{"id":7452,"date":"2022-11-04T11:13:10","date_gmt":"2022-11-04T04:13:10","guid":{"rendered":"http:\/\/surehcs.com\/?p=7452"},"modified":"2025-05-28T16:44:56","modified_gmt":"2025-05-28T09:44:56","slug":"phuong-phap-star-cho-nhung-cau-hoi-phong-van-ve-hanh-vi","status":"publish","type":"post","link":"https:\/\/www.surehcs.com\/en\/phuong-phap-star-cho-nhung-cau-hoi-phong-van-ve-hanh-vi\/","title":{"rendered":"Method STAR on behavioral interviewing, recruiting the right people"},"content":{"rendered":"

B\u1ea1n t\u1eebng g\u1eb7p \u1ee9ng vi\u00ean c\u00f3 h\u1ed3 s\u01a1 \u1ea5n t\u01b0\u1ee3ng nh\u01b0ng l\u1ea1i l\u00fang t\u00fang khi tr\u1ea3 l\u1eddi ph\u1ecfng v\u1ea5n? Hay \u0111\u00e3 t\u1eebng tuy\u1ec3n nh\u1ea7m ng\u01b0\u1eddi ch\u1ec9 v\u00ec h\u1ecd \u201cn\u00f3i t\u1ed1t h\u01a1n l\u00e0m\u201d? Trong b\u1ed1i c\u1ea3nh th\u1ecb tr\u01b0\u1eddng lao \u0111\u1ed9ng bi\u1ebfn \u0111\u1ed9ng nhanh, nh\u00e0 tuy\u1ec3n d\u1ee5ng kh\u00f4ng ch\u1ec9 c\u1ea7n ng\u01b0\u1eddi gi\u1ecfi m\u00e0 c\u00f2n c\u1ea7n ng\u01b0\u1eddi ph\u00f9 h\u1ee3p v\u00e0 c\u00f3 th\u1ec3 \u201cl\u00e0m \u0111\u01b0\u1ee3c vi\u1ec7c\u201d. \u0110\u00f3 l\u00e0 l\u00fd do ph\u01b0\u01a1ng ph\u00e1p STAR<\/strong> ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c c\u00e1c chuy\u00ean gia nh\u00e2n s\u1ef1 \u01b0a chu\u1ed9ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 \u1ee9ng vi\u00ean qua ph\u1ecfng v\u1ea5n h\u00e0nh vi<\/strong> \u2013 m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn khoa h\u1ecdc, nh\u1ea5t qu\u00e1n v\u00e0 hi\u1ec7u qu\u1ea3. C\u00f9ng SureHCS<\/a> kh\u00e1m ph\u00e1 c\u00e1ch \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p STAR \u0111\u1ec3 \u0111\u1eb7t c\u00e2u h\u1ecfi, \u0111\u00e1nh gi\u00e1 c\u00e2u tr\u1ea3 l\u1eddi v\u00e0 ra quy\u1ebft \u0111\u1ecbnh tuy\u1ec3n d\u1ee5ng ch\u00ednh x\u00e1c h\u01a1n.<\/p>\n

1. Ph\u01b0\u01a1ng ph\u00e1p STAR l\u00e0 g\u00ec?<\/h2>\n
Ph\u01b0\u01a1ng ph\u00e1p STAR l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e3 \u0111\u01b0\u1ee3c ki\u1ec3m ch\u1ee9ng gi\u00fap tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n h\u00e0nh vi. STAR l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a Situation<\/em> (t\u00ecnh hu\u1ed1ng) – Task<\/em> (nhi\u1ec7m v\u1ee5) – Action<\/em> (h\u00e0nh \u0111\u1ed9ng) – Result <\/em>(k\u1ebft qu\u1ea3).
\nSituation<\/em>:<\/strong> M\u1ed9t s\u1ef1 ki\u1ec7n, d\u1ef1 \u00e1n, ho\u1eb7c m\u1ed9t th\u1eed th\u00e1ch ph\u1ea3i \u0111\u1ed1i m\u1eb7t.
\nTask<\/em>:<\/strong> Nh\u1eefng tr\u00e1ch nhi\u1ec7m c\u1ee7a b\u1ea1n v\u00e0 nh\u1eefng y\u00eau c\u1ea7u v\u1ec1 t\u00ecnh hu\u1ed1ng
\nAction<\/em>:<\/strong> C\u00e1c b\u01b0\u1edbc ho\u1eb7c quy tr\u00ecnh \u0111\u1ec3 kh\u1eafc ph\u1ee5c t\u00ecnh h\u00ecnh.
\nResult<\/em>: <\/strong>K\u1ebft qu\u1ea3 c\u1ee7a c\u00e1c h\u00e0nh \u0111\u1ed9ng \u0111\u00e3 l\u00e0m.<\/div>\n
\n
C\u00f3 v\u1ebb kh\u00e1 l\u00e0 \u0111\u01a1n gi\u1ea3n \u0111\u00fang kh\u00f4ng? Ch\u1eafc ch\u1eafn r\u1ed3i, nh\u01b0ng b\u1eb1ng c\u00e1ch n\u00e0o b\u1ed1n t\u1eeb n\u00e0y c\u00f3 th\u1ec3 xua tan n\u1ed7i lo l\u1eafng c\u1ee7a b\u1ea1n v\u1ec1 nh\u1eefng c\u00e2u h\u1ecfi h\u00e0nh vi. H\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u k\u1ef9 nh\u00e9.<\/div>\n
M\u1eb9o:<\/strong><\/em> K\u1ef9 thu\u1eadt STAR ho\u00e0n h\u1ea3o cho m\u1ecdi v\u1ea5n \u0111\u1ec1, n\u00f3 khuy\u1ebfn kh\u00edch b\u1ea1n n\u00f3i v\u1ec1 nh\u1eefng th\u00e0nh t\u1ef1u\u00a0thay v\u00ec nh\u1eefng nhi\u1ec7m v\u1ee5 v\u00e0 tr\u00e1ch nhi\u1ec7m t\u1ebb nh\u1ea1t!<\/div>\n
\"ph\u01b0\u01a1ng<\/div>\n

