{"id":25254,"date":"2025-10-10T14:30:43","date_gmt":"2025-10-10T07:30:43","guid":{"rendered":"https:\/\/www.surehcs.com\/?p=25254"},"modified":"2026-01-21T17:17:05","modified_gmt":"2026-01-21T10:17:05","slug":"file-mau-bang-kpi-cho-nhan-vien","status":"publish","type":"post","link":"https:\/\/www.surehcs.com\/en\/file-mau-bang-kpi-cho-nhan-vien\/","title":{"rendered":"File m\u1eabu b\u1ea3ng KPI cho nh\u00e2n vi\u00ean theo t\u1eebng b\u1ed9 ph\u1eadn [T\u1ea3i mi\u1ec5n ph\u00ed]"},"content":{"rendered":"<p style=\"text-align: justify;\">B\u1ea3ng KPI cho nh\u00e2n vi\u00ean l\u00e0 c\u00f4ng c\u1ee5 qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t gi\u00fap doanh nghi\u1ec7p \u0111o l\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c c\u1ee7a t\u1eebng v\u1ecb tr\u00ed d\u1ef1a tr\u00ean c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u1ecbnh l\u01b0\u1ee3ng c\u1ee5 th\u1ec3.<\/p>\n<p style=\"text-align: justify;\">B\u00e0i vi\u1ebft n\u00e0y <a href=\"https:\/\/www.surehcs.com\/\">L\u1ea1c Vi\u1ec7t SureHCS<\/a> s\u1ebd cung c\u1ea5p h\u01b0\u1edbng d\u1eabn chi ti\u1ebft v\u1ec1 c\u00e1ch x\u00e2y d\u1ef1ng b\u1ea3ng KPI ph\u00f9 h\u1ee3p cho t\u1eebng b\u1ed9 ph\u1eadn, k\u00e8m theo c\u00e1c m\u1eabu KPI th\u1ef1c t\u1ebf (Sales, k\u1ef9 thu\u1eadt, kho, h\u00e0nh ch\u00ednh, s\u1ea3n xu\u1ea5t) gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u hi\u1ec7u qu\u1ea3 \u0111\u00e1nh gi\u00e1 nh\u00e2n s\u1ef1 v\u00e0 n\u00e2ng cao n\u0103ng su\u1ea5t lao \u0111\u1ed9ng.<\/p>\n<h2 style=\"text-align: justify;\">1. B\u1ea3ng KPI cho nh\u00e2n vi\u00ean l\u00e0 g\u00ec? Vai tr\u00f2 trong qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t doanh nghi\u1ec7p<\/h2>\n<h3 style=\"text-align: justify;\">1.1. \u0110\u1ecbnh ngh\u0129a KPI v\u00e0 b\u1ea3ng KPI nh\u00e2n vi\u00ean<\/h3>\n<blockquote>\n<p style=\"text-align: justify;\">KPI (Key Performance Indicator) l\u00e0 ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t then ch\u1ed1t, gi\u00fap doanh nghi\u1ec7p \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c c\u1ee7a c\u00e1 nh\u00e2n, nh\u00f3m ho\u1eb7c ph\u00f2ng ban so v\u1edbi m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra. Khi \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p tr\u00ecnh b\u00e0y trong m\u1ed9t b\u1ea3ng KPI cho nh\u00e2n vi\u00ean, c\u00e1c ch\u1ec9 s\u1ed1 n\u00e0y th\u1ec3 hi\u1ec7n r\u00f5 r\u00e0ng m\u1ee5c ti\u00eau, tr\u1ecdng s\u1ed1, k\u1ebft qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u1ee7a t\u1eebng nh\u00e2n s\u1ef1.<\/p>\n<\/blockquote>\n<p style=\"text-align: justify;\">Kh\u00e1c v\u1edbi b\u00e1o c\u00e1o c\u00f4ng vi\u1ec7c th\u00f4ng th\u01b0\u1eddng, b\u1ea3ng KPI t\u1eadp trung v\u00e0o nh\u1eefng k\u1ebft qu\u1ea3 c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, ch\u1eb3ng h\u1ea1n nh\u01b0 doanh s\u1ed1, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng ph\u1ee5c v\u1ee5, t\u1ef7 l\u1ec7 l\u1ed7i s\u1ea3n ph\u1ea9m ho\u1eb7c m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng. Ch\u00ednh y\u1ebfu t\u1ed1 \u201c\u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c\u201d gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean m\u1ed9t c\u00e1ch kh\u00e1ch quan, tr\u00e1nh c\u1ea3m t\u00ednh.<\/p>\n<p style=\"text-align: justify;\">Ngo\u00e0i ra, c\u1ea7n ph\u00e2n bi\u1ec7t gi\u1eefa KPI c\u00e1 nh\u00e2n v\u00e0 KPI ph\u00f2ng ban:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">KPI c\u00e1 nh\u00e2n ph\u1ea3n \u00e1nh hi\u1ec7u su\u1ea5t c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean theo vai tr\u00f2 c\u1ee5 th\u1ec3. V\u00ed d\u1ee5: nh\u00e2n vi\u00ean kinh doanh c\u00f3 KPI v\u1ec1 doanh thu, t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n; nh\u00e2n vi\u00ean k\u1ef9 thu\u1eadt c\u00f3 KPI v\u1ec1 th\u1eddi gian x\u1eed l\u00fd, ch\u1ea5t l\u01b0\u1ee3ng s\u1eeda ch\u1eefa.<\/li>\n<li aria-level=\"1\">KPI ph\u00f2ng ban t\u1ed5ng h\u1ee3p k\u1ebft qu\u1ea3 c\u1ee7a nh\u00f3m ho\u1eb7c b\u1ed9 ph\u1eadn gi\u00fap ban l\u00e3nh \u0111\u1ea1o theo d\u00f5i ti\u1ebfn \u0111\u1ed9 \u0111\u1ea1t m\u1ee5c ti\u00eau chung.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">M\u1ed9t b\u1ea3ng KPI \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf b\u00e0i b\u1ea3n \u0111\u00f3ng vai tr\u00f2 nh\u01b0 \u201cb\u1ea3n \u0111\u1ed3 \u0111\u1ecbnh h\u01b0\u1edbng hi\u1ec7u su\u1ea5t\u201d, gi\u00fap nh\u00e2n vi\u00ean hi\u1ec3u r\u00f5 h\u1ecd c\u1ea7n \u0111\u1ea1t \u0111i\u1ec1u g\u00ec, l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u00f3ng g\u00f3p cho m\u1ee5c ti\u00eau chung c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n<h3 style=\"text-align: justify;\">1.2. L\u1ee3i \u00edch khi \u00e1p d\u1ee5ng b\u1ea3ng KPI nh\u00e2n vi\u00ean trong doanh nghi\u1ec7p<\/h3>\n<p style=\"text-align: justify;\">Vi\u1ec7c tri\u1ec3n khai b\u1ea3ng KPI nh\u00e2n vi\u00ean kh\u00f4ng ch\u1ec9 l\u00e0 c\u00f4ng c\u1ee5 \u0111o l\u01b0\u1eddng m\u00e0 c\u00f2n l\u00e0 gi\u1ea3i ph\u00e1p chi\u1ebfn l\u01b0\u1ee3c gi\u00fap doanh nghi\u1ec7p n\u00e2ng cao hi\u1ec7u su\u1ea5t t\u1ed5ng th\u1ec3. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng l\u1ee3i \u00edch ti\u00eau bi\u1ec3u:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">\u0110\u1ea3m b\u1ea3o t\u00ednh minh b\u1ea1ch c\u00f4ng b\u1eb1ng trong \u0111\u00e1nh gi\u00e1: M\u1ecdi nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 d\u1ef1a tr\u00ean c\u00f9ng m\u1ed9t h\u1ec7 ti\u00eau ch\u00ed, h\u1ea1n ch\u1ebf t\u1ed1i \u0111a s\u1ef1 thi\u00ean v\u1ecb. V\u00ed d\u1ee5, b\u1ea3ng KPI c\u00f3 th\u1ec3 th\u1ec3 hi\u1ec7n r\u00f5 60% \u0111i\u1ec3m \u0111\u00e1nh gi\u00e1 d\u1ef1a tr\u00ean doanh s\u1ed1, 20% d\u1ef1a tr\u00ean t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng v\u00e0 20% d\u1ef1a tr\u00ean quy tr\u00ecnh l\u00e0m vi\u1ec7c.<\/li>\n<li aria-level=\"1\">T\u0103ng \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c, tinh th\u1ea7n ch\u1ee7 \u0111\u1ed9ng: Khi bi\u1ebft r\u00f5 m\u1ee5c ti\u00eau, ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1, nh\u00e2n vi\u00ean c\u00f3 xu h\u01b0\u1edbng ch\u1ee7 \u0111\u1ed9ng h\u01a1n trong c\u00f4ng vi\u1ec7c.<\/li>\n<li aria-level=\"1\">Li\u00ean k\u1ebft m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n v\u1edbi m\u1ee5c ti\u00eau t\u1ed5 ch\u1ee9c: B\u1ea3ng KPI gi\u00fap chuy\u1ec3n h\u00f3a chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p th\u00e0nh h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3 \u1edf t\u1eebng v\u1ecb tr\u00ed. V\u00ed d\u1ee5, m\u1ee5c ti\u00eau \u201ct\u0103ng 20% doanh thu qu\u00fd IV\u201d s\u1ebd \u0111\u01b0\u1ee3c chia nh\u1ecf th\u00e0nh KPI c\u1ee5 th\u1ec3 cho ph\u00f2ng kinh doanh, marketing, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/li>\n<li aria-level=\"1\">C\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t hi\u1ec7u qu\u1ea3 qu\u1ea3n l\u00fd: Theo b\u00e1o c\u00e1o c\u1ee7a McKinsey (2022), doanh nghi\u1ec7p c\u00f3 h\u1ec7 th\u1ed1ng \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t r\u00f5 r\u00e0ng c\u00f3 th\u1ec3 t\u0103ng 15\u201325% n\u0103ng su\u1ea5t nh\u00e2n vi\u00ean nh\u1edd vi\u1ec7c theo d\u00f5i v\u00e0 ph\u1ea3n h\u1ed3i k\u1ecbp th\u1eddi.