{"id":25250,"date":"2025-10-10T13:55:57","date_gmt":"2025-10-10T06:55:57","guid":{"rendered":"https:\/\/www.surehcs.com\/?p=25250"},"modified":"2026-01-21T17:18:06","modified_gmt":"2026-01-21T10:18:06","slug":"dao-tao-nhan-vien-ban-hang","status":"publish","type":"post","link":"https:\/\/www.surehcs.com\/en\/dao-tao-nhan-vien-ban-hang\/","title":{"rendered":"Training salespeople: the process &amp; content training professional team"},"content":{"rendered":"<p style=\"text-align: justify;\">\u0110\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t ho\u1ea1t \u0111\u1ed9ng h\u1ed7 tr\u1ee3 m\u00e0 \u0111\u00e3 tr\u1edf th\u00e0nh chi\u1ebfn l\u01b0\u1ee3c tr\u1ecdng t\u00e2m gi\u00fap doanh nghi\u1ec7p gia t\u0103ng doanh thu, gi\u1eef v\u1eefng l\u1ee3i th\u1ebf tr\u00ean th\u1ecb tr\u01b0\u1eddng. M\u1ed9t \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c hu\u1ea5n luy\u1ec7n b\u00e0i b\u1ea3n s\u1ebd hi\u1ec3u s\u00e2u v\u1ec1 s\u1ea3n ph\u1ea9m, th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng, c\u00f3 kh\u1ea3 n\u0103ng x\u1eed l\u00fd linh ho\u1ea1t c\u00e1c t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf t\u1eeb \u0111\u00f3 t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m mua h\u00e0ng.<\/p>\n<p style=\"text-align: justify;\">Tuy nhi\u00ean, kh\u00f4ng \u00edt doanh nghi\u1ec7p t\u1ea1i Vi\u1ec7t Nam v\u1eabn tri\u1ec3n khai \u0111\u00e0o t\u1ea1o m\u1ed9t c\u00e1ch r\u1eddi r\u1ea1c, thi\u1ebfu h\u1ec7 th\u1ed1ng, khi\u1ebfn ki\u1ebfn th\u1ee9c nhanh ch\u00f3ng \u201cngu\u1ed9i l\u1ea1nh\u201d v\u00e0 nh\u00e2n vi\u00ean kh\u00f3 \u00e1p d\u1ee5ng v\u00e0o th\u1ef1c t\u1ebf. Gi\u1ea3i ph\u00e1p cho b\u00e0i to\u00e1n n\u00e0y n\u1eb1m \u1edf vi\u1ec7c x\u00e2y d\u1ef1ng quy tr\u00ecnh \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng khoa h\u1ecdc, li\u00ean t\u1ee5c, g\u1eafn li\u1ec1n v\u1edbi m\u1ee5c ti\u00eau kinh doanh. C\u00f9ng <a href=\"https:\/\/www.surehcs.com\/\">L\u1ea1c Vi\u1ec7t SureHCS<\/a> t\u00ecm hi\u1ec3u chi ti\u1ebft trong b\u00e0i vi\u1ebft n\u00e0y.<\/p>\n<h2 style=\"text-align: justify;\">1. T\u1ea1i sao c\u1ea7n c\u00f3 t\u1ed5 ch\u1ee9c \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng b\u00e0i b\u1ea3n?<\/h2>\n<blockquote>\n<p style=\"text-align: justify;\"><strong>\u0110\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/strong> l\u00e0 qu\u00e1 tr\u00ecnh trang b\u1ecb cho nh\u00e2n vi\u00ean nh\u1eefng ki\u1ebfn th\u1ee9c, k\u1ef9 n\u0103ng, th\u00e1i \u0111\u1ed9 c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u1ef1c hi\u1ec7n hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c b\u00e1n h\u00e0ng, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u00f3ng g\u00f3p v\u00e0o m\u1ee5c ti\u00eau t\u0103ng tr\u01b0\u1edfng doanh s\u1ed1 c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<\/blockquote>\n<p style=\"text-align: justify;\">Kh\u00f4ng ch\u1ec9 d\u1eebng \u1edf vi\u1ec7c truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m, qu\u00e1 tr\u00ecnh n\u00e0y c\u00f2n bao g\u1ed3m vi\u1ec7c r\u00e8n luy\u1ec7n k\u1ef9 n\u0103ng m\u1ec1m (giao ti\u1ebfp, thuy\u1ebft ph\u1ee5c, x\u1eed l\u00fd t\u1eeb ch\u1ed1i, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng) c\u0169ng nh\u01b0 ph\u00e1t tri\u1ec3n t\u01b0 duy kinh doanh, th\u00e1i \u0111\u1ed9 d\u1ecbch v\u1ee5. V\u00ed d\u1ee5: m\u1ed9t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng gi\u1ecfi kh\u00f4ng ch\u1ec9 bi\u1ebft \u201cgi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m\u201d m\u00e0 c\u00f2n bi\u1ebft \u0111\u1eb7t c\u00e2u h\u1ecfi g\u1ee3i m\u1edf, l\u1eafng nghe nhu c\u1ea7u th\u1eadt s\u1ef1 c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111\u01b0a ra gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p.<\/p>\n<p style=\"text-align: justify;\">V\u00ec sao doanh nghi\u1ec7p c\u1ea7n \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng th\u01b0\u1eddng xuy\u00ean?<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">C\u1eadp nh\u1eadt ki\u1ebfn th\u1ee9c s\u1ea3n ph\u1ea9m, h\u00e0nh vi ti\u00eau d\u00f9ng m\u1edbi: Trong th\u1eddi \u0111\u1ea1i s\u1ed1, v\u00f2ng \u0111\u1eddi s\u1ea3n ph\u1ea9m ng\u1eafn h\u01a1n, h\u00e0nh vi kh\u00e1ch h\u00e0ng thay \u0111\u1ed5i nhanh ch\u00f3ng. \u0110\u00e0o t\u1ea1o \u0111\u1ecbnh k\u1ef3 gi\u00fap \u0111\u1ed9i ng\u0169 lu\u00f4n s\u1eb5n s\u00e0ng th\u00edch \u1ee9ng.<\/li>\n<li aria-level=\"1\">T\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5: Theo kh\u1ea3o s\u00e1t c\u1ee7a Salesforce (2023), c\u00e1c doanh nghi\u1ec7p c\u00f3 \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c hu\u1ea5n luy\u1ec7n k\u1ef9 c\u00f3 t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i trung b\u00ecnh cao h\u01a1n 18% so v\u1edbi nh\u00f3m kh\u00f4ng c\u00f3 ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o ch\u00ednh quy.<\/li>\n<li aria-level=\"1\">Gia t\u0103ng \u0111\u1ed9ng l\u1ef1c, g\u1eafn k\u1ebft nh\u00e2n vi\u00ean: Khi \u0111\u01b0\u1ee3c \u0111\u1ea7u t\u01b0 ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c, nh\u00e2n vi\u00ean c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb, cam k\u1ebft g\u1eafn b\u00f3 h\u01a1n v\u1edbi t\u1ed5 ch\u1ee9c.<\/li>\n<li aria-level=\"1\">T\u1ed1i \u01b0u chi ph\u00ed, hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh: M\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o b\u00e0i b\u1ea3n gi\u00fap gi\u1ea3m thi\u1ec3u sai s\u00f3t trong qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng, ti\u1ebft ki\u1ec7m \u0111\u00e1ng k\u1ec3 chi ph\u00ed c\u01a1 h\u1ed9i, chi ph\u00ed kh\u1eafc ph\u1ee5c l\u1ed7i.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e0o t\u1ea1o hi\u1ec7n \u0111\u1ea1i nh\u01b0 e-learning, coaching, hay micro-learning \u0111ang gi\u00fap doanh nghi\u1ec7p kh\u1eafc ph\u1ee5c h\u1ea1n ch\u1ebf n\u00e0y. Ch\u1eb3ng h\u1ea1n, h\u1ec7 th\u1ed1ng L\u1ea1c Vi\u1ec7t Elearning cho ph\u00e9p t\u1ed5 ch\u1ee9c c\u00e1c kh\u00f3a h\u1ecdc tr\u1ef1c tuy\u1ebfn linh ho\u1ea1t, gi\u00fap nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng h\u1ecdc m\u1ecdi l\u00fac m\u1ecdi n\u01a1i, theo d\u00f5i ti\u1ebfn \u0111\u1ed9 h\u1ecdc t\u1eadp, \u0111\u01b0\u1ee3c ki\u1ec3m tra \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c ngay tr\u00ean n\u1ec1n t\u1ea3ng<\/p>\n<h2 style=\"text-align: justify;\">2. L\u1ee3i \u00edch c\u1ee5 th\u1ec3 c\u1ee7a \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p<\/h2>\n<p style=\"text-align: justify;\">M\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng b\u00e0i b\u1ea3n mang l\u1ea1i gi\u00e1 tr\u1ecb v\u01b0\u1ee3t xa ph\u1ea1m vi hu\u1ea5n luy\u1ec7n k\u1ef9 n\u0103ng. \u0110\u00f3 l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ec3 doanh nghi\u1ec7p x\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p, n\u00e2ng cao n\u0103ng su\u1ea5t lao \u0111\u1ed9ng, t\u1ed1i \u01b0u chi ph\u00ed v\u1eadn h\u00e0nh t\u1ea1o ra l\u1ee3i th\u1ebf c\u1ea1nh tranh d\u00e0i h\u1ea1n.