2. S\u1ef1 gi\u1ea3i th\u00edch v\u1ec1 nh\u1eefng c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n d\u1ef1a tr\u00ean h\u00e0nh vi<\/h2>\n
V\u1eady, nh\u1eefng c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n h\u00e0nh vi l\u00e0 g\u00ec? N\u00f3 ch\u00ednh l\u00e0 nh\u1eefng c\u00e2u h\u1ecfi v\u1ec1 t\u00ecnh hu\u1ed1ng c\u1ee5 th\u1ec3, tr\u1ea3i nghi\u1ec7m c\u00f4ng vi\u1ec7c c\u0169 c\u1ee7a b\u1ea1n v\u00e0 c\u00e1ch b\u1ea1n x\u1eed l\u00fd ch\u00fang. Ng\u01b0\u1eddi ph\u1ecfng v\u1ea5n s\u1ebd d\u1ef1a v\u00e0o c\u00e2u tr\u1ea3 l\u1eddi \u0111\u1ec3 xem li\u1ec7u b\u1ea1n c\u00f3 \u0111\u01b0a ra nh\u1eefng \u00fd t\u01b0\u1edfng ph\u00f9 h\u1ee3p hay kh\u00f4ng. C\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n h\u00e0nh vi l\u00e0 m\u1ed9t trong nh\u1eefng \u0111i\u1ec3m y\u1ebfu l\u1edbn nh\u1ea5t c\u1ee7a c\u00e1c \u1ee9ng vi\u00ean. Ng\u01b0\u1eddi\u00a0tuy\u1ec3n d\u1ee5ng kh\u00f4ng t\u00ecm ki\u1ebfm m\u1ed9t c\u00e2u tr\u1ea3 l\u1eddi \u0111\u01a1n gi\u1ea3n nh\u01b0 l\u00e0 \u201cc\u00f3\/kh\u00f4ng\u201d. Ho\u0323 c\u00e2\u0300n m\u1ed9t c\u00e2u tr\u1ea3 l\u1eddi chi ti\u1ebft.<\/div>\n
V\u00e0, th\u1eadm ch\u00ed n\u1ebfu b\u1ea1n kh\u00f4ng c\u00f3 kinh nghi\u1ec7m l\u00e0m vi\u1ec7c, nh\u1eefng c\u00e2u h\u1ecfi v\u00e0 c\u00e2u tr\u1ea3 l\u1eddi d\u1ef1a tr\u00ean h\u00e0nh vi c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c li\u00ean k\u1ebft v\u1edbi c\u00e1c t\u00ecnh hu\u1ed1ng. V\u00ed d\u1ee5 nh\u01b0 nh\u1eefng d\u1ef1 \u00e1n \u1edf tr\u01b0\u1eddng \u0111\u1ea1i h\u1ecdc hay nh\u1eefng c\u00f4ng vi\u1ec7c t\u00ecnh nguy\u1ec7n… Nh\u1eefng c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n h\u00e0nh vi th\u01b0\u1eddng b\u1eaft \u0111\u1ea7u b\u1eb1ng:\u00a0\u201cN\u00f3i t\u00f4i bi\u1ebft v\u1ec1 kho\u1ea3ng th\u1eddi gian khi\u2026\u201d, \u201cCho t\u00f4i m\u1ed9t v\u00ed d\u1ee5 v\u1ec1\u2026\u201d, \u201cB\u1ea1n \u0111\u00e3 t\u1eebng\u2026\u201d, \u201cMi\u00eau t\u1ea3 m\u1ed9t vi\u1ec7c m\u00e0 b\u1ea1n ph\u1ea3i l\u00e0m\u2026.\u201d<\/em><\/div>\n

Ha\u0303y cu\u0300ng th\u01b0\u0309 xem nhe\u0301<\/strong><\/p>\n

Ok, v\u1eady b\u1ea1n \u0111\u00e3 n\u1eafm \u0111\u01b0\u1ee3c \u00fd ch\u00ednh. Va\u0300 gi\u01a1\u0300 ba\u0323n h\u00e3y l\u00e0m m\u1ed9t b\u00e0i ki\u1ec3m tra nhanh \u0111\u1ec3 xem b\u1ea1n c\u00f3 th\u1ef1c s\u1ef1 hi\u1ec3u khi n\u00e0o \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p STAR hay kh\u00f4ng. \u0110i\u1ec1u n\u00e0o sau \u0111\u00e2y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 c\u00e2u h\u1ecfi h\u00e0nh vi?<\/div>\n
[A] H\u00e3y cho t\u00f4i m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 c\u00e1ch b\u1ea1n x\u1eed l\u00fd cu\u1ed9c g\u1ecdi \u0111i\u1ec7n tho\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng.<\/div>\n
[B] H\u00e3y k\u1ec3 cho t\u00f4i nghe v\u1ec1 kho\u1ea3ng th\u1eddi gian b\u1ea1n l\u00e0m t\u1ed1t c\u00f4ng vi\u1ec7c\u00a0d\u01b0\u1edbi \u00e1p l\u1ef1c l\u1edbn.<\/div>\n
[C] B\u1ea1n th\u1ea5y m\u00ecnh \u1edf \u0111\u00e2u trong 5 n\u0103m?<\/div>\n
V\u1eady, c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a b\u1ea1n l\u00e0 g\u00ec?<\/div>\n
V\u00e2ng, c\u00e2u tr\u1ea3 l\u1eddi \u0111\u00fang l\u00e0 [B]. C\u00e2u tr\u1ea3 l\u1eddi [C] r\u00f5 r\u00e0ng kh\u00f4ng ph\u1ea3i l\u00e0 lo\u1ea1i c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n h\u00e0nh vi, v\u00e0 [A] l\u00e0 m\u1ed9t \u0111\u00e1p \u00e1n d\u1ec5 b\u1ecb l\u1eeba, m\u1eb7c d\u00f9 n\u00f3 b\u1eaft \u0111\u1ea7u theo c\u00e1ch nhi\u1ec1u c\u00e2u h\u1ecfi h\u00e0nh vi l\u00e0m, nh\u01b0ng th\u1ef1c ch\u1ea5t n\u00f3 l\u00e0 m\u1ed9t c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n t\u00ecnh hu\u1ed1ng.<\/div>\n
M\u1eb9o:<\/strong><\/em> C\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n t\u00ecnh hu\u1ed1ng t\u1eadp trung v\u00e0o c\u00e1c s\u1ef1 ki\u1ec7n trong t\u01b0\u01a1ng lai. Thay v\u00ec tr\u00ecnh b\u00e0y v\u1edbi ng\u01b0\u1eddi ph\u1ecfng v\u1ea5n m\u1ed9t s\u1ef1 ki\u1ec7n th\u1ef1c t\u1ebf v\u00e0 c\u00e1ch b\u1ea1n x\u1eed l\u00fd n\u00f3 b\u1eb1ng kinh nghi\u1ec7m l\u00e0m vi\u1ec7c trong qu\u00e1 kh\u1ee9.<\/em>\u00a0Ph\u1ecfng v\u1ea5n t\u00ecnh hu\u1ed1ng s\u1ebd xem x\u00e9t c\u00e1ch b\u1ea1n gi\u1ea3i quy\u1ebft m\u1ed9t s\u1ef1 vi\u1ec7c c\u00f3 th\u1ec3 x\u1ea3y ra trong t\u01b0\u01a1ng lai<\/em> c\u1ee7a c\u00f4ng ty.<\/div>\n
\"ph\u01b0\u01a1ng<\/div>\n

3. Tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n h\u00e0nh vi theo ph\u01b0\u01a1ng ph\u00e1p STAR<\/h2>\n
V\u00e2ng, ch\u00fang ta bi\u1ebft th\u1ebf n\u00e0o l\u00e0 nh\u1eefng c\u00e2u h\u1ecfi h\u00e0nh vi trong c\u00e1c cu\u1ed9c ph\u1ecfng v\u1ea5n\u00a0v\u00e0 kh\u00e1i ni\u1ec7m c\u01a1 b\u1ea3n c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p STAR. Nh\u01b0ng l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 k\u1ebft h\u1ee3p c\u1ea3 hai \u0111i\u1ec1u \u0111\u00f3 v\u00e0 l\u00e0m cho b\u1ea1n tr\u1edf th\u00e0nh ng\u00f4i sao c\u1ee7a cu\u1ed9c ph\u1ecfng v\u1ea5n?<\/div>\n
Gi\u1ea3\u00a0s\u1eed v\u1edbi c\u00e2u h\u1ecfi [B] \u1edf tr\u00ean:\u00a0“H\u00e3y k\u1ec3 cho t\u00f4i nghe v\u1ec1 m\u1ed9t l\u1ea7n b\u1ea1n l\u00e0m vi\u1ec7c t\u1ed1t d\u01b0\u1edbi \u00e1p l\u1ef1c l\u1edbn.\u201d<\/em>\u00a0S\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p STAR \u0111\u1ec3 tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi n\u00e0y:<\/div>\n

Tr\u01b0\u1edbc ti\u00ean ch\u00fang ta\u00a0s\u1ebd b\u1eaft \u0111\u1ea7u v\u1edbi t\u00ecnh hu\u1ed1ng nh\u01b0 sau<\/strong>:<\/p>\n

“M\u1ed9t l\u1ea7n, trong c\u00f4ng vi\u1ec7c cu\u1ed1i c\u00f9ng c\u1ee7a t\u00f4i, \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a t\u00f4i c\u00f3 m\u1ed9t s\u1ef1 c\u1ed1 kh\u1ea9n c\u1ea5p v\u1ec1 gia \u0111\u00ecnh. Do v\u00e2\u0323y ho\u0323 \u0111a\u0303 ph\u1ea3i b\u1ecf l\u1ee1 c\u00f4ng vi\u1ec7c m\u1ed9t th\u1eddi gian. D\u1ef1 \u00e1n r\u1ea5t quan tr\u1ecdng c\u1ee7a h\u1ecd \u0111\u00e3 b\u1ecb b\u1ecf d\u1edf v\u00e0 kh\u00f4ng c\u00f3 ng\u01b0\u1eddi qu\u1ea3n l\u00fd”.<\/em><\/div>\n
Ti\u1ebfp theo, n\u00f3i v\u1ec1 nhi\u1ec7m v\u1ee5:<\/em><\/strong>“Ng\u01b0\u1eddi gi\u00e1m s\u00e1t c\u1ee7a t\u00f4i h\u01b0\u1edbng d\u1eabn t\u00f4i ti\u1ebfn h\u00e0nh d\u1ef1 \u00e1n\u00a0v\u00e0 r\u1ea5t kh\u1eaft khe v\u1ec1 th\u1eddi h\u1ea1n. T\u00f4i ch\u1ec9 c\u00f3 v\u00e0i ng\u00e0y \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c m\u00e0 l\u1ebd ra n\u00ean k\u00e9o d\u00e0i v\u00e0i tu\u1ea7n”.<\/em><\/div>\n
Sau \u0111\u00f3 nh\u1eefng h\u00e0nh \u0111\u1ed9ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1:\u00a0<\/strong>“T\u00f4i \u0111\u00e3 y\u00eau c\u1ea7u\u00a0gi\u1ea3m nhi\u1ec7m v\u1ee5 h\u00e0ng tu\u1ea7n v\u00e0 \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn. T\u1eeb \u0111\u00f3\u00a0c\u00f3 nhi\u1ec1u th\u1eddi gian h\u01a1n \u0111\u1ec3 ti\u1ebfn t\u1edbi nh\u1eefng d\u1ef1 \u00e1n \u0111\u1eb7c bi\u1ec7t. T\u00f4i c\u00f3 th\u1ec3 ph\u00e2n b\u1ed5 c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch \u0111\u1ed3ng \u0111\u1ec1u cho \u0111\u1ed3ng \u0111\u1ed9i c\u1ee7a t\u00f4i”.<\/em><\/div>\n
V\u00e0 cu\u1ed1i c\u00f9ng, k\u1ebft qu\u1ea3 c\u1ee7a nh\u1eefng h\u00e0nh \u0111\u1ed9ng:<\/strong><\/em> “Do nhi\u1ec7m v\u1ee5 m\u1ed7i ng\u00e0y c\u1ee7a t\u00f4i \u0111\u01b0\u1ee3c c\u1eaft gi\u1ea3m, t\u00f4i c\u00f3 th\u1ec3 ph\u00e2n b\u1ed5 nhi\u1ec1u th\u1eddi gian h\u01a1n cho nh\u1eefng d\u1ef1 \u00e1n \u0111\u1eb7c bi\u1ec7t. \u0110i\u1ec1u n\u00e0y gi\u00fap t\u00f4i ho\u00e0n th\u00e0nh n\u00f3 \u0111\u00fang th\u1eddi h\u1ea1n v\u1edbi \u0111\u1ed9 ch\u00ednh x\u00e1c tuy\u1ec7t \u0111\u1ed1i. Ng\u01b0\u1eddi gi\u00e1m s\u00e1t \u0111\u00e3 \u0111\u00e1nh gi\u00e1 cao th\u00e1i \u0111\u1ed9 c\u1ee7a t\u00f4i. Sau \u0111o\u0301, t\u00f4i \u0111\u01b0\u1ee3c giao cho nhi\u1ec1u d\u1ef1 \u00e1n h\u01a1n, c\u00f9ng v\u1edbi m\u1ed9t s\u1ef1 th\u0103ng ti\u1ebfn v\u00e0 m\u1ee9c l\u01b0\u01a1ng cao h\u01a1n”.<\/em><\/div>\n