<\/li>\n<li aria-level=\"1\">C\u01a1 s\u1edf cho ch\u00ednh s\u00e1ch l\u01b0\u01a1ng th\u01b0\u1edfng, \u0111\u00e0o t\u1ea1o ph\u00e1t tri\u1ec3n: K\u1ebft qu\u1ea3 KPI l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ec3 doanh nghi\u1ec7p thi\u1ebft k\u1ebf ch\u00ednh s\u00e1ch th\u01b0\u1edfng ph\u1ea1t c\u00f4ng b\u1eb1ng, \u0111\u1ed3ng th\u1eddi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u \u0111\u00e0o t\u1ea1o ph\u00e1t tri\u1ec3n nh\u00e2n s\u1ef1 ph\u00f9 h\u1ee3p.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">T\u00f3m l\u1ea1i, b\u1ea3ng KPI cho nh\u00e2n vi\u00ean kh\u00f4ng ch\u1ec9 l\u00e0 \u201cb\u1ea3ng \u0111i\u1ec3m hi\u1ec7u su\u1ea5t\u201d m\u00e0 c\u00f2n l\u00e0 c\u00f4ng c\u1ee5 chi\u1ebfn l\u01b0\u1ee3c gi\u00fap doanh nghi\u1ec7p t\u1ea1o v\u0103n h\u00f3a l\u00e0m vi\u1ec7c h\u01b0\u1edbng m\u1ee5c ti\u00eau, n\u00e2ng cao hi\u1ec7u qu\u1ea3 qu\u1ea3n tr\u1ecb v\u00e0 gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 tham kh\u1ea3o file KPI m\u1eabu \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng s\u1eb5n theo t\u1eebng v\u1ecb tr\u00ed \u0111\u1ec3 ti\u1ebft ki\u1ec7m th\u1eddi gian tri\u1ec3n khai \u0111\u1ea3m b\u1ea3o t\u00ednh chu\u1ea9n h\u00f3a ngay t\u1eeb \u0111\u1ea7u.<\/p>\n<h2 style=\"text-align: justify;\">2. C\u1ea5u tr\u00fac c\u1ee7a m\u1ed9t b\u1ea3ng KPI nh\u00e2n vi\u00ean ti\u00eau chu\u1ea9n<\/h2>\n<h3 style=\"text-align: justify;\">2.1. C\u00e1c th\u00e0nh ph\u1ea7n ch\u00ednh c\u1ee7a b\u1ea3ng KPI<\/h3>\n<p style=\"text-align: justify;\">M\u1ed9t b\u1ea3ng KPI cho nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c xem l\u00e0 c\u00f4ng c\u1ee5 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t hi\u1ec7u qu\u1ea3 nh\u1ea5t khi \u0111\u1ea3m b\u1ea3o \u0111\u1ea7y \u0111\u1ee7 c\u00e1c th\u00e0nh ph\u1ea7n c\u1ea5u tr\u00fac c\u01a1 b\u1ea3n sau:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">M\u1ee5c ti\u00eau c\u00f4ng vi\u1ec7c (Objective): \u0110\u00e2y l\u00e0 ph\u1ea7n m\u00f4 t\u1ea3 nh\u1eefng k\u1ebft qu\u1ea3 c\u1ee5 th\u1ec3 m\u00e0 nh\u00e2n vi\u00ean c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c trong k\u1ef3 \u0111\u00e1nh gi\u00e1. M\u1ee5c ti\u00eau c\u1ea7n g\u1eafn li\u1ec1n v\u1edbi \u0111\u1ecbnh h\u01b0\u1edbng chung c\u1ee7a ph\u00f2ng ban ho\u1eb7c doanh nghi\u1ec7p. V\u00ed d\u1ee5: \u201cT\u0103ng t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng quay l\u1ea1i mua h\u00e0ng th\u00eam 10% trong qu\u00fd III\u201d l\u00e0 m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng, gi\u00fap nh\u00e2n vi\u00ean hi\u1ec3u h\u1ecd c\u1ea7n h\u01b0\u1edbng \u0111\u1ebfn k\u1ebft qu\u1ea3 n\u00e0o.<\/li>\n<li aria-level=\"1\">Ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng (Indicator): M\u1ed7i m\u1ee5c ti\u00eau \u0111\u1ec1u c\u1ea7n c\u00f3 ch\u1ec9 s\u1ed1 c\u1ee5 th\u1ec3 \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3. V\u00ed d\u1ee5: \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean kinh doanh, ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng c\u00f3 th\u1ec3 l\u00e0 \u201cDoanh thu th\u1ef1c t\u1ebf\/Doanh thu m\u1ee5c ti\u00eau\u201d ho\u1eb7c \u201cS\u1ed1 l\u01b0\u1ee3ng h\u1ee3p \u0111\u1ed3ng k\u00fd m\u1edbi\u201d. Vi\u1ec7c c\u00f3 ch\u1ec9 s\u1ed1 c\u1ee5 th\u1ec3 gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd \u0111\u00e1nh gi\u00e1 kh\u00e1ch quan, gi\u1ea3m y\u1ebfu t\u1ed1 c\u1ea3m t\u00ednh trong ch\u1ea5m \u0111i\u1ec3m nh\u00e2n s\u1ef1.<\/li>\n<li aria-level=\"1\">Tr\u1ecdng s\u1ed1 c\u1ee7a t\u1eebng ch\u1ec9 s\u1ed1 (%): Kh\u00f4ng ph\u1ea3i m\u1ee5c ti\u00eau n\u00e0o c\u0169ng quan tr\u1ecdng nh\u01b0 nhau. Tr\u1ecdng s\u1ed1 gi\u00fap x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean v\u00e0 t\u1ea7m \u1ea3nh h\u01b0\u1edfng c\u1ee7a t\u1eebng ch\u1ec9 ti\u00eau trong t\u1ed5ng \u0111i\u1ec3m KPI. Ch\u1eb3ng h\u1ea1n, KPI \u201cDoanh thu\u201d c\u00f3 th\u1ec3 chi\u1ebfm 60%, \u201cCh\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5\u201d chi\u1ebfm 30%, \u201cTu\u00e2n th\u1ee7 quy tr\u00ecnh\u201d chi\u1ebfm 10%. C\u00e1ch ph\u00e2n b\u1ed5 n\u00e0y gi\u00fap \u0111\u1ea3m b\u1ea3o nh\u00e2n vi\u00ean t\u1eadp trung v\u00e0o c\u00e1c k\u1ebft qu\u1ea3 th\u1ef1c s\u1ef1 t\u1ea1o gi\u00e1 tr\u1ecb cho t\u1ed5 ch\u1ee9c.<\/li>\n<li aria-level=\"1\">M\u1ee9c ti\u00eau chu\u1ea9n \u2013 M\u1ee9c ho\u00e0n th\u00e0nh v\u01b0\u1ee3t tr\u1ed9i: Doanh nghi\u1ec7p c\u1ea7n x\u00e1c \u0111\u1ecbnh r\u00f5 \u0111\u00e2u l\u00e0 \u201cm\u1ee9c ho\u00e0n th\u00e0nh \u0111\u1ea1t y\u00eau c\u1ea7u\u201d v\u00e0 \u0111\u00e2u l\u00e0 \u201cm\u1ee9c v\u01b0\u1ee3t tr\u1ed9i\u201d \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00f4ng b\u1eb1ng khi \u0111\u00e1nh gi\u00e1. V\u00ed d\u1ee5, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u1ea1t 100% ch\u1ec9 ti\u00eau \u0111\u01b0\u1ee3c xem l\u00e0 ho\u00e0n th\u00e0nh, c\u00f2n \u0111\u1ea1t 120% tr\u1edf l\u00ean \u0111\u01b0\u1ee3c x\u1ebfp lo\u1ea1i xu\u1ea5t s\u1eafc. Kho\u1ea3ng \u0111o l\u01b0\u1eddng n\u00e0y c\u0169ng l\u00e0 c\u0103n c\u1ee9 \u0111\u1ec3 t\u00ednh th\u01b0\u1edfng ho\u1eb7c x\u00e9t t\u0103ng l\u01b0\u01a1ng.<\/li>\n<li aria-level=\"1\">Ngu\u1ed3n d\u1eef li\u1ec7u \u0111o l\u01b0\u1eddng v\u00e0 ghi ch\u00fa: Ph\u1ea7n n\u00e0y ghi r\u00f5 d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c l\u1ea5y t\u1eeb \u0111\u00e2u (b\u00e1o c\u00e1o h\u1ec7 th\u1ed1ng CRM, ph\u1ea7n m\u1ec1m ERP, ch\u1ea5m c\u00f4ng, ho\u1eb7c ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng). Vi\u1ec7c minh b\u1ea1ch ngu\u1ed3n d\u1eef li\u1ec7u gi\u00fap \u0111\u1ea3m b\u1ea3o \u0111\u1ed9 tin c\u1eady, t\u00ednh nh\u1ea5t qu\u00e1n c\u1ee7a k\u1ebft qu\u1ea3 KPI.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">2.2. C\u00e1ch thi\u1ebft l\u1eadp KPI theo m\u00f4 h\u00ecnh SMART<\/h3>\n<p style=\"text-align: justify;\">\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o m\u1ed7i ch\u1ec9 ti\u00eau KPI th\u1ef1c s\u1ef1 kh\u1ea3 thi mang l\u1ea1i gi\u00e1 tr\u1ecb, doanh nghi\u1ec7p n\u00ean \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh SMART \u2013 b\u1ed9 nguy\u00ean t\u1eafc ph\u1ed5 bi\u1ebfn trong thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau hi\u1ec7u su\u1ea5t:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">S \u2013 Specific (C\u1ee5 th\u1ec3): M\u1ee5c ti\u00eau c\u1ea7n r\u00f5 r\u00e0ng, tr\u00e1nh chung chung. V\u00ed d\u1ee5: \u201cC\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng\u201d n\u00ean \u0111\u01b0\u1ee3c c\u1ee5 th\u1ec3 h\u00f3a th\u00e0nh \u201cGi\u1ea3m 20% s\u1ed1 khi\u1ebfu n\u1ea1i trong qu\u00fd IV\u201d.<\/li>\n<li aria-level=\"1\">M \u2013 Measurable (\u0110o l\u01b0\u1eddng \u0111\u01b0\u1ee3c): M\u1ee5c ti\u00eau ph\u1ea3i c\u00f3 \u0111\u01a1n v\u1ecb \u0111o c\u1ee5 th\u1ec3, nh\u01b0 ph\u1ea7n tr\u0103m, s\u1ed1 l\u01b0\u1ee3ng, doanh thu, th\u1eddi gian.<\/li>\n<li aria-level=\"1\">A \u2013 Achievable (C\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c): KPI c\u1ea7n th\u1ef1c t\u1ebf, ph\u00f9 h\u1ee3p n\u0103ng l\u1ef1c nh\u00e2n vi\u00ean v\u00e0 \u0111i\u1ec1u ki\u1ec7n doanh nghi\u1ec7p.