<\/p>\n<h3 style=\"text-align: justify;\">2.1. Gia t\u0103ng doanh thu, n\u0103ng su\u1ea5t b\u00e1n h\u00e0ng<\/h3>\n<p style=\"text-align: justify;\">Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o \u0111\u00fang c\u00e1ch c\u00f3 kh\u1ea3 n\u0103ng hi\u1ec3u s\u00e2u s\u1ea3n ph\u1ea9m, n\u1eafm b\u1eaft t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng \u0111\u1ec3 x\u1eed l\u00fd linh ho\u1ea1t c\u00e1c t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf.<\/p>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5: m\u1ed9t nh\u00e2n vi\u00ean am hi\u1ec3u k\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi m\u1edf, k\u1ef9 thu\u1eadt l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng s\u1ebd d\u1ec5 d\u00e0ng kh\u00e1m ph\u00e1 nhu c\u1ea7u ti\u1ec1m \u1ea9n c\u1ee7a kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p h\u01a1n, t\u0103ng kh\u1ea3 n\u0103ng ch\u1ed1t \u0111\u01a1n.<\/p>\n<h3 style=\"text-align: justify;\">2.2. Chu\u1ea9n h\u00f3a quy tr\u00ecnh b\u00e1n h\u00e0ng, gi\u1ea3m sai s\u00f3t<\/h3>\n<p style=\"text-align: justify;\">Khi doanh nghi\u1ec7p c\u00f3 quy tr\u00ecnh \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng th\u1ed1ng nh\u1ea5t, m\u1ecdi th\u00e0nh vi\u00ean trong \u0111\u1ed9i ng\u0169 \u0111\u1ec1u l\u00e0m vi\u1ec7c d\u1ef1a tr\u00ean c\u00f9ng m\u1ed9t quy chu\u1ea9n v\u00e0 k\u1ecbch b\u1ea3n. \u0110i\u1ec1u n\u00e0y gi\u00fap lo\u1ea1i b\u1ecf t\u00ecnh tr\u1ea1ng \u201cm\u1ea1nh ai n\u1ea5y l\u00e0m\u201d, gi\u1ea3m r\u1ee7i ro sai l\u1ec7ch th\u00f4ng tin, \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng trong m\u00f4i tr\u01b0\u1eddng c\u00f3 nhi\u1ec1u chi nh\u00e1nh ho\u1eb7c k\u00eanh ph\u00e2n ph\u1ed1i.<\/p>\n<p style=\"text-align: justify;\">M\u1ed9t quy tr\u00ecnh chu\u1ea9n c\u00f2n gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd d\u1ec5 d\u00e0ng \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 t\u1eebng giai \u0111o\u1ea1n, t\u1eeb kh\u00e2u ti\u1ebfp c\u1eadn \u2013 t\u01b0 v\u1ea5n \u2013 ch\u1ed1t \u0111\u01a1n \u0111\u1ebfn ch\u0103m s\u00f3c sau b\u00e1n, \u0111\u1ea3m b\u1ea3o s\u1ef1 nh\u1ea5t qu\u00e1n trong tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/p>\n<h3 style=\"text-align: justify;\">2.3. X\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p, g\u1eafn b\u00f3 l\u00e2u d\u00e0i<\/h3>\n<p style=\"text-align: justify;\">\u0110\u00e0o t\u1ea1o kh\u00f4ng ch\u1ec9 n\u00e2ng cao n\u0103ng l\u1ef1c m\u00e0 c\u00f2n l\u00e0 c\u00f4ng c\u1ee5 t\u1ea1o \u0111\u1ed9ng l\u1ef1c m\u1ea1nh m\u1ebd cho nh\u00e2n vi\u00ean. Khi \u0111\u01b0\u1ee3c doanh nghi\u1ec7p \u0111\u1ea7u t\u01b0 ph\u00e1t tri\u1ec3n, h\u1ecd c\u1ea3m th\u1ea5y m\u00ecnh \u0111\u01b0\u1ee3c tr\u00e2n tr\u1ecdng, c\u00f3 c\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn.<\/p>\n<p style=\"text-align: justify;\">M\u1ed9t \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o b\u00e0i b\u1ea3n kh\u00f4ng ch\u1ec9 b\u00e1n s\u1ea3n ph\u1ea9m m\u00e0 c\u00f2n \u201cb\u00e1n tr\u1ea3i nghi\u1ec7m\u201d. H\u1ecd bi\u1ebft c\u00e1ch giao ti\u1ebfp t\u00edch c\u1ef1c, x\u00e2y d\u1ef1ng ni\u1ec1m tin v\u00e0 x\u1eed l\u00fd kh\u00e9o l\u00e9o ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng. Nh\u1eefng t\u01b0\u01a1ng t\u00e1c n\u00e0y g\u00f3p ph\u1ea7n h\u00ecnh th\u00e0nh \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c, c\u1ee7ng c\u1ed1 uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng quay l\u1ea1i.<\/p>\n<h2 style=\"text-align: justify;\">3. Quy tr\u00ecnh \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3<\/h2>\n<p style=\"text-align: justify;\">\u0110\u1ec3 ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng mang l\u1ea1i hi\u1ec7u qu\u1ea3 th\u1ef1c s\u1ef1, doanh nghi\u1ec7p c\u1ea7n x\u00e2y d\u1ef1ng m\u1ed9t quy tr\u00ecnh \u0111\u00e0o t\u1ea1o khoa h\u1ecdc, c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng, c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c. Quy tr\u00ecnh n\u00e0y gi\u00fap \u0111\u1ea3m b\u1ea3o m\u1ecdi ho\u1ea1t \u0111\u1ed9ng \u0111\u00e0o t\u1ea1o \u0111\u1ec1u g\u1eafn li\u1ec1n v\u1edbi m\u1ee5c ti\u00eau kinh doanh, \u0111\u1ed3ng th\u1eddi t\u1ed1i \u01b0u chi ph\u00ed v\u00e0 th\u1eddi gian tri\u1ec3n khai.<\/p>\n<h3 style=\"text-align: justify;\">B\u01b0\u1edbc 1. X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau, n\u0103ng l\u1ef1c c\u1ea7n ph\u00e1t tri\u1ec3n<\/h3>\n<p style=\"text-align: justify;\">B\u01b0\u1edbc \u0111\u1ea7u ti\u00ean l\u00e0 l\u00e0m r\u00f5 m\u1ee5c ti\u00eau \u0111\u00e0o t\u1ea1o: doanh nghi\u1ec7p mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u g\u00ec sau ch\u01b0\u01a1ng tr\u00ecnh, v\u00ed d\u1ee5 nh\u01b0 t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n, c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng giao ti\u1ebfp hay gi\u1ea3m l\u1ed7i trong quy tr\u00ecnh b\u00e1n h\u00e0ng.<\/p>\n<p style=\"text-align: justify;\">Sau \u0111\u00f3, c\u1ea7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i c\u1ee7a \u0111\u1ed9i ng\u0169 \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh kho\u1ea3ng c\u00e1ch (gap) gi\u1eefa th\u1ef1c t\u1ebf v\u00e0 k\u1ef3 v\u1ecdng. Vi\u1ec7c n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua kh\u1ea3o s\u00e1t n\u1ed9i b\u1ed9, \u0111\u00e1nh gi\u00e1 KPI ho\u1eb7c ph\u1ecfng v\u1ea5n tr\u1ef1c ti\u1ebfp nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng v\u00e0 tr\u01b0\u1edfng nh\u00f3m.<\/p>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5: n\u1ebfu nh\u00e2n vi\u00ean n\u1eafm v\u1eefng s\u1ea3n ph\u1ea9m nh\u01b0ng g\u1eb7p kh\u00f3 khi x\u1eed l\u00fd ph\u1ea3n \u0111\u1ed1i c\u1ee7a kh\u00e1ch h\u00e0ng, ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o n\u00ean t\u1eadp trung v\u00e0o k\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c, x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng thay v\u00ec ch\u1ec9 b\u1ed5 sung ki\u1ebfn th\u1ee9c s\u1ea3n ph\u1ea9m.<\/p>\n<p style=\"text-align: justify;\">Vi\u1ec7c x\u00e1c \u0111\u1ecbnh \u0111\u00fang m\u1ee5c ti\u00eau ngay t\u1eeb \u0111\u1ea7u gi\u00fap ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o c\u00f3 \u0111\u1ecbnh h\u01b0\u1edbng r\u00f5 r\u00e0ng, tr\u00e1nh t\u00ecnh tr\u1ea1ng \u201c\u0111\u00e0o t\u1ea1o cho c\u00f3\u201d v\u1eeba t\u1ed1n k\u00e9m v\u1eeba kh\u00f4ng mang l\u1ea1i hi\u1ec7u qu\u1ea3.