Ba\u0300i ho\u0323c la\u0300 gi\u0300?<\/strong><\/p>\n

B\u1ea1n c\u00f3 th\u1ea5y kh\u00f4ng? C\u00f3 th\u1ec3 c\u00f3 r\u1ea5t nhi\u1ec1u c\u00e1ch tr\u1ea3 l\u1eddi, nh\u01b0ng vi\u1ec7c tu\u00e2n theo c\u1ea5u tr\u00fac STAR s\u1ebd cho b\u1ea1n nh\u1eefng c\u00e2u tr\u1ea3 l\u1eddi chi ti\u1ebft. \u0110\u00e2y la\u0300 \u0111i\u00ea\u0300u m\u00e0 ng\u01b0\u1eddi ph\u1ecfng v\u1ea5n k\u1ef3 v\u1ecdng khi h\u1ecfi c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n d\u1ef1a tr\u00ean h\u00e0nh vi. V\u00e0, n\u00f3 th\u1ef1c s\u1ef1 kh\u00f4ng qu\u00e1 kh\u00f3. Mi\u1ec5n l\u00e0 b\u1ea1n th\u1ef1c hi\u1ec7n theo th\u1ee9 t\u1ef1 c\u00e1c b\u01b0\u1edbc trong ph\u01b0\u01a1ng ph\u00e1p STAR. B\u1ea1n s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c c\u00e2u tr\u1ea3 l\u1eddi g\u00e2y \u1ea5n t\u01b0\u1ee3ng v\u1edbi ng\u01b0\u1eddi ph\u1ecfng v\u1ea5n.<\/div>\n
M\u1eb9o:<\/strong> <\/em>Khi tr\u1ea3 l\u1eddi theo c\u00f4ng th\u1ee9c STAR, s\u1eed d\u1ee5ng ng\u00f4i th\u1ee9 nh\u1ea5t s\u1ed1 \u00edt. \u201cT\u00f4i l\u00e0m nh\u1eefng c\u00e1i n\u00e0y\u201d thay v\u00ec \u201cCh\u00fang t\u00f4i l\u00e0m nh\u1eefng c\u00e1i n\u00e0y\u201d. N\u00f3 s\u1ebd d\u1ed3n tr\u1ecdng t\u00e2m v\u00e0o b\u1ea1n.<\/div>\n
\"ph\u01b0\u01a1ng<\/div>\n

4.\u00a0Nh\u1eefng c\u00e2u ph\u1ecfng v\u1ea5n\u00a0h\u00e0nh vi & nh\u1eefng v\u00ed d\u1ee5 v\u1ec1 c\u00e2u tr\u1ea3 l\u1eddi theo ph\u01b0\u01a1ng ph\u00e1p STAR<\/h2>\n
Kh\u00f4ng kh\u00f3 nh\u01b0 b\u1ea1n ngh\u0129, \u0111\u00fang kh\u00f4ng? B\u1ea1n \u0111\u00e3 hi\u1ec3u c\u00e1ch tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n theo ph\u01b0\u01a1ng ph\u00e1p STAR, c\u0169ng nh\u01b0 c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n h\u00e0nh vi l\u00e0 g\u00ec v\u00e0 c\u00e1ch tr\u1ea3 l\u1eddi ch\u00fang. V\u00e0 b\u00e2y gi\u1edd, ch\u00fang ta\u00a0c\u00f9ng t\u00ecm hi\u1ec3u\u00a0m\u1ed9t s\u1ed1 c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n h\u00e0nh vi ph\u1ed5 bi\u1ebfn v\u00e0 nh\u1eefng c\u00e2u tr\u1ea3 l\u1eddi m\u1eabu hay nh\u1ea5t.<\/div>\n

C\u00e2u h\u1ecfi:<\/strong><\/em><\/p>\n

Cho t\u00f4i bi\u1ebft v\u1ec1 m\u1ed9t l\u1ea7n b\u1ea1n c\u00f3 s\u1ef1 b\u1ea5t \u0111\u1ed3ng quan \u0111i\u1ec3m v\u1edbi \u0111\u1ed3ng nghi\u1ec7p trong c\u00f4ng vi\u1ec7c<\/div>\n
Tr\u1ea3 l\u1eddi theo m\u00f4 h\u00ecnh STAR:<\/strong><\/em>\u00a0Do th\u00f4ng tin sai l\u1ec7ch, t\u00f4i t\u1eebng c\u00f3 m\u1ed9t s\u1ef1 b\u1ea5t \u0111\u1ed3ng quan \u0111i\u1ec3m v\u1edbi \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a m\u00ecnh. \u0110\u1ec3 gi\u1eef cho m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c lu\u00f4n chuy\u00ean nghi\u1ec7p v\u00e0 t\u00edch c\u1ef1c, ch\u00fang t\u00f4i bu\u1ed9c\u00a0ph\u1ea3i th\u1ea3o lu\u1eadn v\u1ec1 nh\u1eefng b\u1ea5t \u0111\u1ed3ng v\u00e0 c\u00f9ng nhau s\u1eeda \u0111\u1ed5i. M\u1ed9t l\u1ea7n, t\u00f4i \u0103n tr\u01b0a c\u00f9ng \u0111\u1ed3ng nghi\u1ec7p. T\u00f4i tr\u1ea3 ti\u1ec1n cho b\u1eefa \u0103n, ch\u1ee7 \u0111\u1ed9ng xin l\u1ed7i cho nh\u1eefng \u0111i\u1ec1u t\u00f4i \u0111\u00e3 l\u00e0m sai. T\u1eeb \u0111\u00f3, ch\u00fang t\u00f4i l\u00e0m vi\u1ec7c c\u00f9ng nhau r\u1ea5t tho\u1ea3i m\u00e1i. Chu\u0301ng t\u00f4i cu\u0303ng th\u01b0\u1eddng \u0111\u01b0\u1ee3c m\u1ecdi ng\u01b0\u1eddi ca ng\u1ee3i v\u1ec1 t\u00ecnh \u0111\u1ed3ng \u0111\u1ed9i \u0111\u00e1ng ng\u01b0\u1ee1ng m\u1ed9<\/div>\n

C\u00e2u h\u1ecfi<\/strong>:<\/em><\/p>\n

B\u1ea1n c\u00f3 th\u1ec3 mi\u00eau t\u1ea3 m\u1ed9t t\u00ecnh hu\u1ed1ng r\u1ea5t \u00e1p l\u1ef1c v\u00e0 c\u00e1ch b\u1ea1n gi\u1ea3i quy\u1ebft n\u00f3 kh\u00f4ng?<\/div>\n
Tr\u1ea3 l\u1eddi theo m\u00f4 h\u00ecnh STAR:<\/strong> <\/em>T\u1ea1i nh\u00e0 h\u00e0ng cu\u1ed1i c\u00f9ng t\u00f4i l\u00e0m vi\u1ec7c, t\u00f4i l\u00e0 m\u1ed9t \u0111\u1ea7u b\u1ebfp tr\u01b0\u1edfng. T\u00f4i ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ea3m b\u1ea3o m\u1ecdi th\u1ee9 \u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp c\u1ea9n th\u1eadn\u00a0trong khu v\u1ef1c b\u1ebfp tr\u01b0\u1edbc khi thanh tra \u0111\u1ebfn. Vi\u0300 v\u00e2\u0323y t\u00f4i nhanh ch\u00f3ng g\u1ecdi nh\u00e2n vi\u00ean t\u1eeb ca l\u00e0m vi\u1ec7c cu\u1ed1i c\u00f9ng t\u1edbi\u00a0\u0111\u1ec3 gi\u00fap \u0111\u1ee1. T\u00f4i cu\u0303ng\u00a0y\u00eau c\u00e2\u0300u nh\u1eefng ng\u01b0\u1eddi kh\u00e1c chu\u1ea9n b\u1ecb cho b\u1eefa t\u1ed1i h\u00f4m \u0111\u00f3. Nh\u1edd v\u1eady, qu\u00e1 tr\u00ecnh thanh tra di\u1ec5n ra r\u1ea5t thu\u1eadn l\u1ee3i. Th\u00e2\u0323m chi\u0301 no\u0301 \u00edt t\u1ed1n k\u00e9m h\u01a1n so v\u1edbi vi\u1ec7c cho nh\u00e2n vi\u00ean l\u00e0m th\u00eam v\u00e0i gi\u1edd \u0111\u1ec3 chu\u1ea9n b\u1ecb.<\/div>\n

