u1ebfp theo.<\/li>\n<\/ul>\n<p style=\"text-align: center;\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"25520\" class=\"elementor elementor-25520\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-031ad51 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"031ad51\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-709bcb6\" data-id=\"709bcb6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94ab82d elementor-widget elementor-widget-text-editor\" data-id=\"94ab82d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong style=\"color: #cf2e2e; font-size: 130%; text-align: center;\">L\u1ea0C VI\u1ec6T E-LEARNING &#8211; GI\u1ea2I PH\u00c1P \u0110\u00c0O T\u1ea0O NH\u00c2N S\u1ef0 N\u1ed8I B\u1ed8 DOANH NGHI\u1ec6P \u0110O L\u01af\u1edcNG HI\u1ec6U QU\u1ea2<\/strong><\/p><p style=\"text-align: justify;\"><strong><a id=\"tuvan\"><\/a>L\u1ea1c Vi\u1ec7t E-learning<\/strong> l\u00e0 l\u1ef1a ch\u1ecdn tin c\u1eady c\u1ee7a nhi\u1ec1u t\u1eadp \u0111o\u00e0n l\u1edbn nh\u01b0 FrieslandCampina, PV GAS, Shinhan Bank\u2026 v\u1edbi h\u01a1n 100.000 ng\u01b0\u1eddi d\u00f9ng tr\u00ean to\u00e0n h\u1ec7 th\u1ed1ng.<\/p><p style=\"text-align: justify;\" data-start=\"393\" data-end=\"691\">L\u1ea1c Vi\u1ec7t E-Learning kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn, m\u00e0 l\u00e0 n\u1ec1n t\u1ea3ng gi\u00fap doanh nghi\u1ec7p x\u00e2y d\u1ef1ng n\u0103ng l\u1ef1c con ng\u01b0\u1eddi m\u1ed9t c\u00e1ch b\u1ec1n v\u1eefng. Gi\u1ea3i ph\u00e1p \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 gi\u1ea3i quy\u1ebft tr\u1ecdn v\u1eb9n b\u00e0i to\u00e1n: <strong><em data-start=\"602\" data-end=\"655\">\u0111\u00e0o t\u1ea1o \u2013 \u0111o l\u01b0\u1eddng \u2013 ph\u00e1t tri\u1ec3n \u2013 gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i<\/em><\/strong> trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i.<\/p><ul><li style=\"text-align: justify;\" data-start=\"693\" data-end=\"1054\">\u0110i\u1ec3m kh\u00e1c bi\u1ec7t c\u1ee7a L\u1ea1c Vi\u1ec7t E-Learning n\u1eb1m \u1edf kh\u1ea3 n\u0103ng k\u1ebft h\u1ee3p linh ho\u1ea1t gi\u1eefa c\u00f4ng ngh\u1ec7, tr\u1ea3i nghi\u1ec7m h\u1ecdc t\u1eadp v\u00e0 qu\u1ea3n tr\u1ecb \u0111\u00e0o t\u1ea1o. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 tri\u1ec3n khai theo m\u00f4 h\u00ecnh SaaS ho\u1eb7c on-premise, d\u1ec5 d\u00e0ng t\u00edch h\u1ee3p v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng hi\u1ec7n c\u00f3<\/li><li style=\"text-align: justify;\" data-start=\"693\" data-end=\"1054\">Tu\u00e2n th\u1ee7 c\u00e1c chu\u1ea9n qu\u1ed1c t\u1ebf nh\u01b0 SCORM, OpenBadges, \u0111\u1ea3m b\u1ea3o t\u00ednh chu\u1ea9n h\u00f3a v\u00e0 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng l\u00e2u d\u00e0i.<\/li><li style=\"text-align: justify;\" data-start=\"1056\" data-end=\"1471\">Kh\u00f4ng d\u1eebng \u1edf vi\u1ec7c \u201c\u0111\u01b0a t\u00e0i li\u1ec7u l\u00ean h\u1ec7 th\u1ed1ng\u201d, L\u1ea1c Vi\u1ec7t E-Learning t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng h\u1ecdc t\u1eadp \u0111a ph\u01b0\u01a1ng th\u1ee9c: l\u1edbp h\u1ecdc online, h\u1ecdc li\u1ec7u \u0111a ph\u01b0\u01a1ng ti\u1ec7n, di\u1ec5n \u0111\u00e0n \u2013 wiki trao \u0111\u1ed5i ki\u1ebfn th\u1ee9c, thi \u2013 \u0111\u00e1nh gi\u00e1 \u2013 c\u1ea5p ch\u1ee9ng ch\u1ec9 t\u1ef1 \u0111\u1ed9ng.<\/li><li style=\"text-align: justify;\" data-start=\"1056\" data-end=\"1471\">To\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh h\u1ecdc t\u1eadp c\u1ee7a nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c theo d\u00f5i, ph\u00e2n t\u00edch b\u00e1o c\u00e1o theo th\u1eddi gian th\u1ef1c, gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 ch\u00ednh x\u00e1c hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o v\u00e0 m\u1ee9c \u0111\u1ed9 ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c.