<\/p>\n<h3 style=\"text-align: justify;\">B\u01b0\u1edbc 2. X\u00e2y d\u1ef1ng b\u1ea3n k\u1ebf ho\u1ea1ch \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/h3>\n<p style=\"text-align: justify;\">M\u1ed9t b\u1ea3n k\u1ebf ho\u1ea1ch \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ea7n th\u1ec3 hi\u1ec7n \u0111\u1ea7y \u0111\u1ee7:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">\u0110\u1ed1i t\u01b0\u1ee3ng h\u1ecdc vi\u00ean: nh\u00e2n vi\u00ean m\u1edbi, nh\u00e2n vi\u00ean k\u1ef3 c\u1ef1u, hay \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng.<\/li>\n<li aria-level=\"1\">N\u1ed9i dung \u0111\u00e0o t\u1ea1o: k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n (ch\u1ed1t \u0111\u01a1n, x\u1eed l\u00fd t\u1eeb ch\u1ed1i, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng), k\u1ef9 n\u0103ng m\u1ec1m (giao ti\u1ebfp, qu\u1ea3n l\u00fd th\u1eddi gian).<\/li>\n<li aria-level=\"1\">Ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e0o t\u1ea1o: k\u1ebft h\u1ee3p gi\u1eefa l\u1edbp h\u1ecdc tr\u1ef1c ti\u1ebfp, mentoring, e-learning \u0111\u1ec3 linh ho\u1ea1t theo l\u1ecbch l\u00e0m vi\u1ec7c.<\/li>\n<li aria-level=\"1\">Ng\u00e2n s\u00e1ch v\u00e0 th\u1eddi l\u01b0\u1ee3ng: c\u1ea7n c\u00e2n \u0111\u1ed1i chi ph\u00ed h\u1ee3p l\u00fd gi\u1eefa \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 v\u00e0 thu\u00ea chuy\u00ean gia b\u00ean ngo\u00e0i.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">B\u01b0\u1edbc 3. Thi\u1ebft k\u1ebf n\u1ed9i dung \u0111\u00e0o t\u1ea1o ph\u00f9 h\u1ee3p<\/h3>\n<p style=\"text-align: justify;\">N\u1ed9i dung \u0111\u00e0o t\u1ea1o ph\u1ea3i \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf d\u1ef1a tr\u00ean nhu c\u1ea7u th\u1ef1c t\u1ebf c\u1ee7a doanh nghi\u1ec7p v\u00e0 \u0111\u1eb7c th\u00f9 s\u1ea3n ph\u1ea9m \u0111\u1ed3ng th\u1eddi k\u1ebft h\u1ee3p gi\u1eefa ki\u1ebfn th\u1ee9c \u2013 k\u1ef9 n\u0103ng \u2013 th\u00e1i \u0111\u1ed9.<\/p>\n<p style=\"text-align: justify;\">C\u00e1c ch\u1ee7 \u0111\u1ec1 n\u00ean c\u00f3 trong ch\u01b0\u01a1ng tr\u00ecnh bao g\u1ed3m:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Ki\u1ebfn th\u1ee9c s\u1ea3n ph\u1ea9m, th\u1ecb tr\u01b0\u1eddng: gi\u00fap nh\u00e2n vi\u00ean hi\u1ec3u r\u00f5 gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i c\u1ee7a s\u1ea3n ph\u1ea9m.<\/li>\n<li aria-level=\"1\">K\u1ef9 n\u0103ng giao ti\u1ebfp, thuy\u1ebft ph\u1ee5c, ch\u1ed1t sale: x\u00e2y d\u1ef1ng n\u0103ng l\u1ef1c x\u1eed l\u00fd ph\u1ea3n \u0111\u1ed1i, t\u1ea1o d\u1ef1ng ni\u1ec1m tin.<\/li>\n<li aria-level=\"1\">K\u1ef9 n\u0103ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n: t\u0103ng t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng quay l\u1ea1i, gi\u1edbi thi\u1ec7u th\u00eam kh\u00e1ch m\u1edbi.<\/li>\n<li aria-level=\"1\">Th\u1ef1c h\u00e0nh m\u00f4 ph\u1ecfng t\u00ecnh hu\u1ed1ng (Role-play): gi\u00fap nh\u00e2n vi\u00ean r\u00e8n luy\u1ec7n ph\u1ea3n x\u1ea1, t\u1ef1 tin \u1ee9ng d\u1ee5ng trong th\u1ef1c t\u1ebf.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">C\u00e1c t\u00e0i li\u1ec7u training nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng n\u00ean \u0111\u01b0\u1ee3c s\u1ed1 h\u00f3a c\u1eadp nh\u1eadt th\u01b0\u1eddng xuy\u00ean \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o th\u00f4ng tin lu\u00f4n m\u1edbi \u0111\u1ed3ng b\u1ed9. Nhi\u1ec1u doanh nghi\u1ec7p hi\u1ec7n s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m e-learning nh\u01b0 L\u1ea1c Vi\u1ec7t Elearning \u0111\u1ec3 t\u1ea1o b\u00e0i gi\u1ea3ng s\u1ed1, l\u01b0u tr\u1eef t\u00e0i li\u1ec7u h\u1ecdc t\u1eadp, gi\u00fap nh\u00e2n vi\u00ean truy c\u1eadp m\u1ecdi l\u00fac, m\u1ecdi n\u01a1i v\u00e0 h\u1ecdc theo t\u1ed1c \u0111\u1ed9 ri\u00eang c\u1ee7a m\u00ecnh.<\/p>\n<h3 style=\"text-align: justify;\">B\u01b0\u1edbc 4. Tri\u1ec3n khai ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o<\/h3>\n<p style=\"text-align: justify;\">Khi tri\u1ec3n khai, doanh nghi\u1ec7p n\u00ean k\u1ebft h\u1ee3p nhi\u1ec1u ph\u01b0\u01a1ng th\u1ee9c \u0111\u00e0o t\u1ea1o linh ho\u1ea1t \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a hi\u1ec7u qu\u1ea3:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">\u0110\u00e0o t\u1ea1o tr\u1ef1c ti\u1ebfp (offline): ph\u00f9 h\u1ee3p v\u1edbi k\u1ef9 n\u0103ng c\u1ea7n th\u1ef1c h\u00e0nh, t\u01b0\u01a1ng t\u00e1c nh\u00f3m.<\/li>\n<li aria-level=\"1\">\u0110\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn (e-learning): gi\u00fap ti\u1ebft ki\u1ec7m chi ph\u00ed, cho ph\u00e9p nh\u00e2n vi\u00ean h\u1ecdc theo l\u1ecbch linh ho\u1ea1t.<\/li>\n<li aria-level=\"1\">Coaching v\u00e0 mentoring: k\u00e8m c\u1eb7p c\u00e1 nh\u00e2n \u0111\u1ec3 c\u1ee7ng c\u1ed1 k\u1ef9 n\u0103ng th\u1ef1c t\u1ebf.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Trong qu\u00e1 tr\u00ecnh tri\u1ec3n khai, c\u1ea7n c\u00f3 h\u1ec7 th\u1ed1ng theo d\u00f5i ti\u1ebfn \u0111\u1ed9 h\u1ecdc t\u1eadp, t\u1ef7 l\u1ec7 ho\u00e0n th\u00e0nh, k\u1ebft qu\u1ea3 ki\u1ec3m tra. V\u1edbi n\u1ec1n t\u1ea3ng nh\u01b0 L\u1ea1c Vi\u1ec7t Elearning, doanh nghi\u1ec7p c\u00f3 th\u1ec3 gi\u00e1m s\u00e1t ti\u1ebfn tr\u00ecnh h\u1ecdc, \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00e0o t\u1ea1o theo KPI,\u00a0 t\u1ef1 \u0111\u1ed9ng c\u1ea5p ch\u1ee9ng ch\u1ec9 cho nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh kh\u00f3a h\u1ecdc.<\/p>\n<h3 style=\"text-align: justify;\">B\u01b0\u1edbc 5. \u0110\u00e1nh gi\u00e1 c\u1ea3i ti\u1ebfn sau \u0111\u00e0o t\u1ea1o<\/h3>\n<p style=\"text-align: justify;\">Hi\u1ec7u qu\u1ea3 c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o kh\u00f4ng d\u1eebng l\u1ea1i \u1edf vi\u1ec7c k\u1ebft th\u00fac kh\u00f3a h\u1ecdc, m\u00e0 ph\u1ea3i \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng th\u00f4ng qua k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c th\u1ef1c t\u1ebf. Doanh nghi\u1ec7p c\u1ea7n \u0111\u00e1nh gi\u00e1 \u1edf nhi\u1ec1u c\u1ea5p \u0111\u1ed9:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">M\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a h\u1ecdc vi\u00ean (kh\u1ea3o s\u00e1t sau \u0111\u00e0o t\u1ea1o).<\/li>\n<li aria-level=\"1\">M\u1ee9c \u0111\u1ed9 c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c c\u00e1 nh\u00e2n (qua ki\u1ec3m tra, ph\u1ecfng v\u1ea5n, KPI c\u00e1 nh\u00e2n).<\/li>\n<li aria-level=\"1\">T\u00e1c \u0111\u1ed9ng \u0111\u1ebfn k\u1ebft qu\u1ea3 kinh doanh (t\u0103ng tr\u01b0\u1edfng doanh s\u1ed1, t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng quay l\u1ea1i).