<\/li>\n<li aria-level=\"1\">R \u2013 Relevant (Th\u1ef1c t\u1ebf v\u00e0 li\u00ean quan): Ch\u1ec9 ti\u00eau c\u1ea7n g\u1eafn li\u1ec1n v\u1edbi m\u1ee5c ti\u00eau chung c\u1ee7a t\u1ed5 ch\u1ee9c. V\u00ed d\u1ee5: KPI c\u1ee7a ph\u00f2ng marketing ph\u1ea3i li\u00ean quan \u0111\u1ebfn doanh s\u1ed1 ho\u1eb7c m\u1ee9c \u0111\u1ed9 nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u, kh\u00f4ng ph\u1ea3i ch\u1ec9 s\u1ed1 n\u1ed9i b\u1ed9 r\u1eddi r\u1ea1c.<\/li>\n<li aria-level=\"1\">T \u2013 Time-bound (C\u00f3 th\u1eddi h\u1ea1n): M\u1ed7i KPI ph\u1ea3i x\u00e1c \u0111\u1ecbnh r\u00f5 khung th\u1eddi gian th\u1ef1c hi\u1ec7n \u2013 theo th\u00e1ng, qu\u00fd ho\u1eb7c n\u0103m.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">M\u00f4 h\u00ecnh SMART gi\u00fap \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi ch\u1ec9 ti\u00eau trong b\u1ea3ng KPI \u0111\u1ec1u r\u00f5 r\u00e0ng \u2013 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c \u2013 kh\u1ea3 thi \u2013 ph\u00f9 h\u1ee3p \u2013 c\u00f3 th\u1eddi h\u1ea1n, tr\u00e1nh t\u00ecnh tr\u1ea1ng \u0111\u1eb7t m\u1ee5c ti\u00eau \u201ctr\u00ean gi\u1ea5y\u201d m\u00e0 kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c.<\/p>\n<h2 style=\"text-align: justify;\">3. C\u00e1ch x\u00e2y d\u1ef1ng b\u1ea3ng KPI cho nh\u00e2n vi\u00ean theo t\u1eebng ph\u00f2ng ban<\/h2>\n<p style=\"text-align: justify;\">M\u1ed9t b\u1ea3ng KPI cho nh\u00e2n vi\u00ean ch\u1ec9 th\u1ef1c s\u1ef1 mang l\u1ea1i hi\u1ec7u qu\u1ea3 khi \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1eb7c th\u00f9 c\u00f4ng vi\u1ec7c c\u1ee7a t\u1eebng b\u1ed9 ph\u1eadn. M\u1ed7i v\u1ecb tr\u00ed trong doanh nghi\u1ec7p c\u00f3 nhi\u1ec7m v\u1ee5, m\u1ee5c ti\u00eau, ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng kh\u00e1c nhau, do \u0111\u00f3 c\u1ea7n m\u1ed9t h\u1ec7 th\u1ed1ng KPI ri\u00eang bi\u1ec7t nh\u01b0ng v\u1eabn \u0111\u1ea3m b\u1ea3o t\u00ednh li\u00ean k\u1ebft v\u1edbi chi\u1ebfn l\u01b0\u1ee3c chung c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n<h3 style=\"text-align: justify;\">3.1. M\u1eabu KPI cho nh\u00e2n vi\u00ean Sales \u2013 T\u1eadp trung v\u00e0o doanh s\u1ed1, t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i<\/h3>\n<p style=\"text-align: justify;\">B\u1ed9 ph\u1eadn kinh doanh l\u00e0 l\u1ef1c l\u01b0\u1ee3ng tr\u1ef1c ti\u1ebfp t\u1ea1o doanh thu, v\u00ec v\u1eady c\u00e1c ch\u1ec9 s\u1ed1 KPI c\u1ea7n ph\u1ea3n \u00e1nh kh\u1ea3 n\u0103ng ch\u1ed1t \u0111\u01a1n, m\u1edf r\u1ed9ng kh\u00e1ch h\u00e0ng, \u0111\u00f3ng g\u00f3p v\u00e0o l\u1ee3i nhu\u1eadn t\u1ed5ng th\u1ec3.<\/p>\n<p style=\"text-align: justify;\">C\u00e1c ch\u1ec9 ti\u00eau ph\u1ed5 bi\u1ebfn:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Doanh thu th\u1ef1c t\u1ebf so v\u1edbi ch\u1ec9 ti\u00eau (%).<\/li>\n<li aria-level=\"1\">T\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng m\u1edbi.<\/li>\n<li aria-level=\"1\">T\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i t\u1eeb c\u01a1 h\u1ed9i sang h\u1ee3p \u0111\u1ed3ng.<\/li>\n<li aria-level=\"1\">Gi\u00e1 tr\u1ecb trung b\u00ecnh m\u1ed7i \u0111\u01a1n h\u00e0ng (Average Order Value).<\/li>\n<li aria-level=\"1\">T\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng quay l\u1ea1i.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5 b\u1ea3ng KPI nh\u00e2n vi\u00ean Sales:<\/p>\n<table>\n<tbody>\n<tr>\n<td><strong>M\u1ee5c ti\u00eau<\/strong><\/td>\n<td><strong>Ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng (KPI)<\/strong><\/td>\n<td><strong>Tr\u1ecdng s\u1ed1 (%)<\/strong><\/td>\n<td><strong>M\u1ee9c ti\u00eau chu\u1ea9n<\/strong><\/td>\n<td><strong>M\u1ee9c v\u01b0\u1ee3t tr\u1ed9i<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Doanh s\u1ed1 b\u00e1n h\u00e0ng<\/td>\n<td>Doanh thu \u0111\u1ea1t \u0111\u01b0\u1ee3c so v\u1edbi ch\u1ec9 ti\u00eau<\/td>\n<td>50%<\/td>\n<td>\u2265100%<\/td>\n<td>\u2265120%<\/td>\n<\/tr>\n<tr>\n<td>Ph\u00e1t tri\u1ec3n kh\u00e1ch h\u00e0ng m\u1edbi<\/td>\n<td>S\u1ed1 kh\u00e1ch h\u00e0ng m\u1edbi k\u00fd h\u1ee3p \u0111\u1ed3ng<\/td>\n<td>25%<\/td>\n<td>\u22655<\/td>\n<td>\u226510<\/td>\n<\/tr>\n<tr>\n<td>T\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i<\/td>\n<td>T\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n tr\u00ean t\u1ed5ng c\u01a1 h\u1ed9i<\/td>\n<td>15%<\/td>\n<td>\u226530%<\/td>\n<td>\u226540%<\/td>\n<\/tr>\n<tr>\n<td>Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/td>\n<td>M\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng sau b\u00e1n<\/td>\n<td>10%<\/td>\n<td>\u22658\/10<\/td>\n<td>\u22659\/10<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">Gi\u00e1 tr\u1ecb mang l\u1ea1i: KPI Sales gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd theo d\u00f5i hi\u1ec7u su\u1ea5t t\u1eebng nh\u00e2n vi\u00ean d\u1ef1a tr\u00ean k\u1ebft qu\u1ea3 th\u1ef1c t\u1ebf, \u0111\u1ed3ng th\u1eddi l\u00e0 c\u01a1 s\u1edf cho ch\u00ednh s\u00e1ch th\u01b0\u1edfng minh b\u1ea1ch. Khi nh\u00e2n vi\u00ean hi\u1ec3u r\u00f5 ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1, h\u1ecd c\u00f3 xu h\u01b0\u1edbng ch\u1ee7 \u0111\u1ed9ng t\u1ed1i \u01b0u quy tr\u00ecnh b\u00e1n h\u00e0ng \u0111\u1ec3 \u0111\u1ea1t m\u1ee5c ti\u00eau.<\/p>\n<h3 style=\"text-align: justify;\">3.2. M\u1eabu KPI cho nh\u00e2n vi\u00ean k\u1ef9 thu\u1eadt \u2013 T\u1eadp trung v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng, th\u1eddi gian x\u1eed l\u00fd<\/h3>\n<p style=\"text-align: justify;\">Nh\u00e2n vi\u00ean k\u1ef9 thu\u1eadt gi\u1eef vai tr\u00f2 \u0111\u1ea3m b\u1ea3o v\u1eadn h\u00e0nh \u1ed5n \u0111\u1ecbnh h\u1ec7 th\u1ed1ng, thi\u1ebft b\u1ecb ho\u1eb7c s\u1ea3n ph\u1ea9m. KPI c\u1ea7n ph\u1ea3n \u00e1nh \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 v\u00e0 \u0111\u1ed9 ch\u00ednh x\u00e1c trong c\u00f4ng vi\u1ec7c.<\/p>\n<p style=\"text-align: justify;\">C\u00e1c ch\u1ec9 ti\u00eau ph\u1ed5 bi\u1ebfn:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">T\u1ef7 l\u1ec7 x\u1eed l\u00fd s\u1ef1 c\u1ed1 \u0111\u00fang h\u1ea1n.<\/li>\n<li aria-level=\"1\">S\u1ed1 l\u1ea7n l\u1ed7i k\u1ef9 thu\u1eadt l\u1eb7p l\u1ea1i.<\/li>\n<li aria-level=\"1\">Th\u1eddi gian trung b\u00ecnh kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 (MTTR).<\/li>\n<li aria-level=\"1\">M\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a ng\u01b0\u1eddi d\u00f9ng n\u1ed9i b\u1ed9.