C\u00e2u h\u1ecfi:<\/strong><\/em><\/p>\n

B\u1ea1n c\u00f3 th\u1ec3 k\u1ec3 chi ti\u1ebft v\u1ec1 m\u1ed9t l\u1ed7i sai b\u1ea1n \u0111\u00e3 g\u00e2y ra v\u00e0 c\u00e1ch b\u1ea1n gi\u1ea3i quy\u1ebft n\u00f3 kh\u00f4ng?<\/div>\n
Tr\u1ea3 l\u1eddi theo m\u00f4 h\u00ecnh STAR: <\/strong><\/em>M\u1ed9t l\u1ea7n, t\u00f4i g\u1eafn l\u1ed9n h\u00f3a \u0111\u01a1n c\u1ee7a hai s\u1ea3n ph\u1ea9m v\u00e0 g\u1eedi cho kh\u00e1ch h\u00e0ng. \u0110\u1ec3 kh\u00f4ng l\u00e0m kh\u00e1ch h\u00e0ng t\u1ee9c gi\u1eadn, t\u00f4i g\u1ecdi cho c\u1ea3 hai v\u00e0 cung c\u1ea5p cho h\u1ecd h\u00f3a \u0111\u01a1n m\u1edbi v\u1edbi \u0111\u1ecba ch\u1ec9 ch\u00ednh x\u00e1c. \u0110\u1ed3ng th\u1eddi t\u1eb7ng cho m\u1ed7i ng\u01b0\u1eddi m\u1ed9t phi\u1ebfu qu\u00e0 nh\u1ecf \u0111\u1ec3 s\u1eed d\u1ee5ng cho \u0111\u01a1n \u0111\u1eb7t h\u00e0ng trong t\u01b0\u01a1ng lai. C\u1ea3 hai kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 gi\u00fap t\u00f4i s\u1eeda l\u1ed7i c\u1ee7a m\u00ecnh m\u00e0 c\u00f2n r\u1ea5t h\u00e0i l\u00f2ng v\u00e0 n\u00f3i s\u1ebd quay l\u1ea1i mua s\u1eafm nhi\u1ec1u l\u1ea7n n\u1eefa.<\/div>\n

C\u00e2u h\u1ecfi:<\/em> <\/strong><\/p>\n

H\u00e3y k\u1ec3 cho t\u00f4i nghe v\u1ec1 m\u1ed9t l\u1ea7n b\u1ea1n th\u1ef1c hi\u1ec7n t\u1ed1t c\u00f4ng vi\u1ec7c d\u01b0\u1edbi \u00e1p l\u1ef1c r\u1ea5t l\u1edbn.<\/div>\n
Tr\u1ea3 l\u1eddi theo m\u00f4 h\u00ecnh STAR:<\/strong><\/em> \u1ede c\u00f4ng vi\u1ec7c cu\u1ed1i c\u00f9ng, t\u00f4i c\u00f3 m\u1ed9t \u0111\u1ed3ng nghi\u1ec7p c\u1ea7n ph\u1ea3i ngh\u1ec9 l\u00e0m\u00a0m\u1ed9t th\u1eddi gian. D\u1ef1 \u00e1n c\u1ee7a anh \u1ea5y\u00a0b\u1ecb b\u1ecf d\u1edf v\u00e0 kh\u00f4ng c\u00f3 ng\u01b0\u1eddi qu\u1ea3n l\u00fd. Ng\u01b0\u1eddi gi\u00e1m s\u00e1t c\u1ee7a t\u00f4i \u0111\u00e3 h\u01b0\u1edbng d\u1eabn t\u00f4i \u0111\u1ea3m nh\u1eadn d\u1ef1 \u00e1n v\u00e0 r\u1ea5t kh\u1eaft khe v\u1ec1 th\u1eddi h\u1ea1n. T\u00f4i ch\u1ec9 c\u00f3 v\u00e0i ng\u00e0y \u0111\u1ec3 ho\u00e0n th\u00e0nh trong khi\u00a0ban \u0111\u1ea7u ph\u1ea3i m\u1ea5t nh\u1eefng v\u00e0i tu\u1ea7n. T\u00f4i y\u00eau c\u1ea7u gi\u1ea3m b\u1edbt c\u00e1c nhi\u1ec7m v\u1ee5 kh\u00e1c\u00a0\u0111\u1ec3 c\u00f3 th\u00eam th\u1eddi gian ho\u00e0n th\u00e0nh c\u00e1c d\u1ef1 \u00e1n \u0111\u1eb7c bi\u1ec7t. \u0110\u1ed3ng th\u1eddi \u1ee7y th\u00e1c m\u1ed9t s\u1ed1 c\u00f4ng vi\u1ec7c cho c\u00e1c \u0111\u1ed3ng \u0111\u1ed9i. V\u1edbi nh\u1eefng thu\u1eadn l\u1ee3i \u0111\u00f3, t\u00f4i ho\u00e0n th\u00e0nh c\u00e1c d\u1ef1 \u00e1n \u0111\u00fang h\u1ea1n, \u0111\u1ed9 ch\u00ednh x\u00e1c tuy\u1ec7t \u0111\u1ed1i. Ng\u01b0\u1eddi gi\u00e1m s\u00e1t c\u1ee7a t\u00f4i \u0111\u00e1nh gi\u00e1 cao th\u00e1i \u0111\u1ed9 v\u00e0 \u0111\u1ed9ng l\u1ef1c c\u1ee7a t\u00f4i. T\u00f4i \u0111\u00e3 \u0111\u01b0\u1ee3c giao th\u00eam m\u1ed9t s\u1ed1 d\u1ef1 \u00e1n m\u1edbi, c\u00f9ng v\u1edbi vi\u1ec7c th\u0103ng ch\u1ee9c v\u00e0 t\u0103ng l\u01b0\u01a1ng.<\/div>\n