<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Theo Kirkpatrick Model, m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o th\u00e0nh c\u00f4ng ph\u1ea3i th\u1ec3 hi\u1ec7n r\u00f5 s\u1ef1 thay \u0111\u1ed5i h\u00e0nh vi v\u00e0 k\u1ebft qu\u1ea3 kinh doanh c\u1ee5 th\u1ec3. T\u1eeb d\u1eef li\u1ec7u thu th\u1eadp \u0111\u01b0\u1ee3c, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh n\u1ed9i dung, ph\u01b0\u01a1ng ph\u00e1p ho\u1eb7c th\u1eddi l\u01b0\u1ee3ng \u0111\u00e0o t\u1ea1o cho c\u00e1c k\u1ef3 ti\u1ebfp theo nh\u1eb1m \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao h\u01a1n.<\/p>\n<p style=\"text-align: justify;\">M\u1ed9t quy tr\u00ecnh \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a, \u0111o l\u01b0\u1eddng, c\u1ea3i ti\u1ebfn \u0111\u1ecbnh k\u1ef3 kh\u00f4ng ch\u1ec9 gi\u00fap nh\u00e2n vi\u00ean ti\u1ebfn b\u1ed9 m\u00e0 c\u00f2n \u0111\u1ea3m b\u1ea3o doanh nghi\u1ec7p li\u00ean t\u1ee5c ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c c\u1ea1nh tranh. \u0110\u00f3 ch\u00ednh l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t gi\u00fap \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng kh\u00f4ng ch\u1ec9 \u201cb\u00e1n \u0111\u01b0\u1ee3c h\u00e0ng\u201d m\u00e0 c\u00f2n \u201cb\u00e1n \u0111\u01b0\u1ee3c ni\u1ec1m tin\u201d n\u1ec1n t\u1ea3ng cho s\u1ef1 t\u0103ng tr\u01b0\u1edfng b\u1ec1n v\u1eefng c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<h2 style=\"text-align: justify;\">4. N\u1ed9i dung \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p<\/h2>\n<p style=\"text-align: justify;\">M\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 c\u1ea7n \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf to\u00e0n di\u1ec7n v\u1eeba \u0111\u1ea3m b\u1ea3o trang b\u1ecb ki\u1ebfn th\u1ee9c n\u1ec1n t\u1ea3ng v\u1eeba r\u00e8n luy\u1ec7n k\u1ef9 n\u0103ng th\u1ef1c chi\u1ebfn, t\u01b0 duy d\u1ecbch v\u1ee5. M\u1ee5c ti\u00eau kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf vi\u1ec7c gi\u00fap nh\u00e2n vi\u00ean \u201cbi\u1ebft b\u00e1n h\u00e0ng\u201d m\u00e0 l\u00e0 gi\u00fap h\u1ecd \u201cb\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3\u201d mang l\u1ea1i doanh thu v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<h3 style=\"text-align: justify;\">4.1. Ki\u1ebfn th\u1ee9c n\u1ec1n t\u1ea3ng: Hi\u1ec3u r\u00f5 s\u1ea3n ph\u1ea9m, th\u1ecb tr\u01b0\u1eddng, kh\u00e1ch h\u00e0ng<\/h3>\n<p style=\"text-align: justify;\">\u0110\u00e2y l\u00e0 ph\u1ea7n n\u1ec1n t\u1ea3ng gi\u00fap nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u00f3 c\u01a1 s\u1edf v\u1eefng ch\u1eafc \u0111\u1ec3 t\u01b0 v\u1ea5n kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch t\u1ef1 tin. N\u1ed9i dung c\u1ea7n bao g\u1ed3m:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Th\u00f4ng tin chi ti\u1ebft v\u1ec1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5: \u0111\u1eb7c \u0111i\u1ec3m, \u01b0u \u0111i\u1ec3m, h\u1ea1n ch\u1ebf, gi\u00e1 tr\u1ecb kh\u00e1c bi\u1ec7t so v\u1edbi \u0111\u1ed1i th\u1ee7.<\/li>\n<li aria-level=\"1\">Ki\u1ebfn th\u1ee9c th\u1ecb tr\u01b0\u1eddng, \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh: gi\u00fap nh\u00e2n vi\u00ean \u0111\u1ecbnh v\u1ecb s\u1ea3n ph\u1ea9m v\u00e0 \u0111\u01b0a ra l\u1eadp lu\u1eadn b\u00e1n h\u00e0ng thuy\u1ebft ph\u1ee5c.<\/li>\n<li aria-level=\"1\">Ch\u00e2n dung kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau: hi\u1ec3u r\u00f5 h\u00e0nh vi, nhu c\u1ea7u, \u0111\u1ed9ng c\u01a1 mua h\u00e0ng \u0111\u1ec3 giao ti\u1ebfp hi\u1ec7u qu\u1ea3 h\u01a1n.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5: Trong ng\u00e0nh c\u00f4ng ngh\u1ec7, m\u1ed9t nh\u00e2n vi\u00ean hi\u1ec3u r\u00f5 c\u00e1ch s\u1ea3n ph\u1ea9m gi\u00fap kh\u00e1ch h\u00e0ng ti\u1ebft ki\u1ec7m th\u1eddi gian ho\u1eb7c t\u1ed1i \u01b0u quy tr\u00ecnh l\u00e0m vi\u1ec7c s\u1ebd d\u1ec5 d\u00e0ng ch\u1ed1t \u0111\u01a1n h\u01a1n so v\u1edbi ng\u01b0\u1eddi ch\u1ec9 \u0111\u1ecdc thu\u1ed9c t\u00ednh n\u0103ng.<\/p>\n<h3 style=\"text-align: justify;\">4.2. K\u1ef9 n\u0103ng c\u1ed1t l\u00f5i: Giao ti\u1ebfp \u2013 Thuy\u1ebft ph\u1ee5c \u2013 Ch\u1ed1t sale<\/h3>\n<p style=\"text-align: justify;\">K\u1ef9 n\u0103ng ch\u00ednh l\u00e0 \u201cv\u0169 kh\u00ed\u201d quan tr\u1ecdng nh\u1ea5t c\u1ee7a ng\u01b0\u1eddi b\u00e1n h\u00e0ng. N\u1ed9i dung \u0111\u00e0o t\u1ea1o c\u1ea7n bao g\u1ed3m:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">K\u1ef9 n\u0103ng giao ti\u1ebfp, l\u1eafng nghe: nh\u00e2n vi\u00ean c\u1ea7n h\u1ecdc c\u00e1ch \u0111\u1eb7t c\u00e2u h\u1ecfi g\u1ee3i m\u1edf \u0111\u1ec3 kh\u00e1m ph\u00e1 nhu c\u1ea7u th\u1ef1c s\u1ef1 c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<li aria-level=\"1\">K\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c v\u00e0 tr\u00ecnh b\u00e0y l\u1ee3i \u00edch: bi\u1ebfn th\u00f4ng tin s\u1ea3n ph\u1ea9m th\u00e0nh gi\u00e1 tr\u1ecb c\u1ee5 th\u1ec3 cho t\u1eebng nh\u00f3m kh\u00e1ch h\u00e0ng.<\/li>\n<li aria-level=\"1\">K\u1ef9 n\u0103ng x\u1eed l\u00fd t\u1eeb ch\u1ed1i: hi\u1ec3u nguy\u00ean nh\u00e2n \u0111\u1eb1ng sau l\u1eddi t\u1eeb ch\u1ed1i, ph\u1ea3n h\u1ed3i kh\u00e9o l\u00e9o \u0111\u1ec3 gi\u1eef c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng.<\/li>\n<li aria-level=\"1\">K\u1ef9 n\u0103ng ch\u1ed1t sale: nh\u1eadn di\u1ec7n th\u1eddi \u0111i\u1ec3m th\u00edch h\u1ee3p \u0111\u1ec3 \u0111\u1ec1 xu\u1ea5t mua h\u00e0ng m\u00e0 kh\u00f4ng g\u00e2y \u00e1p l\u1ef1c.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">4.3. K\u1ef9 n\u0103ng b\u1ed5 tr\u1ee3: L\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 trong m\u00f4i tr\u01b0\u1eddng hi\u1ec7n \u0111\u1ea1i<\/h3>\n<p style=\"text-align: justify;\">Trong th\u1eddi \u0111\u1ea1i chuy\u1ec3n \u0111\u1ed5i s\u1ed1, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ea7n th\u00e0nh th\u1ea1o c\u00e1c c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 nh\u01b0 CRM (Customer Relationship Management), b\u00e1o c\u00e1o doanh s\u1ed1 t\u1ef1 \u0111\u1ed9ng ho\u1eb7c c\u00e1c n\u1ec1n t\u1ea3ng t\u01b0\u01a1ng t\u00e1c kh\u00e1ch h\u00e0ng.<\/p>\n<p style=\"text-align: justify;\">Ngo\u00e0i ra, k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m, k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd th\u1eddi gian c\u0169ng r\u1ea5t quan tr\u1ecdng, gi\u00fap nh\u00e2n vi\u00ean ph\u1ed1i h\u1ee3p hi\u1ec7u qu\u1ea3 gi\u1eefa marketing, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 h\u1eadu m\u00e3i.<\/p>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5: Nh\u00e2n vi\u00ean bi\u1ebft s\u1eed d\u1ee5ng CRM \u0111\u1ec3 theo d\u00f5i h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 t\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i trung b\u00ecnh th\u00eam 12%, theo HubSpot Sales Trends Report 2024.