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5 b\u1ea3ng KPI nh\u00e2n vi\u00ean k\u1ef9 thu\u1eadt:<\/p>\n<table>\n<tbody>\n<tr>\n<td>M\u1ee5c ti\u00eau<\/td>\n<td>Ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng (KPI)<\/td>\n<td>Tr\u1ecdng s\u1ed1 (%)<\/td>\n<td>M\u1ee9c ti\u00eau chu\u1ea9n<\/td>\n<td>M\u1ee9c v\u01b0\u1ee3t tr\u1ed9i<\/td>\n<\/tr>\n<tr>\n<td>B\u1ea3o tr\u00ec \u0111\u00fang h\u1ea1n<\/td>\n<td>T\u1ef7 l\u1ec7 ho\u00e0n th\u00e0nh b\u1ea3o tr\u00ec theo k\u1ebf ho\u1ea1ch<\/td>\n<td>40%<\/td>\n<td>\u226595%<\/td>\n<td>100%<\/td>\n<\/tr>\n<tr>\n<td>X\u1eed l\u00fd s\u1ef1 c\u1ed1<\/td>\n<td>Th\u1eddi gian trung b\u00ecnh x\u1eed l\u00fd s\u1ef1 c\u1ed1<\/td>\n<td>30%<\/td>\n<td>\u22644 gi\u1edd<\/td>\n<td>\u22642 gi\u1edd<\/td>\n<\/tr>\n<tr>\n<td>Ch\u1ea5t l\u01b0\u1ee3ng h\u1ed7 tr\u1ee3<\/td>\n<td>T\u1ef7 l\u1ec7 l\u1ed7i l\u1eb7p l\u1ea1i trong c\u00f9ng thi\u1ebft b\u1ecb<\/td>\n<td>20%<\/td>\n<td>\u22645%<\/td>\n<td>\u22642%<\/td>\n<\/tr>\n<tr>\n<td>H\u00e0i l\u00f2ng ng\u01b0\u1eddi d\u00f9ng<\/td>\n<td>\u0110i\u1ec3m ph\u1ea3n h\u1ed3i t\u1eeb b\u1ed9 ph\u1eadn s\u1eed d\u1ee5ng<\/td>\n<td>10%<\/td>\n<td>\u22658\/10<\/td>\n<td>\u22659\/10<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">Gi\u00e1 tr\u1ecb mang l\u1ea1i: Vi\u1ec7c \u00e1p d\u1ee5ng KPI gi\u00fap \u0111\u1ed9i ng\u0169 k\u1ef9 thu\u1eadt n\u00e2ng cao tinh th\u1ea7n tr\u00e1ch nhi\u1ec7m, c\u1ea3i thi\u1ec7n t\u1ed1c \u0111\u1ed9 ph\u1ea3n h\u1ed3i.<\/p>\n<h3 style=\"text-align: justify;\">3.3. M\u1eabu KPI cho nh\u00e2n vi\u00ean kho \u2013 T\u1eadp trung v\u00e0o \u0111\u1ed9 ch\u00ednh x\u00e1c t\u1ed1i \u01b0u quy tr\u00ecnh<\/h3>\n<p style=\"text-align: justify;\">B\u1ed9 ph\u1eadn kho \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong chu\u1ed7i cung \u1ee9ng. KPI c\u1ea7n th\u1ec3 hi\u1ec7n hi\u1ec7u qu\u1ea3 qu\u1ea3n l\u00fd h\u00e0ng h\u00f3a, t\u1ed1c \u0111\u1ed9 x\u1eed l\u00fd, h\u1ea1n ch\u1ebf sai l\u1ec7ch d\u1eef li\u1ec7u.<\/p>\n<p style=\"text-align: justify;\">C\u00e1c ch\u1ec9 ti\u00eau ph\u1ed5 bi\u1ebfn:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">T\u1ef7 l\u1ec7 sai l\u1ec7ch ki\u1ec3m k\u00ea.<\/li>\n<li aria-level=\"1\">Th\u1eddi gian x\u1eed l\u00fd nh\u1eadp \u2013 xu\u1ea5t kho trung b\u00ecnh.<\/li>\n<li aria-level=\"1\">N\u0103ng su\u1ea5t x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng\/ng\u00e0y.<\/li>\n<li aria-level=\"1\">T\u1ef7 l\u1ec7 giao h\u00e0ng \u0111\u00fang h\u1ea1n.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5 b\u1ea3ng KPI nh\u00e2n vi\u00ean kho:<\/p>\n<table>\n<tbody>\n<tr>\n<td>M\u1ee5c ti\u00eau<\/td>\n<td>Ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng (KPI)<\/td>\n<td>Tr\u1ecdng s\u1ed1 (%)<\/td>\n<td>M\u1ee9c ti\u00eau chu\u1ea9n<\/td>\n<td>M\u1ee9c v\u01b0\u1ee3t tr\u1ed9i<\/td>\n<\/tr>\n<tr>\n<td>Ki\u1ec3m k\u00ea ch\u00ednh x\u00e1c<\/td>\n<td>T\u1ef7 l\u1ec7 sai l\u1ec7ch gi\u1eefa s\u1ed5 s\u00e1ch v\u00e0 th\u1ef1c t\u1ebf<\/td>\n<td>40%<\/td>\n<td>\u22642%<\/td>\n<td>\u22641%<\/td>\n<\/tr>\n<tr>\n<td>Hi\u1ec7u su\u1ea5t x\u1eed l\u00fd<\/td>\n<td>S\u1ed1 \u0111\u01a1n h\u00e0ng x\u1eed l\u00fd\/ng\u00e0y<\/td>\n<td>30%<\/td>\n<td>\u226550<\/td>\n<td>\u226560<\/td>\n<\/tr>\n<tr>\n<td>T\u1ed1c \u0111\u1ed9 giao nh\u1eadn<\/td>\n<td>Th\u1eddi gian x\u1eed l\u00fd nh\u1eadp \u2013 xu\u1ea5t kho<\/td>\n<td>20%<\/td>\n<td>\u22646 gi\u1edd<\/td>\n<td>\u22644 gi\u1edd<\/td>\n<\/tr>\n<tr>\n<td>Tu\u00e2n th\u1ee7 quy tr\u00ecnh<\/td>\n<td>T\u1ef7 l\u1ec7 tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh an to\u00e0n kho<\/td>\n<td>10%<\/td>\n<td>\u226595%<\/td>\n<td>100%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">Gi\u00e1 tr\u1ecb mang l\u1ea1i: KPI kho gi\u00fap doanh nghi\u1ec7p h\u1ea1n ch\u1ebf r\u1ee7i ro th\u1ea5t tho\u00e1t, ki\u1ec3m so\u00e1t t\u1ed3n kho ch\u00ednh x\u00e1c, t\u1ed1i \u01b0u chi ph\u00ed v\u1eadn h\u00e0nh.<\/p>\n<h3 style=\"text-align: justify;\">3.4. M\u1eabu \u0111\u00e1nh gi\u00e1 KPI cho nh\u00e2n vi\u00ean h\u00e0nh ch\u00ednh \u2013 T\u1eadp trung v\u00e0o tu\u00e2n th\u1ee7 v\u00e0 h\u1ed7 tr\u1ee3 n\u1ed9i b\u1ed9<\/h3>\n<p style=\"text-align: justify;\">Nh\u00e2n vi\u00ean h\u00e0nh ch\u00ednh \u0111\u1ea3m b\u1ea3o c\u00f4ng t\u00e1c h\u1eadu c\u1ea7n h\u1ed7 tr\u1ee3 ho\u1ea1t \u0111\u1ed9ng cho to\u00e0n b\u1ed9 doanh nghi\u1ec7p. KPI c\u1ea7n ph\u1ea3n \u00e1nh \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c, s\u1ef1 ch\u1ee7 \u0111\u1ed9ng, ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 n\u1ed9i b\u1ed9.<\/p>\n<p style=\"text-align: justify;\">C\u00e1c ch\u1ec9 ti\u00eau ph\u1ed5 bi\u1ebfn:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">T\u1ef7 l\u1ec7 c\u00f4ng vi\u1ec7c ho\u00e0n th\u00e0nh \u0111\u00fang h\u1ea1n.<\/li>\n<li aria-level=\"1\">S\u1ed1 l\u01b0\u1ee3ng h\u1ed3 s\u01a1, ch\u1ee9ng t\u1eeb \u0111\u01b0\u1ee3c x\u1eed l\u00fd.<\/li>\n<li aria-level=\"1\">\u0110i\u1ec3m h\u00e0i l\u00f2ng t\u1eeb nh\u00e2n vi\u00ean n\u1ed9i b\u1ed9.<\/li>\n<li aria-level=\"1\">M\u1ee9c \u0111\u1ed9 tu\u00e2n th\u1ee7 quy tr\u00ecnh h\u00e0nh ch\u00ednh.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5 b\u1ea3ng KPI h\u00e0nh ch\u00ednh:<\/p>\n<table>\n<tbody>\n<tr>\n<td>M\u1ee5c ti\u00eau<\/td>\n<td>Ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng (KPI)<\/td>\n<td>Tr\u1ecdng s\u1ed1 (%)<\/td>\n<td>M\u1ee9c ti\u00eau chu\u1ea9n<\/td>\n<td>M\u1ee9c v\u01b0\u1ee3t tr\u1ed9i<\/td>\n<\/tr>\n<tr>\n<td>Qu\u1ea3n l\u00fd h\u1ed3 s\u01a1<\/td>\n<td>T\u1ef7 l\u1ec7 h\u1ed3 s\u01a1 l\u01b0u tr\u1eef \u0111\u00fang quy \u0111\u1ecbnh<\/td>\n<td>35%<\/td>\n<td>\u226598%<\/td>\n<td>100%<\/td>\n<\/tr>\n<tr>\n<td>H\u1ed7 tr\u1ee3 n\u1ed9i b\u1ed9<\/td>\n<td>M\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/td>\n<td>25%<\/td>\n<td>\u22658\/10<\/td>\n<td>\u22659\/10<\/td>\n<\/tr>\n<tr>\n<td>Tu\u00e2n th\u1ee7 quy tr\u00ecnh<\/td>\n<td>T\u1ef7 l\u1ec7 c\u00f4ng vi\u1ec7c ho\u00e0n th\u00e0nh \u0111\u00fang h\u1ea1n<\/td>\n<td>25%<\/td>\n<td>\u226595%<\/td>\n<td>\u2265100%<\/td>\n<\/tr>\n<tr>\n<td>C\u1ea3i ti\u1ebfn h\u00e0nh ch\u00ednh<\/td>\n<td>S\u1ed1 \u0111\u1ec1 xu\u1ea5t c\u1ea3i ti\u1ebfn \u0111\u01b0\u1ee3c ph\u00ea duy\u1ec7t<\/td>\n<td>15%<\/td>\n<td>\u22651<\/td>\n<td>\u22652<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">Gi\u00e1 tr\u1ecb mang l\u1ea1i: KPI gi\u00fap ph\u00f2ng h\u00e0nh ch\u00ednh tr\u00e1nh \u0111\u00e1nh gi\u00e1 c\u1ea3m t\u00ednh, \u0111\u1ea3m b\u1ea3o c\u00f4ng b\u1eb1ng trong x\u1ebfp lo\u1ea1i. \u0110\u1ed3ng th\u1eddi, d\u1eef li\u1ec7u KPI h\u1ed7 tr\u1ee3 nh\u00e0 qu\u1ea3n l\u00fd ph\u00e1t hi\u1ec7n \u201c\u0111i\u1ec3m ngh\u1ebdn\u201d trong quy tr\u00ecnh v\u1eadn h\u00e0nh n\u1ed9i b\u1ed9, t\u1eeb \u0111\u00f3 c\u1ea3i ti\u1ebfn hi\u1ec7u qu\u1ea3.<\/p>\n<h3 style=\"text-align: justify;\">3.5. M\u1eabu KPI cho c\u00f4ng nh\u00e2n s\u1ea3n xu\u1ea5t \u2013 T\u1eadp trung v\u00e0o n\u0103ng su\u1ea5t\/ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ea7u ra<\/h3>\n<p style=\"text-align: justify;\">\u0110\u1ed1i v\u1edbi kh\u1ed1i s\u1ea3n xu\u1ea5t, KPI c\u1ea7n h\u01b0\u1edbng \u0111\u1ebfn hi\u1ec7u qu\u1ea3 s\u1ea3n l\u01b0\u1ee3ng, ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, \u0111\u1ed3ng th\u1eddi ph\u1ea3n \u00e1nh t\u00ednh k\u1ef7 lu\u1eadt v\u00e0 an to\u00e0n trong lao \u0111\u1ed9ng.<\/p>\n<p style=\"text-align: justify;\">C\u00e1c ch\u1ec9 ti\u00eau ph\u1ed5 bi\u1ebfn:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">S\u1ea3n l\u01b0\u1ee3ng \u0111\u1ea1t chu\u1ea9n.<\/li>\n<li aria-level=\"1\">T\u1ef7 l\u1ec7 h\u00e0ng l\u1ed7i.<\/li>\n<li aria-level=\"1\">Th\u1eddi gian ng\u1eebng m\u00e1y do s\u1ef1 c\u1ed1.<\/li>\n<li aria-level=\"1\">T\u1ef7 l\u1ec7 tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh an to\u00e0n lao \u0111\u1ed9ng.