C\u00e2u h\u1ecfi:<\/em> <\/strong><\/p>\n

B\u1ea1n \u0111\u00e3 bao gi\u1edd x\u1eed l\u00fd m\u1ed9t t\u00ecnh hu\u1ed1ng kh\u00f3 li\u00ean quan \u0111\u1ebfn ph\u00f2ng ban kh\u00e1c ch\u01b0a?<\/div>\n
C\u00e2u tr\u1ea3 l\u1eddi m\u1eabu theo ph\u01b0\u01a1ng ph\u00e1p STAR:<\/em> <\/strong>Tr\u01b0\u1edbc \u0111\u00e2y, b\u1ed9 ph\u1eadn c\u1ee7a t\u00f4i \u0111\u00e3 c\u00f3 m\u1ed9t s\u1ed1 hi\u1ec3u l\u1ea7m v\u1edbi c\u00e1c th\u00e0nh vi\u00ean c\u1ee7a b\u1ed9 ph\u1eadn k\u1ebf to\u00e1n trong c\u00f4ng ty. \u0110\u1ec3 gi\u1eef cho tinh th\u1ea7n l\u00e0m vi\u1ec7c kh\u00f4ng b\u1ecb \u1ea3nh h\u01b0\u1edfng, t\u00f4i \u0111\u00e3 cho nh\u00f3m c\u1ee7a m\u00ecnh m\u1ed9t kho\u1ea3n ti\u1ec1n nh\u1ecf. Chu\u0301ng t\u00f4i h\u01b0\u1edbng d\u1eabn c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m m\u1ed7i ng\u01b0\u1eddi ch\u1ecdn ra m\u1ed9t m\u00f3n qu\u00e0 th\u1eadt chu \u0111\u00e1o cho \u0111\u1ed1i t\u00e1c c\u1ee7a h\u1ecd trong ph\u00f2ng k\u1ebf to\u00e1n. Sau h\u00f4m\u00a0\u0111\u00f3, ch\u00fang t\u00f4i tr\u1edf th\u00e0nh b\u1ea1n b\u00e8 v\u00e0 \u0111\u1ed3ng nghi\u1ec7p v\u00f4 c\u00f9ng th\u00e2n thi\u1ebft.<\/div>\n
\"ph\u01b0\u01a1ng<\/div>\n

C\u00e2u h\u1ecfi:<\/strong> <\/em><\/p>\n

H\u00e3y cho t\u00f4i v\u00ed d\u1ee5 v\u1ec1 m\u1ed9t m\u1ee5c ti\u00eau b\u1ea1n t\u1eebng ph\u1ea3i r\u1ea5t\u00a0c\u1ed1 g\u1eafng \u0111\u1ec3\u00a0\u0111\u1ea1t \u0111\u01b0\u1ee3c trong c\u00f4ng vi\u1ec7c.<\/div>\n
Tr\u1ea3 l\u1eddi theo m\u00f4 h\u00ecnh STAR:<\/strong><\/em>\u00a0Va\u0300o th\u00e1ng 10, t\u00f4i \u0111\u00e3 ph\u1ea3i vi\u1ebft s\u00e1u b\u00e0i \u0111\u1ec3 gi\u1eef blog c\u1ee7a ch\u00fang t\u00f4i lu\u00f4n c\u1eadp nh\u1eadt. T\u00f4i \u0111\u00e3 t\u1ea1o ra m\u1ed9t k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng cho ch\u00ednh m\u00ecnh. K\u00ea\u0301 hoa\u0323ch co\u0301 th\u1eddi h\u1ea1n r\u00f5 r\u00e0ng khi n\u00e0o m\u1ed7i b\u00e0i vi\u1ebft s\u1ebd \u0111\u01b0\u1ee3c xu\u1ea5t b\u1ea3n. V\u00e0 k\u1ebft qu\u1ea3 l\u00e0\u00a0t\u00f4i \u0111\u00e3 k\u1ebft th\u00fac th\u00e1ng \u0111\u00f3 v\u1edbi s\u00e1u b\u00e0i b\u00e1o \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh tr\u01b0\u1edbc th\u1eddi h\u1ea1n.<\/div>\n

C\u00e2u h\u1ecfi:<\/em> <\/strong><\/p>\n

H\u00e3y cho t\u00f4i m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 m\u1ee5c ti\u00eau b\u1ea1n kh\u00f4ng th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u00e0 c\u00e1ch b\u1ea1n x\u1eed l\u00fd n\u00f3.<\/div>\n
Tr\u1ea3 l\u1eddi theo m\u00f4 h\u00ecnh STAR:<\/strong><\/em> Th\u00e1ng 11 n\u0103m ngo\u00e1i, t\u00f4i \u0111\u00e3 ph\u1ea3i vi\u1ebft s\u00e1u b\u00e0i vi\u1ebft \u0111\u1ec3 gi\u1eef cho blog c\u1ee7a ch\u00fang t\u00f4i lu\u00f4n m\u1edbi. Trong su\u1ed1t th\u00e1ng \u0111\u00f3, t\u00f4i v\u1eabn b\u1ecb giao th\u00eam nh\u1eefng nhi\u1ec7m v\u1ee5 nh\u1ecf v\u00e0 n\u00f3 \u0111\u00e3 l\u00e0m m\u1ea5t th\u1eddi gian c\u1ee7a t\u00f4i. T\u00f4i kh\u00f4ng th\u1ec3 ho\u00e0n th\u00e0nh s\u00e1u b\u00e0i vi\u1ebft c\u1ee7a m\u00ecnh v\u00e0 \u0111\u00e3 n\u00f3i chuy\u1ec7n v\u1edbi ng\u01b0\u1eddi gi\u00e1m s\u00e1t. T\u00f4i li\u00ea\u0323t k\u00ea chi ti\u1ebft t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng vi\u1ec7c ph\u1ee5 t\u00f4i \u0111\u00e3 ho\u00e0n th\u00e0nh. Sau cu\u0300ng t\u00f4i c\u0169ng \u0111\u01b0\u1ee3c khen ng\u1ee3i v\u00ec nh\u1eefng th\u00e0nh t\u00edch c\u1ee7a m\u00ecnh.<\/div>\n