<\/p>\n<h3 style=\"text-align: justify;\">4.4. T\u01b0 duy d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n<\/h3>\n<p style=\"text-align: justify;\">M\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh th\u00e0nh c\u00f4ng l\u00e2u d\u00e0i c\u1ee7a \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng l\u00e0 t\u01b0 duy d\u1ecbch v\u1ee5, coi kh\u00e1ch h\u00e0ng l\u00e0 trung t\u00e2m, lu\u00f4n h\u01b0\u1edbng \u0111\u1ebfn gi\u00e1 tr\u1ecb l\u00e2u d\u00e0i thay v\u00ec ch\u1ec9 giao d\u1ecbch ng\u1eafn h\u1ea1n.<\/p>\n<p style=\"text-align: justify;\">\u0110\u00e0o t\u1ea1o ph\u1ea7n n\u00e0y gi\u00fap nh\u00e2n vi\u00ean hi\u1ec3u r\u00f5 r\u1eb1ng vi\u1ec7c ch\u0103m s\u00f3c sau b\u00e1n kh\u00f4ng ch\u1ec9 duy tr\u00ec m\u1ed1i quan h\u1ec7 m\u00e0 c\u00f2n t\u1ea1o c\u01a1 h\u1ed9i cho doanh s\u1ed1 t\u00e1i mua v\u00e0 gi\u1edbi thi\u1ec7u kh\u00e1ch h\u00e0ng m\u1edbi.<\/p>\n<h3 style=\"text-align: justify;\">4.5. Th\u1ef1c h\u00e0nh t\u00ecnh hu\u1ed1ng \u2013 m\u00f4 ph\u1ecfng b\u00e1n h\u00e0ng th\u1ef1c t\u1ebf<\/h3>\n<p style=\"text-align: justify;\">L\u00fd thuy\u1ebft ch\u1ec9 th\u1ef1c s\u1ef1 c\u00f3 gi\u00e1 tr\u1ecb khi \u0111\u01b0\u1ee3c chuy\u1ec3n h\u00f3a th\u00e0nh h\u00e0nh \u0111\u1ed9ng. Doanh nghi\u1ec7p n\u00ean t\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i role-play (\u0111\u00f3ng vai t\u00ecnh hu\u1ed1ng), m\u00f4 ph\u1ecfng quy tr\u00ecnh t\u01b0 v\u1ea5n, x\u1eed l\u00fd ph\u1ea3n \u0111\u1ed1i \u0111\u1ec3 nh\u00e2n vi\u00ean r\u00e8n luy\u1ec7n kh\u1ea3 n\u0103ng ph\u1ea3n x\u1ea1.<br \/>\n\u0110\u00e2y l\u00e0 ph\u1ea7n gi\u00fap nh\u00e2n vi\u00ean t\u1ef1 tin, linh ho\u1ea1t chuy\u00ean nghi\u1ec7p trong c\u00e1c cu\u1ed9c g\u1eb7p kh\u00e1ch h\u00e0ng th\u1ef1c t\u1ebf. K\u1ebft h\u1ee3p gi\u1eefa h\u1ecdc v\u00e0 th\u1ef1c h\u00e0nh gi\u00fap ki\u1ebfn th\u1ee9c \u201cth\u1ea5m s\u00e2u\u201d h\u01a1n duy tr\u00ec hi\u1ec7u qu\u1ea3 l\u00e2u d\u00e0i.<\/p>\n<h2 style=\"text-align: justify;\">5. T\u00e0i li\u1ec7u training nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u2013 C\u00e1ch x\u00e2y d\u1ef1ng tri\u1ec3n khai<\/h2>\n<p style=\"text-align: justify;\">M\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o th\u00e0nh c\u00f4ng kh\u00f4ng th\u1ec3 thi\u1ebfu t\u00e0i li\u1ec7u training nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng b\u00e0i b\u1ea3n. T\u00e0i li\u1ec7u \u0111\u00f3ng vai tr\u00f2 nh\u01b0 \u201cb\u1ed9 nh\u1edb t\u1eadp th\u1ec3\u201d c\u1ee7a doanh nghi\u1ec7p \u0111\u1ea3m b\u1ea3o m\u1ecdi nh\u00e2n vi\u00ean \u0111\u1ec1u h\u1ecdc \u0111\u00fang n\u1ed9i dung, theo chu\u1ea9n th\u1ed1ng nh\u1ea5t d\u1ec5 d\u00e0ng c\u1eadp nh\u1eadt khi s\u1ea3n ph\u1ea9m ho\u1eb7c quy tr\u00ecnh thay \u0111\u1ed5i.<\/p>\n<p style=\"text-align: justify;\">Doanh nghi\u1ec7p n\u00ean k\u1ebft h\u1ee3p nhi\u1ec1u h\u00ecnh th\u1ee9c h\u1ecdc li\u1ec7u \u0111\u1ec3 \u0111\u00e1p \u1ee9ng \u0111a d\u1ea1ng phong c\u00e1ch h\u1ecdc c\u1ee7a nh\u00e2n vi\u00ean:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Video h\u01b0\u1edbng d\u1eabn: minh h\u1ecda tr\u1ef1c quan quy tr\u00ecnh b\u00e1n h\u00e0ng ho\u1eb7c k\u1ef9 n\u0103ng giao ti\u1ebfp.<\/li>\n<li aria-level=\"1\">E-book, slide b\u00e0i gi\u1ea3ng, t\u00e0i li\u1ec7u s\u1ea3n ph\u1ea9m: gi\u00fap nh\u00e2n vi\u00ean d\u1ec5 d\u00e0ng tra c\u1ee9u v\u00e0 \u00f4n luy\u1ec7n.<\/li>\n<li aria-level=\"1\">Case study (t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf): cung c\u1ea5p b\u00e0i h\u1ecdc kinh nghi\u1ec7m t\u1eeb c\u00e1c th\u01b0\u01a1ng v\u1ee5 th\u00e0nh c\u00f4ng ho\u1eb7c th\u1ea5t b\u1ea1i.<\/li>\n<li aria-level=\"1\">Quiz ki\u1ec3m tra ki\u1ebfn th\u1ee9c: gi\u00fap ng\u01b0\u1eddi h\u1ecdc t\u1ef1 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 hi\u1ec3u b\u00e0i, c\u1ee7ng c\u1ed1 ghi nh\u1edb.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Doanh nghi\u1ec7p n\u00ean thi\u1ebft l\u1eadp quy tr\u00ecnh qu\u1ea3n l\u00fd t\u00e0i li\u1ec7u th\u1ed1ng nh\u1ea5t:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Ph\u00e2n lo\u1ea1i t\u00e0i li\u1ec7u theo t\u1eebng c\u1ea5p \u0111\u1ed9 (nh\u00e2n vi\u00ean m\u1edbi, nh\u00e2n vi\u00ean ch\u00ednh th\u1ee9c, c\u1ea5p qu\u1ea3n l\u00fd).<\/li>\n<li aria-level=\"1\">\u0110\u1ecbnh k\u1ef3 r\u00e0 so\u00e1t n\u1ed9i dung \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh x\u00e1c, c\u1eadp nh\u1eadt theo s\u1ea3n ph\u1ea9m m\u1edbi ho\u1eb7c thay \u0111\u1ed5i quy tr\u00ecnh b\u00e1n h\u00e0ng.<\/li>\n<li aria-level=\"1\">Giao cho b\u1ed9 ph\u1eadn \u0111\u00e0o t\u1ea1o ho\u1eb7c tr\u01b0\u1edfng nh\u00f3m b\u00e1n h\u00e0ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m ch\u1ec9nh s\u1eeda, th\u1ea9m \u0111\u1ecbnh, ph\u00ea duy\u1ec7t t\u00e0i li\u1ec7u tr\u01b0\u1edbc khi ph\u1ed5 bi\u1ebfn.<\/li>\n<\/ul>\n<h2 style=\"text-align: justify;\">6. Gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 trong \u0111\u00e0o t\u1ea1o b\u00e1n h\u00e0ng: H\u1ec7 th\u1ed1ng E-Learning c\u1ee7a L\u1ea1c Vi\u1ec7t<\/h2>\n<p style=\"text-align: justify;\">Trong b\u1ed1i c\u1ea3nh doanh nghi\u1ec7p ng\u00e0y c\u00e0ng ch\u00fa tr\u1ecdng \u0111\u1ebfn vi\u1ec7c chu\u1ea9n h\u00f3a <a href=\"https:\/\/www.surehcs.com\/dao-tao-nhan-vien\/\">quy tr\u00ecnh \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean<\/a>, c\u00f4ng ngh\u1ec7 \u0111ang \u0111\u00f3ng vai tr\u00f2 trung t\u00e2m trong vi\u1ec7c \u0111\u1ed5i m\u1edbi c\u00e1ch th\u1ee9c h\u1ecdc t\u1eadp v\u00e0 hu\u1ea5n luy\u1ec7n. Vi\u1ec7c \u1ee9ng d\u1ee5ng <a href=\"https:\/\/www.surehcs.com\/he-thong-elearning\/\">h\u1ec7 th\u1ed1ng \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn E-learning<\/a> kh\u00f4ng ch\u1ec9 gi\u00fap doanh nghi\u1ec7p linh ho\u1ea1t h\u01a1n trong c\u00f4ng t\u00e1c \u0111\u00e0o t\u1ea1o m\u00e0 c\u00f2n \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3, t\u00ednh nh\u1ea5t qu\u00e1n, kh\u1ea3 n\u0103ng \u0111o l\u01b0\u1eddng r\u00f5 r\u00e0ng.<\/p>\n<p style=\"text-align: justify;\">M\u1ed9t trong nh\u1eefng gi\u1ea3i ph\u00e1p n\u1ed5i b\u1eadt hi\u1ec7n nay l\u00e0 h\u1ec7 th\u1ed1ng \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn L\u1ea1c Vi\u1ec7t Elearning \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf d\u00e0nh ri\u00eang cho nhu c\u1ea7u \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9, ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c nh\u00e2n vi\u00ean doanh nghi\u1ec7p.