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5 b\u1ea3ng KPI c\u00f4ng nh\u00e2n s\u1ea3n xu\u1ea5t:<\/p>\n<table>\n<tbody>\n<tr>\n<td>M\u1ee5c ti\u00eau<\/td>\n<td>Ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng (KPI)<\/td>\n<td>Tr\u1ecdng s\u1ed1 (%)<\/td>\n<td>M\u1ee9c ti\u00eau chu\u1ea9n<\/td>\n<td>M\u1ee9c v\u01b0\u1ee3t tr\u1ed9i<\/td>\n<\/tr>\n<tr>\n<td>N\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c<\/td>\n<td>S\u1ea3n l\u01b0\u1ee3ng \u0111\u1ea1t chu\u1ea9n\/ng\u00e0y<\/td>\n<td>40%<\/td>\n<td>\u2265100% k\u1ebf ho\u1ea1ch<\/td>\n<td>\u2265110%<\/td>\n<\/tr>\n<tr>\n<td>Ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m<\/td>\n<td>T\u1ef7 l\u1ec7 h\u00e0ng l\u1ed7i<\/td>\n<td>30%<\/td>\n<td>\u22643%<\/td>\n<td>\u22641%<\/td>\n<\/tr>\n<tr>\n<td>K\u1ef7 lu\u1eadt, an to\u00e0n<\/td>\n<td>S\u1ed1 vi ph\u1ea1m n\u1ed9i quy, tai n\u1ea1n<\/td>\n<td>20%<\/td>\n<td>0 vi ph\u1ea1m<\/td>\n<td>0 vi ph\u1ea1m<\/td>\n<\/tr>\n<tr>\n<td>Tinh th\u1ea7n h\u1ee3p t\u00e1c<\/td>\n<td>\u0110i\u1ec3m \u0111\u00e1nh gi\u00e1 t\u1eeb t\u1ed5 tr\u01b0\u1edfng<\/td>\n<td>10%<\/td>\n<td>\u22658\/10<\/td>\n<td>\u22659\/10<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">Gi\u00e1 tr\u1ecb mang l\u1ea1i: KPI s\u1ea3n xu\u1ea5t gi\u00fap doanh nghi\u1ec7p ki\u1ec3m so\u00e1t n\u0103ng su\u1ea5t theo ca, gi\u1ea3m l\u00e3ng ph\u00ed th\u1eddi gian, nguy\u00ean v\u1eadt li\u1ec7u.<\/p>\n<p style=\"text-align: justify;\">Vi\u1ec7c thi\u1ebft l\u1eadp b\u1ea3ng KPI cho nh\u00e2n vi\u00ean theo t\u1eebng b\u1ed9 ph\u1eadn kh\u00f4ng ch\u1ec9 gi\u00fap \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t c\u00f4ng b\u1eb1ng m\u00e0 c\u00f2n t\u1ea1o ra v\u0103n h\u00f3a l\u00e0m vi\u1ec7c h\u01b0\u1edbng m\u1ee5c ti\u00eau trong to\u00e0n doanh nghi\u1ec7p. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 tham kh\u1ea3o file KPI m\u1eabu cho t\u1eebng v\u1ecb tr\u00ed \u0111\u1ec3 chu\u1ea9n h\u00f3a quy tr\u00ecnh \u0111\u00e1nh gi\u00e1, \u0111\u1ed3ng th\u1eddi k\u1ebft h\u1ee3p ph\u1ea7n m\u1ec1m qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 nh\u1eb1m t\u1ef1 \u0111\u1ed9ng h\u00f3a ch\u1ea5m \u0111i\u1ec3m, th\u1ed1ng k\u00ea v\u00e0 t\u1ea1o b\u00e1o c\u00e1o KPI nhanh ch\u00f3ng, ch\u00ednh x\u00e1c.<\/p>\n<blockquote><p><a href=\"https:\/\/drive.google.com\/drive\/folders\/19CMuF7FOGPcapTlHctje6zNFrEEjYws_?usp=sharing\" target=\"_blank\" rel=\"nofollow noopener\"><strong>T\u1ea2I \u0110\u1ea6Y \u0110\u1ee6 M\u1eaaU FILE KPI CHO NH\u00c2N VI\u00caN C\u00c1C PH\u00d2NG BAN TRONG DOANH NGHI\u1ec6P<\/strong><\/a><\/p><\/blockquote>\n<h2 style=\"text-align: justify;\">4. Quy tr\u00ecnh x\u00e2y d\u1ef1ng tri\u1ec3n khai b\u1ea3ng KPI trong doanh nghi\u1ec7p<\/h2>\n<p style=\"text-align: justify;\">X\u00e2y d\u1ef1ng tri\u1ec3n khai b\u1ea3ng KPI cho nh\u00e2n vi\u00ean kh\u00f4ng ch\u1ec9 l\u00e0 vi\u1ec7c ch\u1ecdn ra c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t m\u00e0 l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh g\u1eafn k\u1ebft ch\u1eb7t ch\u1ebd gi\u1eefa chi\u1ebfn l\u01b0\u1ee3c t\u1ed5 ch\u1ee9c v\u00e0 n\u0103ng l\u1ef1c th\u1ef1c thi c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n.<\/p>\n<p style=\"text-align: justify;\">D\u01b0\u1edbi \u0111\u00e2y l\u00e0 quy tr\u00ecnh 5 b\u01b0\u1edbc gi\u00fap doanh nghi\u1ec7p tri\u1ec3n khai h\u1ec7 th\u1ed1ng KPI hi\u1ec7u qu\u1ea3, b\u1ea3o \u0111\u1ea3m t\u00ednh minh b\u1ea1ch, \u0111o l\u01b0\u1eddng ch\u00ednh x\u00e1c v\u00e0 th\u00fac \u0111\u1ea9y hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c.<\/p>\n<h3 style=\"text-align: justify;\">B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p<\/h3>\n<p style=\"text-align: justify;\">\u0110\u00e2y l\u00e0 n\u1ec1n t\u1ea3ng quan tr\u1ecdng nh\u1ea5t khi x\u00e2y d\u1ef1ng KPI. Doanh nghi\u1ec7p c\u1ea7n x\u00e1c \u0111\u1ecbnh r\u00f5 m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3 theo h\u01b0\u1edbng SMART (C\u1ee5 th\u1ec3 \u2013 \u0110o l\u01b0\u1eddng \u0111\u01b0\u1ee3c \u2013 C\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u2013 Th\u1ef1c t\u1ebf \u2013 C\u00f3 th\u1eddi h\u1ea1n).<\/p>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5: \u201cT\u0103ng 20% doanh thu b\u00e1n h\u00e0ng trong 6 th\u00e1ng\u201d l\u00e0 m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng, c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng.<br \/>\nVi\u1ec7c \u0111\u1ecbnh h\u00ecnh m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 gi\u00fap c\u00e1c ph\u00f2ng ban, c\u00e1 nh\u00e2n hi\u1ec3u \u0111\u01b0\u1ee3c \u0111\u1ecbnh h\u01b0\u1edbng chung v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi ch\u1ec9 ti\u00eau KPI \u0111\u1ec1u h\u01b0\u1edbng \u0111\u1ebfn vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau n\u00e0y.<\/p>\n<h3 style=\"text-align: justify;\">B\u01b0\u1edbc 2: Ph\u00e2n r\u00e3 m\u1ee5c ti\u00eau xu\u1ed1ng t\u1eebng ph\u00f2ng ban, b\u1ed9 ph\u1eadn<\/h3>\n<p style=\"text-align: justify;\">Sau khi x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau c\u1ea5p doanh nghi\u1ec7p, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n ph\u00e2n r\u00e3 m\u1ee5c ti\u00eau xu\u1ed1ng t\u1eebng \u0111\u01a1n v\u1ecb: kh\u1ed1i kinh doanh, h\u00e0nh ch\u00ednh, k\u1ef9 thu\u1eadt, s\u1ea3n xu\u1ea5t\u2026<\/p>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5: n\u1ebfu m\u1ee5c ti\u00eau c\u1ea5p c\u00f4ng ty l\u00e0 t\u0103ng doanh thu 20%, th\u00ec m\u1ee5c ti\u00eau c\u1ee7a ph\u00f2ng Sales c\u00f3 th\u1ec3 l\u00e0 \u201ct\u0103ng s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng m\u1edbi 15%\u201d ho\u1eb7c \u201cn\u00e2ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng t\u1eeb 25% l\u00ean 35%\u201d.<\/p>\n<p style=\"text-align: justify;\">B\u01b0\u1edbc n\u00e0y gi\u00fap \u0111\u1ea3m b\u1ea3o t\u00ednh li\u00ean k\u1ebft d\u1ecdc trong to\u00e0n b\u1ed9 h\u1ec7 th\u1ed1ng, t\u1eeb chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ebfn th\u1ef1c thi.<\/p>\n<h3 style=\"text-align: justify;\">B\u01b0\u1edbc 3: X\u00e2y d\u1ef1ng b\u1ea3ng KPI chi ti\u1ebft cho t\u1eebng v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c<\/h3>\n<p style=\"text-align: justify;\">\u1ede b\u01b0\u1edbc n\u00e0y, doanh nghi\u1ec7p c\u1ea7n c\u1ee5 th\u1ec3 h\u00f3a b\u1ea3ng KPI cho t\u1eebng nh\u00e2n vi\u00ean d\u1ef1a tr\u00ean \u0111\u1eb7c th\u00f9 c\u00f4ng vi\u1ec7c, tr\u00e1ch nhi\u1ec7m c\u1ee7a h\u1ecd.<\/p>\n<p style=\"text-align: justify;\">V\u00ed d\u1ee5:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Nh\u00e2n vi\u00ean kinh doanh: Doanh s\u1ed1 \u0111\u1ea1t \u0111\u01b0\u1ee3c, t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng, s\u1ed1 h\u1ee3p \u0111\u1ed3ng k\u00fd m\u1edbi.<\/li>\n<li aria-level=\"1\">Nh\u00e2n vi\u00ean k\u1ef9 thu\u1eadt: T\u1ef7 l\u1ec7 l\u1ed7i ph\u1ea7n m\u1ec1m, th\u1eddi gian x\u1eed l\u00fd y\u00eau c\u1ea7u, m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a ng\u01b0\u1eddi d\u00f9ng n\u1ed9i b\u1ed9.<\/li>\n<li aria-level=\"1\">Nh\u00e2n vi\u00ean kho: T\u1ef7 l\u1ec7 sai l\u1ec7ch h\u00e0ng t\u1ed3n, t\u1ed1c \u0111\u1ed9 x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng, tu\u00e2n th\u1ee7 quy tr\u00ecnh an to\u00e0n.