C\u00e2u h\u1ecfi:<\/em><\/strong><\/p>\n

H\u00e3y cho t\u00f4i bi\u1ebft v\u1ec1 m\u1ed9t l\u1ea7n b\u1ea1n ph\u1ea3i xoa d\u1ecbu s\u1ef1 kh\u00f4ng h\u00e0i l\u00f2ng c\u1ee7a m\u1ed9t kh\u00e1ch h\u00e0ng.<\/div>\n
C\u00e2u tr\u1ea3 l\u1eddi m\u1eabu theo STAR:<\/strong> <\/em>L\u00e0 m\u1ed9t ti\u1ebfp vi\u00ean h\u00e0ng kh\u00f4ng, t\u00f4i g\u1eb7p m\u00f4\u0323t h\u00e0nh kh\u00e1ch c\u00f3 v\u1ebb nh\u01b0 gh\u00e9t ng\u00f4\u0300i b\u00ean c\u1ea1nh \u0111\u1ee9a tr\u1ebb hay kh\u00f3c. T\u00f4i c\u1ea7n ph\u1ea3i bi\u00ea\u0301t c\u00f3 th\u1ec3 l\u00e0m g\u00ec \u0111\u1ec3 gi\u1ea3m b\u1edbt s\u1ef1 kh\u00f3 ch\u1ecbu c\u1ee7a anh \u1ea5y tr\u01b0\u1edbc khi anh ph\u00e0n n\u00e0n. Cu\u1ed1i c\u00f9ng, t\u00f4i s\u1eafp cho anh ng\u1ed3i \u1edf gh\u1ebf c\u1ee7a h\u1ea1ng th\u01b0\u01a1ng gia. Anh r\u1ea5t b\u1ea5t ng\u1edd v\u00e0 c\u1ea3m th\u1ea5y may m\u1eafn.\u00a0Trong khi \u0111o\u0301, ng\u01b0\u1eddi m\u1eb9 v\u00e0 tr\u1ebb s\u01a1 sinh c\u00f3 th\u00eam kh\u00f4ng gian \u0111\u1ec3 tho\u1ea3i m\u00e1i h\u01a1n.<\/div>\n

C\u00e2u h\u1ecfi:<\/strong><\/em><\/p>\n

B\u1ea1n \u0111\u00e3 bao gi\u1edd c\u00f3 b\u1ea5t \u0111\u1ed3ng v\u1edbi ng\u01b0\u1eddi gi\u00e1m s\u00e1t tr\u1ef1c ti\u1ebfp ch\u01b0a?<\/div>\n
Tr\u1ea3 l\u1eddi theo m\u00f4 h\u00ecnh STAR<\/strong>: <\/em>T\u00f4i \u0111\u00e3 t\u1eebng kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi ng\u01b0\u1eddi gi\u00e1m s\u00e1t v\u1ec1 c\u00e1ch h\u01b0\u1edbng d\u1eabn c\u1ee7a c\u00f4 \u1ea5y. Qua nh\u1eefng b\u00e0i h\u1ecdc m\u00e0 t\u00f4i \u0111\u01b0\u1ee3c h\u1ecdc \u1edf tr\u01b0\u1eddng, t\u00f4i hi\u1ec3u r\u1eb1ng l\u00e0 nh\u00e2n vi\u00ean c\u1ee7a c\u00f4 \u1ea5y. T\u00f4i ph\u1ea3i gi\u1eef \u0111\u01b0\u1ee3c s\u1ef1 t\u00f4n tr\u1ecdng c\u1ee7a m\u00ecnh. Thay v\u00ec n\u00f3i v\u00e0o m\u1eb7t c\u00f4 \u1ea5y, t\u00f4i \u0111\u00e3 xin l\u1ed7i v\u00ec s\u1ef1 nh\u1ea7m l\u1eabn. T\u00f4i n\u00f3i v\u1edbi c\u00f4 \u1ea5y r\u1eb1ng t\u00f4i \u0111\u00e3 t\u00ecm th\u1ea5y nguy\u00ean nh\u00e2n b\u1ea5t \u0111\u1ed3ng gi\u1eefa ch\u00fang t\u00f4i. C\u00f4 \u1ea5y ng\u00e0y c\u00e0ng t\u00f4n tr\u1ecdng t\u00f4i nhi\u1ec1u h\u01a1n. Th\u1eadm ch\u00ed c\u00f2n cho t\u00f4i m\u1ed9t l\u1eddi \u0111\u1ec1 ngh\u1ecb th\u0103ng ti\u1ebfn.<\/div>\n