<\/li><li style=\"text-align: justify;\" data-start=\"1473\" data-end=\"1762\">Giao di\u1ec7n hi\u1ec7n \u0111\u1ea1i, b\u1ea3o m\u1eadt cao, t\u1ef1 \u0111\u1ed9ng h\u00f3a s\u00e2u, kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u00e0o t\u1ea1o gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u chi ph\u00ed \u0111\u00e0o t\u1ea1o, n\u00e2ng cao n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c, gia t\u0103ng s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean.<\/li><\/ul><p style=\"text-align: center;\"><a href=\"https:\/\/elearning.lacviet.vn\/?utm_source=surehcs.com&amp;utm_medium=topic-\u0111ao-tao\" target=\"_blank\" rel=\"nofollow noopener\"><strong><em>XEM CHI TI\u1ebeT T\u00cdNH N\u0102NG QU\u1ea2N L\u00dd \u0110\u00c0O T\u1ea0O L\u1ea0C VI\u1ec6T E-LEARNING T\u1ea0I \u0110\u00c2Y<\/em><\/strong><\/a><\/p><div style=\"text-align: justify;\"><p data-start=\"146\" data-end=\"586\"><em><strong data-start=\"146\" data-end=\"219\">S\u1eb5n s\u00e0ng n\u00e2ng t\u1ea7m hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 trong doanh nghi\u1ec7p c\u1ee7a b\u1ea1n? <img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f449.svg\" alt=\"\ud83d\udc49\" \/> Li\u00ean h\u1ec7 L\u1ea1c Vi\u1ec7t ngay h\u00f4m nay \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n m\u00f4 h\u00ecnh tri\u1ec3n khai E-Learning ph\u00f9 h\u1ee3p v\u1edbi quy m\u00f4, ng\u00e0nh ngh\u1ec1 v\u00e0 m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p.<\/strong><\/em><\/p><p data-start=\"146\" data-end=\"586\">V\u1edbi phi\u00ean b\u1ea3n Cloud, L\u1ea1c Vi\u1ec7t E-learning c\u00f3 th\u1ec3 <strong>tri\u1ec3n khai nhanh trong 7 ng\u00e0y<\/strong>, kh\u00f4ng c\u1ea7n \u0111\u1ea7u t\u01b0 h\u1ea1 t\u1ea7ng, b\u1ea3o m\u1eadt cao v\u00e0 s\u1eb5n s\u00e0ng m\u1edf r\u1ed9ng cho h\u00e0ng ch\u1ee5c ngh\u00ecn ng\u01b0\u1eddi d\u00f9ng.<\/p><blockquote><p style=\"text-align: center;\"><span style=\"color: #cf2e2e;\"><strong>\u0110\u0102NG K\u00dd NH\u1eacN DEMO NGAY<\/strong><\/span><\/p><p style=\"text-align: center;\"><div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_20_container\" data-token=\"c13c3ef352af9c26f67fd59b47a47e98\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form \" id=\"form_tu-van-lv-elearning\" data-token=\"c13c3ef352af9c26f67fd59b47a47e98\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">T\u01b0 v\u1ea5n LV E-learning<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"20\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_20\" id=\"frm_hide_fields_20\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"tu-van-lv-elearning\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_20\" name=\"frm_submit_entry_20\" value=\"10aafbdd0c\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/posts\/25247\" \/><div id=\"frm_field_136_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_en46r32\" id=\"field_en46r32_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_en46r32\" name=\"item_meta[136]\" value=\"\"  placeholder=\"H\u1ecd v\u00e0 t\u00ean *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_137_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6\">\r\n    <label for=\"field_dzlrg32\" id=\"field_dzlrg32_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"tel\" id=\"field_dzlrg32\" name=\"item_meta[137]\" value=\"\"  placeholder=\"S\u1ed1 \u0111i\u1ec7n tho\u1ea1i *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\" pattern=\"((\\+\\d{1,3}(-|.| )?\\(?\\d\\)?(-| |.)?\\d{1,5})|(\\(?\\d{2,6}\\)?))(-|.| )?(\\d{3,4})(-|.| )?