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\u0110\u00e2y l\u00e0 giai \u0111o\u1ea1n doanh nghi\u1ec7p c\u00f3 th\u1ec3 tham kh\u1ea3o File KPI m\u1eabu ho\u1eb7c c\u00e1c m\u1eabu KPI cho t\u1eebng v\u1ecb tr\u00ed \u0111\u1ec3 chu\u1ea9n h\u00f3a h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1, \u0111\u1ed3ng th\u1eddi \u0111\u1ea3m b\u1ea3o t\u00ednh c\u00f4ng b\u1eb1ng nh\u1ea5t qu\u00e1n.<\/p>\n<h3 style=\"text-align: justify;\">B\u01b0\u1edbc 4: \u0110\u00e0o t\u1ea1o nh\u00e2n vi\u00ean hi\u1ec3u \u0111\u1ec3 \u00e1p d\u1ee5ng KPI<\/h3>\n<p style=\"text-align: justify;\">M\u1ed9t trong nh\u1eefng nguy\u00ean nh\u00e2n khi\u1ebfn h\u1ec7 th\u1ed1ng KPI th\u1ea5t b\u1ea1i l\u00e0 nh\u00e2n vi\u00ean kh\u00f4ng hi\u1ec3u r\u00f5 KPI c\u1ee7a m\u00ecnh, d\u1eabn \u0111\u1ebfn vi\u1ec7c l\u00e0m vi\u1ec7c sai tr\u1ecdng t\u00e2m. Do \u0111\u00f3, doanh nghi\u1ec7p c\u1ea7n t\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i \u0111\u00e0o t\u1ea1o, truy\u1ec1n th\u00f4ng n\u1ed9i b\u1ed9 gi\u00fap nh\u00e2n vi\u00ean hi\u1ec3u:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">\u00dd ngh\u0129a c\u1ee7a t\u1eebng ch\u1ec9 ti\u00eau KPI.<\/li>\n<li aria-level=\"1\">C\u00e1ch \u0111o l\u01b0\u1eddng, theo d\u00f5i k\u1ebft qu\u1ea3.<\/li>\n<li aria-level=\"1\">M\u1ed1i li\u00ean h\u1ec7 gi\u1eefa k\u1ebft qu\u1ea3 KPI v\u00e0 quy\u1ec1n l\u1ee3i (l\u01b0\u01a1ng, th\u01b0\u1edfng, th\u0103ng ti\u1ebfn).<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">B\u01b0\u1edbc 5: Theo d\u00f5i \u2013 \u0110\u00e1nh gi\u00e1 \u2013 C\u1ea3i ti\u1ebfn \u0111\u1ecbnh k\u1ef3<\/h3>\n<p style=\"text-align: justify;\">KPI kh\u00f4ng ph\u1ea3i l\u00e0 b\u1ed9 ch\u1ec9 ti\u00eau c\u1ed1 \u0111\u1ecbnh m\u00e0 c\u1ea7n \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh linh ho\u1ea1t theo bi\u1ebfn \u0111\u1ed9ng c\u1ee7a th\u1ecb tr\u01b0\u1eddng, chi\u1ebfn l\u01b0\u1ee3c doanh nghi\u1ec7p. Nh\u00e0 qu\u1ea3n l\u00fd n\u00ean:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Theo d\u00f5i \u0111\u1ecbnh k\u1ef3 k\u1ebft qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c qua dashboard ho\u1eb7c ph\u1ea7n m\u1ec1m qu\u1ea3n tr\u1ecb KPI.<\/li>\n<li aria-level=\"1\">\u0110\u00e1nh gi\u00e1 kh\u00e1ch quan k\u1ebft qu\u1ea3 t\u1eebng c\u00e1 nh\u00e2n, ghi nh\u1eadn n\u1ed7 l\u1ef1c v\u00e0 ph\u1ea3n h\u1ed3i k\u1ecbp th\u1eddi.<\/li>\n<li aria-level=\"1\">\u0110i\u1ec1u ch\u1ec9nh KPI khi m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c thay \u0111\u1ed5i ho\u1eb7c khi ch\u1ec9 ti\u00eau kh\u00f4ng c\u00f2n ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">M\u1ed9t h\u1ec7 th\u1ed1ng KPI hi\u1ec7u qu\u1ea3 l\u00e0 h\u1ec7 th\u1ed1ng c\u00f3 kh\u1ea3 n\u0103ng h\u1ecdc h\u1ecfi c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c gi\u00fap doanh nghi\u1ec7p n\u00e2ng cao hi\u1ec7u su\u1ea5t, th\u00fac \u0111\u1ea9y v\u0103n h\u00f3a l\u00e0m vi\u1ec7c h\u01b0\u1edbng \u0111\u1ebfn k\u1ebft qu\u1ea3.<\/p>\n<p style=\"text-align: justify;\">T\u00f3m l\u1ea1i, vi\u1ec7c x\u00e2y d\u1ef1ng tri\u1ec3n khai b\u1ea3ng KPI cho nh\u00e2n vi\u00ean \u0111\u00f2i h\u1ecfi s\u1ef1 ph\u1ed1i h\u1ee3p \u0111\u1ed3ng b\u1ed9 gi\u1eefa ban l\u00e3nh \u0111\u1ea1o, b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1, t\u1eebng ph\u00f2ng ban. Khi \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u00fang c\u00e1ch, KPI kh\u00f4ng ch\u1ec9 l\u00e0 c\u00f4ng c\u1ee5 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c m\u00e0 c\u00f2n l\u00e0 \u0111\u00f2n b\u1ea9y gi\u00fap doanh nghi\u1ec7p t\u0103ng n\u0103ng su\u1ea5t, t\u1ed1i \u01b0u chi ph\u00ed v\u00e0 x\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n<h2 style=\"text-align: justify;\">5. Gi\u1ea3i ph\u00e1p n\u00e2ng cao hi\u1ec7u su\u1ea5t nh\u00e2n vi\u00ean th\u00f4ng qua \u0111\u00e0o t\u1ea1o \u2013 L\u1ea1c Vi\u1ec7t Elearning<\/h2>\n<p style=\"text-align: justify;\">B\u00ean c\u1ea1nh vi\u1ec7c x\u00e2y d\u1ef1ng v\u00e0 qu\u1ea3n l\u00fd b\u1ea3ng KPI cho nh\u00e2n vi\u00ean, m\u1ed9t y\u1ebfu t\u1ed1 kh\u00f4ng th\u1ec3 thi\u1ebfu gi\u00fap doanh nghi\u1ec7p \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t b\u1ec1n v\u1eefng ch\u00ednh l\u00e0 <a href=\"https:\/\/www.surehcs.com\/dao-tao-va-phat-trien-nguon-nhan-luc\/\">\u0111\u00e0o t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n nh\u00e2n l\u1ef1c<\/a>. Th\u1ef1c t\u1ebf, KPI ch\u1ec9 ph\u00e1t huy t\u1ed1i \u0111a hi\u1ec7u qu\u1ea3 khi nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c trang b\u1ecb \u0111\u1ea7y \u0111\u1ee7 k\u1ef9 n\u0103ng, ki\u1ebfn th\u1ee9c \u0111\u1ec3 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/elearning.lacviet.vn\/?utm_source=surehcs.com&amp;utm_medium=dao-tao\" target=\"_blank\" rel=\"nofollow noopener\">Ph\u1ea7n m\u1ec1m L\u1ea1c Vi\u1ec7t E Learning<\/a> l\u00e0 h\u1ec7 th\u1ed1ng \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn elearning to\u00e0n di\u1ec7n, gi\u00fap doanh nghi\u1ec7p tri\u1ec3n khai <a href=\"https:\/\/www.surehcs.com\/chuong-trinh-dao-tao-nhan-su\/\">ch\u01b0\u01a1ng tr\u00ecnh h\u1ecdc t\u1eadp n\u1ed9i b\u1ed9<\/a> nhanh ch\u00f3ng, linh ho\u1ea1t d\u1ec5 qu\u1ea3n l\u00fd. N\u1ec1n t\u1ea3ng n\u00e0y cho ph\u00e9p doanh nghi\u1ec7p:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">X\u00e2y d\u1ef1ng l\u1ed9 tr\u00ecnh \u0111\u00e0o t\u1ea1o g\u1eafn v\u1edbi KPI c\u00e1 nh\u00e2n: m\u1ed7i nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c g\u00e1n kh\u00f3a h\u1ecdc ph\u00f9 h\u1ee3p v\u1edbi n\u0103ng l\u1ef1c, m\u1ee5c ti\u00eau hi\u1ec7u su\u1ea5t.<\/li>\n<li aria-level=\"1\">\u0110o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o b\u1eb1ng d\u1eef li\u1ec7u th\u1ef1c t\u1ebf: h\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng th\u1ed1ng k\u00ea t\u1ef7 l\u1ec7 ho\u00e0n th\u00e0nh kh\u00f3a h\u1ecdc, \u0111i\u1ec3m \u0111\u00e1nh gi\u00e1, th\u1eddi gian h\u1ecdc, s\u1ef1 ti\u1ebfn b\u1ed9 c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n.<\/li>\n<li aria-level=\"1\">T\u1ed1i \u01b0u chi ph\u00ed \u0111\u00e0o t\u1ea1o: gi\u1ea3m \u0111\u1ebfn 60% chi ph\u00ed t\u1ed5 ch\u1ee9c l\u1edbp h\u1ecdc truy\u1ec1n th\u1ed1ng nh\u1edd m\u00f4 h\u00ecnh h\u1ecdc tr\u1ef1c tuy\u1ebfn linh ho\u1ea1t.<\/li>\n<li aria-level=\"1\">Duy tr\u00ec v\u0103n h\u00f3a h\u1ecdc t\u1eadp li\u00ean t\u1ee5c trong doanh nghi\u1ec7p, t\u1ea1o \u0111\u1ed9ng l\u1ef1c cho nh\u00e2n vi\u00ean n\u00e2ng cao k\u1ef9 n\u0103ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n k\u1ebft qu\u1ea3 KPI.<\/li>\n<\/ul>\n<p style=\"text-align: center;\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"25520\" class=\"elementor elementor-25520\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-031ad51 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"031ad51\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-709bcb6\" data-id=\"709bcb6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94ab82d elementor-widget elementor-widget-text-editor\" data-id=\"94ab82d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong style=\"color: #cf2e2e; font-size: 130%; text-align: center;\">L\u1ea0C VI\u1ec6T E-LEARNING &#8211; GI\u1ea2I PH\u00c1P \u0110\u00c0O T\u1ea0O NH\u00c2N S\u1ef0 N\u1ed8I B\u1ed8 DOANH NGHI\u1ec6P \u0110O L\u01af\u1edcNG HI\u1ec6U QU\u1ea2<\/strong><\/p><p style=\"text-align: justify;\"><strong><a id=\"tuvan\"><\/a>L\u1ea1c Vi\u1ec7t E-learning<\/strong> l\u00e0 l\u1ef1a ch\u1ecdn tin c\u1eady c\u1ee7a nhi\u1ec1u t\u1eadp \u0111o\u00e0n l\u1edbn nh\u01b0 FrieslandCampina, PV GAS, Shinhan Bank\u2026 v\u1edbi h\u01a1n 100.000 ng\u01b0\u1eddi d\u00f9ng tr\u00ean to\u00e0n h\u1ec7 th\u1ed1ng.