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/elearning.lacviet.vn\/?utm_source=surehcs.com&amp;utm_medium=dao-tao\" target=\"_blank\" rel=\"nofollow noopener\">L\u1ea1c Vi\u1ec7t Elearning<\/a> l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi C\u00f4ng ty C\u1ed5 ph\u1ea7n Tin h\u1ecdc L\u1ea1c Vi\u1ec7t, v\u1edbi h\u01a1n 30 n\u0103m kinh nghi\u1ec7m trong l\u0129nh v\u1ef1c gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p. H\u1ec7 th\u1ed1ng \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng theo chu\u1ea9n qu\u1ed1c t\u1ebf SCORM, t\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 c\u00e1c c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 d\u1ea1y h\u1ecdc gi\u00fap doanh nghi\u1ec7p d\u1ec5 d\u00e0ng t\u1ed5 ch\u1ee9c c\u00e1c kh\u00f3a h\u1ecdc, theo d\u00f5i ti\u1ebfn tr\u00ecnh, \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c, c\u1ea5p ch\u1ee9ng ch\u1ec9 cho nh\u00e2n vi\u00ean.<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\"><strong>T\u1ed5 ch\u1ee9c v\u00e0 qu\u1ea3n l\u00fd kh\u00f3a h\u1ecdc linh ho\u1ea1t<\/strong>: Doanh nghi\u1ec7p c\u00f3 th\u1ec3 thi\u1ebft l\u1eadp nhanh ch\u00f3ng c\u00e1c kh\u00f3a h\u1ecdc tr\u1ef1c tuy\u1ebfn, l\u1edbp h\u1ecdc \u1ea3o ho\u1eb7c di\u1ec5n \u0111\u00e0n trao \u0111\u1ed5i n\u1ed9i b\u1ed9. H\u1ec7 th\u1ed1ng cho ph\u00e9p: T\u1ea1o n\u1ed9i dung h\u1ecdc t\u1eadp t\u1eeb nhi\u1ec1u \u0111\u1ecbnh d\u1ea1ng nh\u01b0 video, slide, t\u00e0i li\u1ec7u PDF, quiz ho\u1eb7c b\u00e0i t\u1eadp t\u00ecnh hu\u1ed1ng. Ph\u00e2n quy\u1ec1n h\u1ecdc vi\u00ean, gi\u1ea3ng vi\u00ean, qu\u1ea3n l\u00fd \u0111\u00e0o t\u1ea1o r\u00f5 r\u00e0ng. C\u1ea5p ch\u1ee9ng ch\u1ec9 t\u1ef1 \u0111\u1ed9ng khi ho\u00e0n th\u00e0nh kh\u00f3a h\u1ecdc.<\/li>\n<li aria-level=\"1\"><strong>Theo d\u00f5i ti\u1ebfn tr\u00ecnh \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o theo th\u1eddi gian th\u1ef1c<\/strong>: L\u1ea1c Vi\u1ec7t Elearning cung c\u1ea5p b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n KPI \u0111\u00e0o t\u1ea1o, cho ph\u00e9p nh\u00e0 qu\u1ea3n l\u00fd theo d\u00f5i ti\u1ebfn tr\u00ecnh h\u1ecdc, t\u1ef7 l\u1ec7 ho\u00e0n th\u00e0nh kh\u00f3a h\u1ecdc, k\u1ebft qu\u1ea3 ki\u1ec3m tra c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean. Nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o m\u1ed9t c\u00e1ch minh b\u1ea1ch, \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c b\u00e1n h\u00e0ng v\u00e0 t\u1eeb \u0111\u00f3 \u0111i\u1ec1u ch\u1ec9nh c\u00e1ch \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng ph\u00f9 h\u1ee3p h\u01a1n v\u1edbi th\u1ef1c ti\u1ec5n kinh doanh.<\/li>\n<li aria-level=\"1\"><strong>Kho h\u1ecdc li\u1ec7u t\u1eadp trung d\u1ec5 truy c\u1eadp, d\u1ec5 c\u1eadp nh\u1eadt<\/strong>: \u00a0M\u1ed9t trong nh\u1eefng th\u00e1ch th\u1ee9c l\u1edbn c\u1ee7a doanh nghi\u1ec7p l\u00e0 qu\u1ea3n l\u00fd t\u00e0i li\u1ec7u \u0111\u00e0o t\u1ea1o r\u1eddi r\u1ea1c thi\u1ebfu \u0111\u1ed3ng b\u1ed9. L\u1ea1c Vi\u1ec7t Elearning kh\u1eafc ph\u1ee5c v\u1ea5n \u0111\u1ec1 n\u00e0y b\u1eb1ng th\u01b0 vi\u1ec7n h\u1ecdc li\u1ec7u t\u1eadp trung cho ph\u00e9p doanh nghi\u1ec7p l\u01b0u tr\u1eef, chia s\u1ebb v\u00e0 c\u1eadp nh\u1eadt t\u00e0i li\u1ec7u nhanh ch\u00f3ng. Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 truy c\u1eadp m\u1ecdi l\u00fac, m\u1ecdi n\u01a1i, h\u1ecdc l\u1ea1i n\u1ed9i dung quan tr\u1ecdng b\u1ea5t k\u1ef3 khi n\u00e0o c\u1ea7n \u2013 \u0111i\u1ec1u m\u00e0 c\u00e1c bu\u1ed5i \u0111\u00e0o t\u1ea1o tr\u1ef1c ti\u1ebfp kh\u00f4ng th\u1ec3 \u0111\u00e1p \u1ee9ng.<\/li>\n<li aria-level=\"1\"><strong>\u0110\u00e0o t\u1ea1o linh ho\u1ea1t, ti\u1ebft ki\u1ec7m chi ph\u00ed\/th\u1eddi gian<\/strong>: So v\u1edbi m\u00f4 h\u00ecnh \u0111\u00e0o t\u1ea1o truy\u1ec1n th\u1ed1ng (t\u1eadp trung t\u1ea1i l\u1edbp, m\u1eddi gi\u1ea3ng vi\u00ean, thu\u00ea \u0111\u1ecba \u0111i\u1ec3m), m\u00f4 h\u00ecnh h\u1ecdc tr\u1ef1c tuy\u1ebfn c\u1ee7a L\u1ea1c Vi\u1ec7t gi\u00fap doanh nghi\u1ec7p gi\u1ea3m \u0111\u1ebfn 40% chi ph\u00ed \u0111\u00e0o t\u1ea1o v\u00e0 r\u00fat ng\u1eafn 50% th\u1eddi gian tri\u1ec3n khai. \u0110i\u1ec1u n\u00e0y \u0111\u1eb7c bi\u1ec7t c\u00f3 gi\u00e1 tr\u1ecb \u0111\u1ed1i v\u1edbi \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng ph\u1ea3i di chuy\u1ec3n th\u01b0\u1eddng xuy\u00ean ho\u1eb7c l\u00e0m vi\u1ec7c theo ca gi\u00fap h\u1ecd v\u1eabn c\u00f3 th\u1ec3 tham gia \u0111\u00e0o t\u1ea1o m\u00e0 kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u su\u1ea5t kinh doanh.<\/li>\n<li aria-level=\"1\"><strong>Ph\u00e2n t\u00edch d\u1eef li\u1ec7u b\u00e1o c\u00e1o th\u00f4ng minh<\/strong>: H\u1ec7 th\u1ed1ng t\u00edch h\u1ee3p t\u00ednh n\u0103ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u h\u1ecdc t\u1eadp, cho ph\u00e9p nh\u00e0 qu\u1ea3n l\u00fd n\u1eafm b\u1eaft xu h\u01b0\u1edbng, m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c, k\u1ebft qu\u1ea3 h\u1ecdc t\u1eadp c\u1ee7a t\u1eebng nh\u00f3m nh\u00e2n vi\u00ean. C\u00e1c b\u00e1o c\u00e1o c\u00f3 th\u1ec3 xu\u1ea5t t\u1ef1 \u0111\u1ed9ng \u0111\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o ho\u1eb7c l\u00e0m c\u01a1 s\u1edf cho x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng ti\u1ebfp theo.<\/li>\n<\/ul>\n<p style=\"text-align: center;\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"25520\" class=\"elementor elementor-25520\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-031ad51 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"031ad51\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-709bcb6\" data-id=\"709bcb6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94ab82d elementor-widget elementor-widget-text-editor\" data-id=\"94ab82d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong style=\"color: #cf2e2e; font-size: 130%; text-align: center;\">L\u1ea0C VI\u1ec6T E-LEARNING &#8211; GI\u1ea2I PH\u00c1P \u0110\u00c0O T\u1ea0O NH\u00c2N S\u1ef0 N\u1ed8I B\u1ed8 DOANH NGHI\u1ec6P \u0110O L\u01af\u1edcNG HI\u1ec6U QU\u1ea2<\/strong><\/p><p style=\"text-align: justify;\"><strong><a id=\"tuvan\"><\/a>L\u1ea1c Vi\u1ec7t E-learning<\/strong> l\u00e0 l\u1ef1a ch\u1ecdn tin c\u1eady c\u1ee7a nhi\u1ec1u t\u1eadp \u0111o\u00e0n l\u1edbn nh\u01b0 FrieslandCampina, PV GAS, Shinhan Bank\u2026 v\u1edbi h\u01a1n 100.000 ng\u01b0\u1eddi d\u00f9ng tr\u00ean to\u00e0n h\u1ec7 th\u1ed1ng.<\/p><p style=\"text-align: justify;\" data-start=\"393\" data-end=\"691\">L\u1ea1c Vi\u1ec7t E-Learning kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn, m\u00e0 l\u00e0 n\u1ec1n t\u1ea3ng gi\u00fap doanh nghi\u1ec7p x\u00e2y d\u1ef1ng n\u0103ng l\u1ef1c con ng\u01b0\u1eddi m\u1ed9t c\u00e1ch b\u1ec1n v\u1eefng. Gi\u1ea3i ph\u00e1p \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 gi\u1ea3i quy\u1ebft tr\u1ecdn v\u1eb9n b\u00e0i to\u00e1n: <strong><em data-start=\"602\" data-end=\"655\">\u0111\u00e0o t\u1ea1o \u2013 \u0111o l\u01b0\u1eddng \u2013 ph\u00e1t tri\u1ec3n \u2013 gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i<\/em><\/strong> trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i.