(\\d{4})(( x| ext)\\d{1,5}){0,1}$\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_138_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_2lsx032\" id=\"field_2lsx032_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_2lsx032\" name=\"item_meta[138]\" value=\"\"  placeholder=\"Email *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_139_container\" class=\"frm_form_field form-field  frm_top_container frm6\">\r\n    <label for=\"field_zza1f32\" id=\"field_zza1f32_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[139]\" id=\"field_zza1f32\"  placeholder=\"Ch\u1ee9c v\u1ee5\" data-invmsg=\"This field is invalid\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Ch\u1ee9c v\u1ee5<\/option><option  value=\"Founder\">Founder<\/option><option  value=\"Ch\u1ee7 t\u1ecbch\">Ch\u1ee7 t\u1ecbch<\/option><option  value=\"CEO\">CEO<\/option><option  value=\"CHRO\">CHRO<\/option><option  value=\"Tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1\">Tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1<\/option><option  value=\"Chuy\u00ean vi\u00ean nh\u00e2n s\u1ef1\">Chuy\u00ean vi\u00ean nh\u00e2n s\u1ef1<\/option><option  value=\"Nh\u00e2n vi\u00ean\">Nh\u00e2n vi\u00ean<\/option><option  value=\"Kh\u00e1c\">Kh\u00e1c<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_140_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_k06ee5\" id=\"field_k06ee5_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[140]\" id=\"field_k06ee5\"  placeholder=\"Nhu c\u1ea7u t\u01b0 v\u1ea5n *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Nhu c\u1ea7u t\u01b0 v\u1ea5n *<\/option><option  value=\"Thu\u00ea ph\u1ea7n m\u1ec1m\">Thu\u00ea ph\u1ea7n m\u1ec1m<\/option><option  value=\"Tri\u1ec3n khai theo y\u00eau c\u1ea7u\">Tri\u1ec3n khai theo y\u00eau c\u1ea7u<\/option><option  value=\"Tr\u1ea3i nghi\u1ec7m\/demo\">Tr\u1ea3i nghi\u1ec7m\/demo<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_141_container\" class=\"frm_form_field form-field  frm_top_container frm6\">\r\n    <label for=\"field_ahom94\" id=\"field_ahom94_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_ahom94\" name=\"item_meta[141]\" value=\"\"  placeholder=\"T\u00ean doanh nghi\u1ec7p\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_142_container\" class=\"frm_form_field form-field  frm_none_container frm12 frm_first\">\r\n\t<label for=\"g-recaptcha-response\" id=\"field_ojp105_label\" class=\"frm_primary_label\">Captcha\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<div  id=\"field_ojp105\" class=\"g-recaptcha\" data-sitekey=\"6LexPF8bAAAAABVTCNDuOGGhiBWMaQijt5r_RX_G\" data-size=\"normal\" data-theme=\"light\"><\/div>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_143_container\" class=\"frm_form_field  frm12 frm_first frm_html_container form-field\"><span style=\"font-size: 13px; color: #333;\"><em>B\u1eb1ng c\u00e1ch nh\u1ea5n v\u00e0o n\u00fat <strong>G\u1eedi y\u00eau c\u1ea7u<\/strong>, b\u1ea1n \u0111\u00e3 \u0111\u1ed3ng \u00fd v\u1edbi <a href=\"https:\/\/www.surehcs.com\/chinh-sach-bao-ve-du-lieu-ca-nhan\/\">Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt th\u00f4ng tin<\/a> c\u1ee7a L\u1ea1c Vi\u1ec7t SureHCS.<\/em><\/span><\/div>\n<div id=\"frm_field_144_container\" class=\"frm_form_field form-field \">\r\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit\" type=\"submit\"  >G\u1eedi y\u00eau c\u1ea7u<\/button>\r\n\r\n\r\n<\/div>\r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_145_container\">\n\t\t\t<label for=\"field_jvxy6\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_jvxy6\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[145]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"Yo6xeb\/G8f0MzzIW40smwxCVMnikXUEk\/GnrIDDKTYU=\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n<\/p><\/blockquote><p style=\"text-align: left;\"><b>TH\u00d4NG TIN LI\u00caN H\u1ec6:<\/b><\/p><ul><li style=\"text-align: left;\">Hotline: <a href=\"tel:0901555063\">0901 555 063<\/a><\/li><li style=\"text-align: left;\">Email: <a href=\"mailto:surehcs@lacviet.com.vn\">surehcs@lacviet.com.vn<\/a> | Website: <a href=\"https:\/\/www.surehcs.