<\/p><p style=\"text-align: justify;\" data-start=\"393\" data-end=\"691\">L\u1ea1c Vi\u1ec7t E-Learning kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn, m\u00e0 l\u00e0 n\u1ec1n t\u1ea3ng gi\u00fap doanh nghi\u1ec7p x\u00e2y d\u1ef1ng n\u0103ng l\u1ef1c con ng\u01b0\u1eddi m\u1ed9t c\u00e1ch b\u1ec1n v\u1eefng. Gi\u1ea3i ph\u00e1p \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 gi\u1ea3i quy\u1ebft tr\u1ecdn v\u1eb9n b\u00e0i to\u00e1n: <strong><em data-start=\"602\" data-end=\"655\">\u0111\u00e0o t\u1ea1o \u2013 \u0111o l\u01b0\u1eddng \u2013 ph\u00e1t tri\u1ec3n \u2013 gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i<\/em><\/strong> trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i.<\/p><ul><li style=\"text-align: justify;\" data-start=\"693\" data-end=\"1054\">\u0110i\u1ec3m kh\u00e1c bi\u1ec7t c\u1ee7a L\u1ea1c Vi\u1ec7t E-Learning n\u1eb1m \u1edf kh\u1ea3 n\u0103ng k\u1ebft h\u1ee3p linh ho\u1ea1t gi\u1eefa c\u00f4ng ngh\u1ec7, tr\u1ea3i nghi\u1ec7m h\u1ecdc t\u1eadp v\u00e0 qu\u1ea3n tr\u1ecb \u0111\u00e0o t\u1ea1o. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 tri\u1ec3n khai theo m\u00f4 h\u00ecnh SaaS ho\u1eb7c on-premise, d\u1ec5 d\u00e0ng t\u00edch h\u1ee3p v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng hi\u1ec7n c\u00f3<\/li><li style=\"text-align: justify;\" data-start=\"693\" data-end=\"1054\">Tu\u00e2n th\u1ee7 c\u00e1c chu\u1ea9n qu\u1ed1c t\u1ebf nh\u01b0 SCORM, OpenBadges, \u0111\u1ea3m b\u1ea3o t\u00ednh chu\u1ea9n h\u00f3a v\u00e0 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng l\u00e2u d\u00e0i.<\/li><li style=\"text-align: justify;\" data-start=\"1056\" data-end=\"1471\">Kh\u00f4ng d\u1eebng \u1edf vi\u1ec7c \u201c\u0111\u01b0a t\u00e0i li\u1ec7u l\u00ean h\u1ec7 th\u1ed1ng\u201d, L\u1ea1c Vi\u1ec7t E-Learning t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng h\u1ecdc t\u1eadp \u0111a ph\u01b0\u01a1ng th\u1ee9c: l\u1edbp h\u1ecdc online, h\u1ecdc li\u1ec7u \u0111a ph\u01b0\u01a1ng ti\u1ec7n, di\u1ec5n \u0111\u00e0n \u2013 wiki trao \u0111\u1ed5i ki\u1ebfn th\u1ee9c, thi \u2013 \u0111\u00e1nh gi\u00e1 \u2013 c\u1ea5p ch\u1ee9ng ch\u1ec9 t\u1ef1 \u0111\u1ed9ng.<\/li><li style=\"text-align: justify;\" data-start=\"1056\" data-end=\"1471\">To\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh h\u1ecdc t\u1eadp c\u1ee7a nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c theo d\u00f5i, ph\u00e2n t\u00edch b\u00e1o c\u00e1o theo th\u1eddi gian th\u1ef1c, gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 ch\u00ednh x\u00e1c hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o v\u00e0 m\u1ee9c \u0111\u1ed9 ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c.<\/li><li style=\"text-align: justify;\" data-start=\"1473\" data-end=\"1762\">Giao di\u1ec7n hi\u1ec7n \u0111\u1ea1i, b\u1ea3o m\u1eadt cao, t\u1ef1 \u0111\u1ed9ng h\u00f3a s\u00e2u, kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u00e0o t\u1ea1o gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u chi ph\u00ed \u0111\u00e0o t\u1ea1o, n\u00e2ng cao n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c, gia t\u0103ng s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean.<\/li><\/ul><p style=\"text-align: center;\"><a href=\"https:\/\/elearning.lacviet.vn\/?utm_source=surehcs.com&amp;utm_medium=topic-\u0111ao-tao\" target=\"_blank\" rel=\"nofollow noopener\"><strong><em>XEM CHI TI\u1ebeT T\u00cdNH N\u0102NG QU\u1ea2N L\u00dd \u0110\u00c0O T\u1ea0O L\u1ea0C VI\u1ec6T E-LEARNING T\u1ea0I \u0110\u00c2Y<\/em><\/strong><\/a><\/p><div style=\"text-align: justify;\"><p data-start=\"146\" data-end=\"586\"><em><strong data-start=\"146\" data-end=\"219\">S\u1eb5n s\u00e0ng n\u00e2ng t\u1ea7m hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 trong doanh nghi\u1ec7p c\u1ee7a b\u1ea1n? <img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f449.svg\" alt=\"\ud83d\udc49\" \/> Li\u00ean h\u1ec7 L\u1ea1c Vi\u1ec7t ngay h\u00f4m nay \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n m\u00f4 h\u00ecnh tri\u1ec3n khai E-Learning ph\u00f9 h\u1ee3p v\u1edbi quy m\u00f4, ng\u00e0nh ngh\u1ec1 v\u00e0 m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p.<\/strong><\/em><\/p><p data-start=\"146\" data-end=\"586\">V\u1edbi phi\u00ean b\u1ea3n Cloud, L\u1ea1c Vi\u1ec7t E-learning c\u00f3 th\u1ec3 <strong>tri\u1ec3n khai nhanh trong 7 ng\u00e0y<\/strong>, kh\u00f4ng c\u1ea7n \u0111\u1ea7u t\u01b0 h\u1ea1 t\u1ea7ng, b\u1ea3o m\u1eadt cao v\u00e0 s\u1eb5n s\u00e0ng m\u1edf r\u1ed9ng cho h\u00e0ng ch\u1ee5c ngh\u00ecn ng\u01b0\u1eddi d\u00f9ng.<\/p><blockquote><p style=\"text-align: center;\"><span style=\"color: #cf2e2e;\"><strong>\u0110\u0102NG K\u00dd NH\u1eacN DEMO NGAY<\/strong><\/span><\/p><p style=\"text-align: center;\"><div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_20_container\" data-token=\"93fc3c83f4f6ea9bd78bda054adbf201\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form \" id=\"form_tu-van-lv-elearning\" data-token=\"93fc3c83f4f6ea9bd78bda054adbf201\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">T\u01b0 v\u1ea5n LV E-learning<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"20\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_20\" id=\"frm_hide_fields_20\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"tu-van-lv-elearning\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_20\" name=\"frm_submit_entry_20\" value=\"5ae409a6cc\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/posts\/25254\" \/><div id=\"frm_field_136_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_en46r32\" id=\"field_en46r32_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_en46r32\" name=\"item_meta[136]\" value=\"\"  placeholder=\"H\u1ecd v\u00e0 t\u00ean *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_137_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6\">\r\n    <label for=\"field_dzlrg32\" id=\"field_dzlrg32_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"tel\" id=\"field_dzlrg32\" name=\"item_meta[137]\" value=\"\"  placeholder=\"S\u1ed1 \u0111i\u1ec7n tho\u1ea1i *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\" pattern=\"((\\+\\d{1,3}(-|.| )?\\(?\\d\\)?(-| |.)?\\d{1,5})|(\\(?\\d{2,6}\\)?))(-|.| )?(\\d{3,4})(-|.| )?