<\/p><ul><li style=\"text-align: justify;\" data-start=\"693\" data-end=\"1054\">\u0110i\u1ec3m kh\u00e1c bi\u1ec7t c\u1ee7a L\u1ea1c Vi\u1ec7t E-Learning n\u1eb1m \u1edf kh\u1ea3 n\u0103ng k\u1ebft h\u1ee3p linh ho\u1ea1t gi\u1eefa c\u00f4ng ngh\u1ec7, tr\u1ea3i nghi\u1ec7m h\u1ecdc t\u1eadp v\u00e0 qu\u1ea3n tr\u1ecb \u0111\u00e0o t\u1ea1o. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 tri\u1ec3n khai theo m\u00f4 h\u00ecnh SaaS ho\u1eb7c on-premise, d\u1ec5 d\u00e0ng t\u00edch h\u1ee3p v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng hi\u1ec7n c\u00f3<\/li><li style=\"text-align: justify;\" data-start=\"693\" data-end=\"1054\">Tu\u00e2n th\u1ee7 c\u00e1c chu\u1ea9n qu\u1ed1c t\u1ebf nh\u01b0 SCORM, OpenBadges, \u0111\u1ea3m b\u1ea3o t\u00ednh chu\u1ea9n h\u00f3a v\u00e0 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng l\u00e2u d\u00e0i.<\/li><li style=\"text-align: justify;\" data-start=\"1056\" data-end=\"1471\">Kh\u00f4ng d\u1eebng \u1edf vi\u1ec7c \u201c\u0111\u01b0a t\u00e0i li\u1ec7u l\u00ean h\u1ec7 th\u1ed1ng\u201d, L\u1ea1c Vi\u1ec7t E-Learning t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng h\u1ecdc t\u1eadp \u0111a ph\u01b0\u01a1ng th\u1ee9c: l\u1edbp h\u1ecdc online, h\u1ecdc li\u1ec7u \u0111a ph\u01b0\u01a1ng ti\u1ec7n, di\u1ec5n \u0111\u00e0n \u2013 wiki trao \u0111\u1ed5i ki\u1ebfn th\u1ee9c, thi \u2013 \u0111\u00e1nh gi\u00e1 \u2013 c\u1ea5p ch\u1ee9ng ch\u1ec9 t\u1ef1 \u0111\u1ed9ng.<\/li><li style=\"text-align: justify;\" data-start=\"1056\" data-end=\"1471\">To\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh h\u1ecdc t\u1eadp c\u1ee7a nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c theo d\u00f5i, ph\u00e2n t\u00edch b\u00e1o c\u00e1o theo th\u1eddi gian th\u1ef1c, gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 ch\u00ednh x\u00e1c hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o v\u00e0 m\u1ee9c \u0111\u1ed9 ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c.<\/li><li style=\"text-align: justify;\" data-start=\"1473\" data-end=\"1762\">Giao di\u1ec7n hi\u1ec7n \u0111\u1ea1i, b\u1ea3o m\u1eadt cao, t\u1ef1 \u0111\u1ed9ng h\u00f3a s\u00e2u, kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u00e0o t\u1ea1o gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u chi ph\u00ed \u0111\u00e0o t\u1ea1o, n\u00e2ng cao n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c, gia t\u0103ng s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean.<\/li><\/ul><p style=\"text-align: center;\"><a href=\"https:\/\/elearning.lacviet.vn\/?utm_source=surehcs.com&amp;utm_medium=topic-\u0111ao-tao\" target=\"_blank\" rel=\"nofollow noopener\"><strong><em>XEM CHI TI\u1ebeT T\u00cdNH N\u0102NG QU\u1ea2N L\u00dd \u0110\u00c0O T\u1ea0O L\u1ea0C VI\u1ec6T E-LEARNING T\u1ea0I \u0110\u00c2Y<\/em><\/strong><\/a><\/p><div style=\"text-align: justify;\"><p data-start=\"146\" data-end=\"586\"><em><strong data-start=\"146\" data-end=\"219\">S\u1eb5n s\u00e0ng n\u00e2ng t\u1ea7m hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 trong doanh nghi\u1ec7p c\u1ee7a b\u1ea1n? <img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f449.svg\" alt=\"\ud83d\udc49\" \/> Li\u00ean h\u1ec7 L\u1ea1c Vi\u1ec7t ngay h\u00f4m nay \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n m\u00f4 h\u00ecnh tri\u1ec3n khai E-Learning ph\u00f9 h\u1ee3p v\u1edbi quy m\u00f4, ng\u00e0nh ngh\u1ec1 v\u00e0 m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p.<\/strong><\/em><\/p><p data-start=\"146\" data-end=\"586\">V\u1edbi phi\u00ean b\u1ea3n Cloud, L\u1ea1c Vi\u1ec7t E-learning c\u00f3 th\u1ec3 <strong>tri\u1ec3n khai nhanh trong 7 ng\u00e0y<\/strong>, kh\u00f4ng c\u1ea7n \u0111\u1ea7u t\u01b0 h\u1ea1 t\u1ea7ng, b\u1ea3o m\u1eadt cao v\u00e0 s\u1eb5n s\u00e0ng m\u1edf r\u1ed9ng cho h\u00e0ng ch\u1ee5c ngh\u00ecn ng\u01b0\u1eddi d\u00f9ng.<\/p><blockquote><p style=\"text-align: center;\"><span style=\"color: #cf2e2e;\"><strong>\u0110\u0102NG K\u00dd NH\u1eacN DEMO NGAY<\/strong><\/span><\/p><p style=\"text-align: center;\"><div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_20_container\" data-token=\"93fc3c83f4f6ea9bd78bda054adbf201\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form \" id=\"form_tu-van-lv-elearning\" data-token=\"93fc3c83f4f6ea9bd78bda054adbf201\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">T\u01b0 v\u1ea5n LV E-learning<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"20\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_20\" id=\"frm_hide_fields_20\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"tu-van-lv-elearning\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_20\" name=\"frm_submit_entry_20\" value=\"5ae409a6cc\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/posts\/25250\" \/><div id=\"frm_field_136_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_en46r32\" id=\"field_en46r32_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_en46r32\" name=\"item_meta[136]\" value=\"\"  placeholder=\"H\u1ecd v\u00e0 t\u00ean *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_137_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6\">\r\n    <label for=\"field_dzlrg32\" id=\"field_dzlrg32_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"tel\" id=\"field_dzlrg32\" name=\"item_meta[137]\" value=\"\"  placeholder=\"S\u1ed1 \u0111i\u1ec7n tho\u1ea1i *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\" pattern=\"((\\+\\d{1,3}(-|.| )?\\(?\\d\\)?(-| |.)?\\d{1,5})|(\\(?\\d{2,6}\\)?))(-|.| )?(\\d{3,4})(-|.| )?