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.surehcs.com\/<\/a><\/li><li style=\"text-align: left;\">\u0110\u1ecba ch\u1ec9 v\u0103n ph\u00f2ng: <a href=\"https:\/\/maps.app.goo.gl\/Jqy5fZgaAnFMbJdB7\" target=\"_blank\" rel=\"nofollow noopener\">23 Nguy\u1ec5n Th\u1ecb Hu\u1ef3nh, Ph\u01b0\u1eddng Ph\u00fa Nhu\u1eadn, TP.HCM<\/a><\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/p>\n<p style=\"text-align: justify;\">H\u1ec7 th\u1ed1ng L\u1ea1c Vi\u1ec7t E-Learning h\u1ed7 tr\u1ee3 tri\u1ec3n khai linh ho\u1ea1t d\u01b0\u1edbi hai h\u00ecnh th\u1ee9c:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">SaaS (Software as a Service): Doanh nghi\u1ec7p s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng tr\u1ef1c ti\u1ebfp tr\u00ean n\u1ec1n t\u1ea3ng c\u1ee7a L\u1ea1c Vi\u1ec7t, kh\u00f4ng c\u1ea7n \u0111\u1ea7u t\u01b0 h\u1ea1 t\u1ea7ng.<\/li>\n<li aria-level=\"1\">On-premise: Tri\u1ec3n khai tr\u1ecdn g\u00f3i t\u1ea1i m\u00e1y ch\u1ee7 n\u1ed9i b\u1ed9, ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p c\u00f3 y\u00eau c\u1ea7u b\u1ea3o m\u1eadt cao<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\u0110\u1ea7u t\u01b0 v\u00e0o \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng b\u1eb1ng n\u1ec1n t\u1ea3ng e-learning kh\u00f4ng ch\u1ec9 l\u00e0 gi\u1ea3i ph\u00e1p ng\u1eafn h\u1ea1n m\u00e0 c\u00f2n l\u00e0 chi\u1ebfn l\u01b0\u1ee3c d\u00e0i h\u1ea1n gi\u00fap doanh nghi\u1ec7p x\u00e2y d\u1ef1ng v\u0103n h\u00f3a h\u1ecdc t\u1eadp, ph\u00e1t tri\u1ec3n nh\u00e2n t\u00e0i v\u00e0 t\u0103ng n\u0103ng l\u1ef1c c\u1ea1nh tranh b\u1ec1n v\u1eefng trong th\u1eddi \u0111\u1ea1i s\u1ed1. Link tham kh\u1ea3o: <a href=\"https:\/\/elearning.lacviet.vn\/?utm_source=surehcs.com&amp;utm_medium=dao-tao\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/elearning.lacviet.vn<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trong m\u00f4i tr\u01b0\u1eddng kinh doanh c\u1ea1nh tranh kh\u1ed1c li\u1ec7t hi\u1ec7n nay, s\u1ea3n ph\u1ea9m t\u1ed1t th\u00f4i ch\u01b0a \u0111\u1ee7 \u0111\u1ec3 chinh ph\u1ee5c kh\u00e1ch h\u00e0ng \u2013 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh n\u1eb1m \u1edf k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng c\u1ee7a \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean. M\u1ed9t nh\u00e2n vi\u00ean c\u00f3 k\u1ef9 n\u0103ng sale t\u1ed1t kh\u00f4ng ch\u1ec9 bi\u1ebft c\u00e1ch gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m m\u00e0 [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":25248,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[670],"tags":[731],"class_list":["post-25247","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dao-tao","tag-dao-tao-ban-hang"],"_links":{"self":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts\/25247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/comments?post=25247"}],"version-history":[{"count":4,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts\/25247\/revisions"}],"predecessor-version":[{"id":25533,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts\/25247\/revisions\/25533"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/media\/25248"}],"wp:attachment":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/media?parent=25247"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/categories?post=25247"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/tags?post=25247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}