C\u00e2u h\u1ecfi:<\/strong><\/em><\/p>\n

M\u00f4 t\u1ea3 m\u1ed9t l\u1ea7n b\u1ea1n c\u00f3 k\u1ebft qu\u1ea3 l\u00e0m vi\u1ec7c v\u01b0\u1ee3t m\u1ee9c mong \u0111\u1ee3i.<\/div>\n
Tr\u1ea3 l\u1eddi theo m\u00f4 h\u00ecnh STAR:<\/em> <\/strong>\u0110\u1ea7u n\u0103m nay, t\u00f4i ph\u1ea3i \u0111\u1ebfn trung t\u00e2m c\u1ee7a\u00a0khu v\u01b0\u1eddn v\u00e0o th\u1ee9 b\u1ea3y. N\u01a1i ma\u0300 t\u00f4i\u00a0c\u00e2\u0300n th\u1ef1c hi\u1ec7n m\u1ed9t s\u1ed1 nhi\u1ec7m v\u1ee5 m\u00e0 ch\u00fang t\u00f4i ch\u01b0a l\u00e0m xong. T\u00f4i v\u00e0o v\u01b0\u1eddn, v\u1eeba \u0111eo tai nghe v\u1eeba\u00a0l\u00e0m vi\u1ec7c, cu\u1ed1i c\u00f9ng \u0111\u00e3 ho\u00e0n th\u00e0nh h\u1ebft m\u1ecdi th\u1ee9 tr\u01b0\u1edbc b\u1eefa tr\u01b0a. V\u00ec \u0111ang \u1edf trong m\u1ed9t tr\u1ea1ng th\u00e1i r\u1ea5t\u00a0t\u00edch c\u1ef1c n\u00ean t\u00f4i \u0111\u00e3 \u1edf l\u1ea1i \u0111\u00f3 c\u1ea3 ng\u00e0y. T\u00f4i ho\u00e0n th\u00e0nh h\u1ebft c\u00e1c nhi\u1ec7m v\u1ee5 quan tr\u1ecdng c\u1ee7a v\u00e0i ng\u00e0y sau. K\u1ec3 t\u1eeb \u0111\u00f3, trung t\u00e2m c\u1ee7a khu v\u01b0\u1eddn kh\u00f4ng bao gi\u1edd b\u1ecb t\u1ed3n \u0111\u1ecdng c\u00f4ng vi\u1ec7c n\u1eefa.<\/div>\n
\u0110\u1ecdc l\u1ea1i c\u00e1c c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n STAR v\u00e0 c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi m\u1eabu \u1edf tr\u00ean \u0111\u1ec3 l\u1ea5y c\u1ea3m h\u1ee9ng. L\u01b0u \u00fd n\u1ed9i dung b\u1ea1n n\u00f3i kh\u00f4ng quan tr\u1ecdng b\u1eb1ng c\u00e1ch b\u1ea1n th\u1ec3 hi\u1ec7n.<\/div>\n
<\/div>\n
M\u1eb9o:<\/strong> M\u1ed9t s\u1ed1 c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n ho\u00e0n to\u00e0n kh\u00f4ng ph\u1ea3i l\u00e0 c\u00e2u h\u1ecfi. Ch\u1eb3ng h\u1ea1n nh\u01b0 m\u00f4 t\u1ea3 v\u1ec1 th\u1eddi \u0111i\u1ec3m x\u1ea3y ra \u0111i\u1ec1u g\u00ec\u2026Tuy nhi\u00ean, h\u1ecd v\u1eabn c\u00f3 th\u1ec3 y\u00eau c\u1ea7u tr\u1ea3 l\u1eddi theo m\u00f4 h\u00ecnh STAR!<\/div>\n
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5. Ch\u00eca kh\u00f3a<\/h2>\n
Ngay t\u1eeb c\u00e1i nh\u00ecn \u0111\u1ea7u ti\u00ean, c\u00e1c c\u00e2u h\u1ecfi h\u00e0nh vi c\u00f3 v\u1ebb r\u1ea5t kh\u00f3 gi\u1ea3i quy\u1ebft. Tuy nhi\u00ean v\u1edbi STAR, vi\u1ec7c tr\u1ea3 l\u1eddi tr\u1edf l\u00ean kh\u00f4ng th\u1ec3 \u0111\u01a1n gi\u1ea3n h\u01a1n. H\u00e3y ghi nh\u1edb nh\u1eefng \u0111i\u1ec1u n\u00e0y khi b\u1ea1n chu\u1ea9n b\u1ecb c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi ph\u1ecfng v\u1ea5n theo ph\u01b0\u01a1ng ph\u00e1p STAR:<\/div>\n
Ghi nh\u1edb:<\/em><\/strong>\u00a0T\u1eeb vi\u1ebft t\u1eaft STAR gi\u00fap tr\u1ea3 l\u1eddi danh s\u00e1ch c\u00e1c c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n h\u00e0nh vi d\u1ec5 d\u00e0ng h\u01a1n nhi\u1ec1u. Tuy nhi\u00eanb\u1ea1n v\u1eabn ph\u1ea3i \u0111\u1ea3m b\u1ea3o la\u0300m \u0111\u00fang th\u1ee9 t\u1ef1 \u0111\u1ec3 \u0111\u01b0a ra c\u00e2u tr\u1ea3 l\u1eddi ho\u00e0n h\u1ea3o.<\/div>\n
Th\u1ef1c h\u00e0nh:<\/em><\/strong>\u00a0D\u00e0nh th\u1eddi gian \u0111\u1ec3 hi\u1ec3u \u0111\u00fang v\u00e0 \u00e1p d\u1ee5ng\u00a0c\u00f4ng th\u1ee9c STAR. Ba\u0323n\u00a0ha\u0303y t\u1ef1 \u0111\u01b0a ra m\u1ed9t s\u1ed1 c\u00e2u h\u1ecfi v\u00e0 c\u00e2u tr\u1ea3 l\u1eddi th\u1ef1c h\u00e0nh.<\/div>\n
Chu\u1ea9n b\u1ecb:<\/strong><\/em>\u00a0Chu\u1ea9n b\u1ecb cho cu\u1ed9c ph\u1ecfng v\u1ea5n c\u1ee7a b\u1ea1n v\u00e0 tr\u00e1nh b\u1ecb b\u1ee1 ng\u1ee1 b\u1eb1ng c\u00e1ch nghi\u00ean c\u1ee9u danh s\u00e1ch c\u00e1c c\u00e2u h\u1ecfi. Ba\u0323n cu\u0303ng nghi\u00ean c\u01b0\u0301u ky\u0303 c\u00e2u tr\u1ea3 l\u1eddi ph\u1ecfng v\u1ea5n h\u00e0nh vi hay nh\u1ea5t c\u1ee7a ch\u00fang t\u00f4i.<\/div>\n
L\u00e0m \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec1u tr\u00ean, b\u1ea1n s\u1ebd bi\u1ebft ch\u00ednh x\u00e1c c\u00e1ch \u0111\u1ec3 th\u1ec3 hi\u1ec7n t\u1ed1t trong c\u00e1c cu\u1ed9c ph\u1ecfng v\u1ea5n. N\u1ebfu b\u1ea1n v\u1eabn kh\u00f4ng n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c t\u1eeb vi\u1ebft t\u1eaft STAR?. N\u00ea\u0301u ba\u0323n ch\u01b0a hi\u00ea\u0309u qu\u00e1 tr\u00ecnh ph\u1ecfng v\u1ea5n STAR l\u00e0 g\u00ec?.\u00a0 N\u00ea\u0301u b\u1ea1n kh\u00f4ng ch\u1eafc ch\u1eafn l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 chu\u1ea9n b\u1ecb cho c\u00e1c cu\u1ed9c ph\u1ecfng v\u1ea5n STAR?. H\u00e3y cho ch\u00fang t\u00f4i bi\u1ebft v\u00e0 ch\u00fang t\u00f4i s\u1ebd tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi c\u1ee7a b\u1ea1n. C\u1ea3m \u01a1n!<\/div>\n
Ph\u1ecfng v\u1ea5n h\u00e0nh vi theo ph\u01b0\u01a1ng ph\u00e1p STAR<\/strong> kh\u00f4ng ch\u1ec9 gi\u00fap b\u1ea1n nh\u00ecn r\u00f5 n\u0103ng l\u1ef1c th\u1ef1c s\u1ef1 c\u1ee7a \u1ee9ng vi\u00ean, m\u00e0 c\u00f2n l\u00e0 c\u00f4ng c\u1ee5 khoa h\u1ecdc gi\u00fap chu\u1ea9n h\u00f3a quy tr\u00ecnh tuy\u1ec3n d\u1ee5ng, gi\u1ea3m thi\u1ec3u sai s\u00f3t v\u00e0 ti\u1ebft ki\u1ec7m chi ph\u00ed cho doanh nghi\u1ec7p. Khi \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng \u0111\u00fang c\u00e1ch, STAR kh\u00f4ng ch\u1ec9 l\u00e0 k\u1ef9 thu\u1eadt \u2013 m\u00e0 l\u00e0 chi\u1ebfn l\u01b0\u1ee3c. H\u00e3y b\u1eaft \u0111\u1ea7u v\u1edbi vi\u1ec7c hu\u1ea5n luy\u1ec7n \u0111\u1ed9i ng\u0169 tuy\u1ec3n d\u1ee5ng, chu\u1ea9n b\u1ecb b\u1ed9 c\u00e2u h\u1ecfi theo STAR v\u00e0 s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m h\u1ed7 tr\u1ee3 nh\u01b0 LV SureHCS Hiring<\/strong> \u0111\u1ec3 \u0111\u1ed3ng b\u1ed9 to\u00e0n b\u1ed9 quy tr\u00ecnh. Tuy\u1ec3n d\u1ee5ng hi\u1ec7u qu\u1ea3 b\u1eaft \u0111\u1ea7u t\u1eeb c\u00e1ch b\u1ea1n \u0111\u1eb7t c\u00e2u h\u1ecfi!<\/div>\n<\/div>\n<\/div>\n
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TH\u00d4NG TIN LI\u00caN H\u1ec6:<\/strong><\/p>\n