(\\d{4})(( x| ext)\\d{1,5}){0,1}$\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_138_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_2lsx032\" id=\"field_2lsx032_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_2lsx032\" name=\"item_meta[138]\" value=\"\"  placeholder=\"Email *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_139_container\" class=\"frm_form_field form-field  frm_top_container frm6\">\r\n    <label for=\"field_zza1f32\" id=\"field_zza1f32_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[139]\" id=\"field_zza1f32\"  placeholder=\"Ch\u1ee9c v\u1ee5\" data-invmsg=\"This field is invalid\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Ch\u1ee9c v\u1ee5<\/option><option  value=\"Founder\">Founder<\/option><option  value=\"Ch\u1ee7 t\u1ecbch\">Ch\u1ee7 t\u1ecbch<\/option><option  value=\"CEO\">CEO<\/option><option  value=\"CHRO\">CHRO<\/option><option  value=\"Tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1\">Tr\u01b0\u1edfng ph\u00f2ng nh\u00e2n s\u1ef1<\/option><option  value=\"Chuy\u00ean vi\u00ean nh\u00e2n s\u1ef1\">Chuy\u00ean vi\u00ean nh\u00e2n s\u1ef1<\/option><option  value=\"Nh\u00e2n vi\u00ean\">Nh\u00e2n vi\u00ean<\/option><option  value=\"Kh\u00e1c\">Kh\u00e1c<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_140_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_k06ee5\" id=\"field_k06ee5_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[140]\" id=\"field_k06ee5\"  placeholder=\"Nhu c\u1ea7u t\u01b0 v\u1ea5n *\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng.\" aria-required=\"true\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Nhu c\u1ea7u t\u01b0 v\u1ea5n *<\/option><option  value=\"Thu\u00ea ph\u1ea7n m\u1ec1m\">Thu\u00ea ph\u1ea7n m\u1ec1m<\/option><option  value=\"Tri\u1ec3n khai theo y\u00eau c\u1ea7u\">Tri\u1ec3n khai theo y\u00eau c\u1ea7u<\/option><option  value=\"Tr\u1ea3i nghi\u1ec7m\/demo\">Tr\u1ea3i nghi\u1ec7m\/demo<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_141_container\" class=\"frm_form_field form-field  frm_top_container frm6\">\r\n    <label for=\"field_ahom94\" id=\"field_ahom94_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_ahom94\" name=\"item_meta[141]\" value=\"\"  placeholder=\"T\u00ean doanh nghi\u1ec7p\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_142_container\" class=\"frm_form_field form-field  frm_none_container frm12 frm_first\">\r\n\t<label for=\"g-recaptcha-response\" id=\"field_ojp105_label\" class=\"frm_primary_label\">Captcha\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<div  id=\"field_ojp105\" class=\"g-recaptcha\" data-sitekey=\"6LexPF8bAAAAABVTCNDuOGGhiBWMaQijt5r_RX_G\" data-size=\"normal\" data-theme=\"light\"><\/div>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_143_container\" class=\"frm_form_field  frm12 frm_first frm_html_container form-field\"><span style=\"font-size: 13px; color: #333;\"><em>B\u1eb1ng c\u00e1ch nh\u1ea5n v\u00e0o n\u00fat <strong>G\u1eedi y\u00eau c\u1ea7u<\/strong>, b\u1ea1n \u0111\u00e3 \u0111\u1ed3ng \u00fd v\u1edbi <a href=\"https:\/\/www.surehcs.com\/chinh-sach-bao-ve-du-lieu-ca-nhan\/\">Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt th\u00f4ng tin<\/a> c\u1ee7a L\u1ea1c Vi\u1ec7t SureHCS.<\/em><\/span><\/div>\n<div id=\"frm_field_144_container\" class=\"frm_form_field form-field \">\r\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit\" type=\"submit\"  >G\u1eedi y\u00eau c\u1ea7u<\/button>\r\n\r\n\r\n<\/div>\r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_145_container\">\n\t\t\t<label for=\"field_xw43o\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_xw43o\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[145]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"Yo6xeb\/G8f0MzzIW40smwxCVMnikXUEk\/GnrIDDKTYU=\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n<\/p><\/blockquote><p style=\"text-align: left;\"><b>TH\u00d4NG TIN LI\u00caN H\u1ec6:<\/b><\/p><ul><li style=\"text-align: left;\">Hotline: <a href=\"tel:0901555063\">0901 555 063<\/a><\/li><li style=\"text-align: left;\">Email: <a href=\"mailto:surehcs@lacviet.com.vn\">surehcs@lacviet.com.vn<\/a> | Website: <a href=\"https:\/\/www.surehcs.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.surehcs.com\/<\/a><\/li><li style=\"text-align: left;\">\u0110\u1ecba ch\u1ec9 v\u0103n ph\u00f2ng: <a href=\"https:\/\/maps.app.goo.gl\/Jqy5fZgaAnFMbJdB7\" target=\"_blank\" rel=\"nofollow noopener\">23 Nguy\u1ec5n Th\u1ecb Hu\u1ef3nh, Ph\u01b0\u1eddng Ph\u00fa Nhu\u1eadn, TP.HCM<\/a><\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/p>\n<p style=\"text-align: justify;\">Nh\u1edd t\u00edch h\u1ee3p gi\u1eefa <a href=\"https:\/\/www.surehcs.com\/he-thong-elearning\/\">h\u1ec7 th\u1ed1ng Elearning<\/a> v\u00e0 SureHCS, L\u1ea1c Vi\u1ec7t mang \u0111\u1ebfn m\u1ed9t gi\u1ea3i ph\u00e1p qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 to\u00e0n di\u1ec7n t\u1eeb \u0111\u00e0o t\u1ea1o, \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c, \u0111\u1ebfn qu\u1ea3n l\u00fd KPI v\u00e0 l\u01b0\u01a1ng th\u01b0\u1edfng, gi\u00fap doanh nghi\u1ec7p kh\u00f4ng ch\u1ec9 \u0111o l\u01b0\u1eddng m\u00e0 c\u00f2n n\u00e2ng cao hi\u1ec7u su\u1ea5t th\u1ef1c s\u1ef1 c\u1ee7a \u0111\u1ed9i ng\u0169.<\/p>\n<p style=\"text-align: justify;\">Vi\u1ec7c x\u00e2y d\u1ef1ng b\u1ea3ng KPI cho nh\u00e2n vi\u00ean kh\u00f4ng ch\u1ec9 gi\u00fap doanh nghi\u1ec7p \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c m\u1ed9t c\u00e1ch kh\u00e1ch quan m\u00e0 c\u00f2n l\u00e0 c\u00f4ng c\u1ee5 \u0111\u1ecbnh h\u01b0\u1edbng ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c, t\u1ea1o \u0111\u1ed9ng l\u1ef1c cho \u0111\u1ed9i ng\u0169. M\u1ed9t h\u1ec7 th\u1ed1ng KPI r\u00f5 r\u00e0ng, minh b\u1ea1ch s\u1ebd gi\u00fap nh\u00e0 qu\u1ea3n tr\u1ecb d\u1ec5 d\u00e0ng \u0111\u00e1nh gi\u00e1, khen th\u01b0\u1edfng v\u00e0 \u0111i\u1ec1u ch\u1ec9nh chi\u1ebfn l\u01b0\u1ee3c nh\u00e2n s\u1ef1 ph\u00f9 h\u1ee3p.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>B\u1ea3ng KPI cho nh\u00e2n vi\u00ean l\u00e0 c\u00f4ng c\u1ee5 qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t gi\u00fap doanh nghi\u1ec7p \u0111o l\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c c\u1ee7a t\u1eebng v\u1ecb tr\u00ed d\u1ef1a tr\u00ean c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u1ecbnh l\u01b0\u1ee3ng c\u1ee5 th\u1ec3. B\u00e0i vi\u1ebft n\u00e0y L\u1ea1c Vi\u1ec7t SureHCS s\u1ebd cung c\u1ea5p h\u01b0\u1edbng d\u1eabn chi ti\u1ebft v\u1ec1 c\u00e1ch x\u00e2y d\u1ef1ng [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":25258,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[670],"tags":[732],"class_list":["post-25254","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dao-tao","tag-kpi-danh-gia"],"_links":{"self":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts\/25254","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/comments?post=25254"}],"version-history":[{"count":2,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts\/25254\/revisions"}],"predecessor-version":[{"id":25541,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/posts\/25254\/revisions\/25541"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/media\/25258"}],"wp:attachment":[{"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/media?parent=25254"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/categories?post=25254"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.surehcs.com\/en\/wp-json\/wp\/v2\/tags?post=25254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}