(\\d{4})(( x| ext)\\d{1,5}){0,1}$\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_138_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_2lsx032\" id=\"field_2lsx032_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_2lsx032\" name=\"item_meta[138]\" value=\"\"  placeholder=\"Email *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_139_container\" class=\"frm_form_field form-field  frm_top_container frm6\">\r\n    <label for=\"field_zza1f32\" id=\"field_zza1f32_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[139]\" id=\"field_zza1f32\"  placeholder=\"Ch\u1ee9c v\u1ee5\" data-invmsg=\"This field is invalid\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Ch\u1ee9c v\u1ee5<\/option><option  value=\"Founder\">Founder<\/option><option  value=\"Ch\u1ee7 t\u1ecbch\">Ch\u1ee7 t\u1ecbch<\/option><option  value=\"CEO\">CEO<\/option><option  value=\"CHRO\">CHRO<\/option><option  value=\"Tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1\">Tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1<\/option><option  value=\"Chuy\u00ean vi\u00ean nh\u00e2n s\u1ef1\">Chuy\u00ean vi\u00ean nh\u00e2n s\u1ef1<\/option><option  value=\"Nh\u00e2n vi\u00ean\">Nh\u00e2n vi\u00ean<\/option><option  value=\"Kh\u00e1c\">Kh\u00e1c<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_140_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_k06ee5\" id=\"field_k06ee5_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[140]\" id=\"field_k06ee5\"  placeholder=\"Nhu c\u1ea7u t\u01b0 v\u1ea5n *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Nhu c\u1ea7u t\u01b0 v\u1ea5n *<\/option><option  value=\"Thu\u00ea ph\u1ea7n m\u1ec1m\">Thu\u00ea ph\u1ea7n m\u1ec1m<\/option><option  value=\"Tri\u1ec3n khai theo y\u00eau c\u1ea7u\">Tri\u1ec3n khai theo y\u00eau c\u1ea7u<\/option><option  value=\"Tr\u1ea3i nghi\u1ec7m\/demo\">Tr\u1ea3i nghi\u1ec7m\/demo<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_141_container\" class=\"frm_form_field form-field  frm_top_container frm6\">\r\n    <label for=\"field_ahom94\" id=\"field_ahom94_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_ahom94\" name=\"item_meta[141]\" value=\"\"  placeholder=\"T\u00ean doanh nghi\u1ec7p\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_142_container\" class=\"frm_form_field form-field  frm_none_container frm12 frm_first\">\r\n\t<label for=\"g-recaptcha-response\" id=\"field_ojp105_label\" class=\"frm_primary_label\">Captcha\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<div  id=\"field_ojp105\" class=\"g-recaptcha\" data-sitekey=\"6LexPF8bAAAAABVTCNDuOGGhiBWMaQijt5r_RX_G\" data-size=\"normal\" data-theme=\"light\"><\/div>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_143_container\" class=\"frm_form_field  frm12 frm_first frm_html_container form-field\"><span style=\"font-size: 13px; color: #333;\"><em>B\u1eb1ng c\u00e1ch nh\u1ea5n v\u00e0o n\u00fat <strong>G\u1eedi y\u00eau c\u1ea7u<\/strong>, b\u1ea1n \u0111\u00e3 \u0111\u1ed3ng \u00fd v\u1edbi <a href=\"https:\/\/www.surehcs.com\/chinh-sach-bao-ve-du-lieu-ca-nhan\/\">Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt th\u00f4ng tin<\/a> c\u1ee7a L\u1ea1c Vi\u1ec7t SureHCS.<\/em><\/span><\/div>\n<div id=\"frm_field_144_container\" class=\"frm_form_field form-field \">\r\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit\" type=\"submit\"  >G\u1eedi y\u00eau c\u1ea7u<\/button>\r\n\r\n\r\n<\/div>\r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_145_container\">\n\t\t\t<label for=\"field_135qz\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_135qz\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[145]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"Yo6xeb\/G8f0MzzIW40smwxCVMnikXUEk\/GnrIDDKTYU=\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n<\/p><\/blockquote><p style=\"text-align: left;\"><b>TH\u00d4NG TIN LI\u00caN H\u1ec6:<\/b><\/p><ul><li style=\"text-align: left;\">Hotline: <a href=\"tel:0901555063\">0901 555 063<\/a><\/li><li style=\"text-align: left;\">Email: <a href=\"mailto:surehcs@lacviet.com.vn\">surehcs@lacviet.com.vn<\/a> | Website: <a href=\"https:\/\/www.surehcs.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.surehcs.com\/<\/a><\/li><li style=\"text-align: left;\">\u0110\u1ecba ch\u1ec9 v\u0103n ph\u00f2ng: <a href=\"https:\/\/maps.app.goo.gl\/Jqy5fZgaAnFMbJdB7\" target=\"_blank\" rel=\"nofollow noopener\">23 Nguy\u1ec5n Th\u1ecb Hu\u1ef3nh, Ph\u01b0\u1eddng Ph\u00fa Nhu\u1eadn, TP.HCM<\/a><\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/p>\n<p style=\"text-align: justify;\">L\u1ea1c Vi\u1ec7t Elearning kh\u00f4ng ch\u1ec9 l\u00e0 <a href=\"https:\/\/www.surehcs.com\/phan-mem-quan-ly-dao-tao\/\">ph\u1ea7n m\u1ec1m \u0111\u00e0o t\u1ea1o<\/a> m\u00e0 l\u00e0 m\u1ed9t h\u1ec7 sinh th\u00e1i h\u1ecdc t\u1eadp to\u00e0n di\u1ec7n, bao g\u1ed3m:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">\u1ee8ng d\u1ee5ng web, mobile h\u1ecdc m\u1ecdi l\u00fac m\u1ecdi n\u01a1i.<\/li>\n<li aria-level=\"1\">M\u1ea1ng x\u00e3 h\u1ed9i n\u1ed9i b\u1ed9 gi\u00fap nh\u00e2n vi\u00ean th\u1ea3o lu\u1eadn, chia s\u1ebb kinh nghi\u1ec7m b\u00e1n h\u00e0ng.<\/li>\n<li aria-level=\"1\">C\u00f4ng c\u1ee5 nh\u1eafc l\u1ecbch t\u1ef1 \u0111\u1ed9ng, ph\u00e2n t\u00edch ti\u1ebfn tr\u00ecnh h\u1ecdc gi\u00fap nh\u00e2n vi\u00ean duy tr\u00ec th\u00f3i quen h\u1ecdc t\u1eadp.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Trong b\u1ed1i c\u1ea3nh doanh nghi\u1ec7p c\u1ea7n v\u1eeba t\u0103ng tr\u01b0\u1edfng doanh thu v\u1eeba t\u1ed1i \u01b0u chi ph\u00ed, \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn l\u00e0 b\u01b0\u1edbc \u0111i chi\u1ebfn l\u01b0\u1ee3c. L\u1ea1c Vi\u1ec7t Elearning gi\u00fap doanh nghi\u1ec7p bi\u1ebfn vi\u1ec7c \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng t\u1eeb nhi\u1ec7m v\u1ee5 t\u1ed1n k\u00e9m th\u00e0nh l\u1ee3i th\u1ebf c\u1ea1nh tranh th\u1ef1c s\u1ef1, n\u01a1i m\u1ed7i nh\u00e2n vi\u00ean \u0111\u1ec1u c\u00f3 th\u1ec3 h\u1ecdc, \u00e1p d\u1ee5ng ti\u1ebfn b\u1ed9 ngay trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t ho\u1ea1t \u0111\u1ed9ng h\u1ed7 tr\u1ee3 m\u00e0 \u0111\u00e3 tr\u1edf th\u00e0nh chi\u1ebfn l\u01b0\u1ee3c tr\u1ecdng t\u00e2m gi\u00fap doanh nghi\u1ec7p gia t\u0103ng doanh thu, gi\u1eef v\u1eefng l\u1ee3i th\u1ebf tr\u00ean th\u1ecb tr\u01b0\u1eddng. M\u1ed9t \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c hu\u1ea5n luy\u1ec7n b\u00e0i b\u1ea3n s\u1ebd hi\u1ec3u s\u00e2u v\u1ec1 s\u1ea3n ph\u1ea9m, th\u1ea5u hi\u1ec3u kh\u00e1ch [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":25252,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[670],"tags":[731],"class_list":["post-25250","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dao-tao","tag-dao-tao-ban-hang"],"_links":{"self":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts\/25250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/comments?post=25250"}],"version-history":[{"count":3,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts\/25250\/revisions"}],"predecessor-version":[{"id":25543,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts\/25250\/revisions\/25543"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/media\/25252"}],"wp:attachment":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/media?parent=25250"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/categories?post=25250"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/tags?post=25250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}