10 Programs for training personnel for DN

In the context of labor market fluctuations, competition is getting fiercer, the construction of training program personnel basically become the key element to help businesses improve team capability to maintain competitive advantage. A training program is effective not only equipped with knowledge, right skills, but also promote the spirit stick, and professional development for staff. Therefore, investment in training is no longer choose that strategy is long-term development of every modern organization.

The build organizational processes, personnel training professional not only helps in optimized business performance but also retain a team of talented people. The same Lac Viet SureHCS learn the 10 training program, the business should build for hr.

1. Program overview training business

1.1. Training program what is?

Training program personnel is the set of activities designed systematically to, update or enhance the knowledge, skills, attitude, work for workers, help them better meet the job requirements, present, and future.

Many people often confuse the “employee training” and “human resources development”. While training employees to focus on improving the ability to complete the current work, it workforce development direction to prepare the team inherited the help staff ready to take higher positions in the future.

For example, a business can organize training programs integration for new employees in the first week or training programs leadership skills for the team potential.

According to the survey of Deloitte Human Capital Trends 2023more than 70% of global business for that investment in internal training brings profit indirectly through increased productivity, improved mental work. This shows, training programs and hr is no longer active auxiliary, which is an essential part of strategy development resources sustainability of the organization.

1.2. Role in training the business

A program for training personnel effective not only help employees work better, but also beneficial long-term strategy for the business.

• Increase productivity, quality of work: When employees clearly understand the process, proficient skills, processing time work decreased errors is limited. According to Gallup Workplace Report 2023, organizations have training programs, it has a high yield of over 11% compared with the industry average.
• Retaining and developing talent: Employees feel invested, cherish when there is an opportunity to learn from it reduce the rate of voluntary leave. A study of Creating competitive advantage: When the hr team is equipped with skills updates, business easily adapt to market changes, technology.
• Building a culture of continuous learning: this culture helps the organization more flexible, encourage innovation and improvements in internal.

In summary, training programs, hr is not just an expense but as an investment strategy. Invest in the right training is to invest for the long term development of the business, ensuring our staff is always ready before any changes of the market.

2. Business benefits received when investing in the training program personnel

In the context of competition is increasingly fierce business not just good products or marketing strategies, strong, but also need a team of qualified personnel, ready to adapt with change. This is the reason why more and more entrepreneurs are finding out information about the program of training personnel to see this as a long term investment rather than short-term expenses.

2.1. Improve productivity, efficient work

When employees are trained, they understood the process, the proficient tool to master the skills needed for his position. This helps to shorten the processing time of jobs and limit errors.

For example, a manufacturing company after deployment training program management skills in line for the head was reduced by 20% the proportion of order errors in just three months. This suggests that training not only helps to improve personal skills, but also bring the effect obvious fact for manufacturing operations – business.

2.2. Reducing the cost of hiring new thanks to retaining existing staff

One of the great challenges of business today is the ratio of the increase of staff, lack of development opportunities. When businesses invest in training programs, personnel, employees feel respected, there the route, career development, clearly less inclined to look for opportunities outside.

For example, many corporations in Vietnam such as FPT or Viettel has applied the model of “training inherit” help young employees get access program development, leadership from an early age. The result is a ratio of the group's personnel potential decreased to 25% after one year of deployment.

2.3. Increase engagement, satisfaction of employees

A good training program not only improving the skills, but also helps employees feel themselves as an important part of the organization. When employees are learning to be challenged, to be recorded, they will be more active in the work.

This shows that training not only helps employees to “do better”, but also help them “want to do better” – factor platform for performance and team spirit in the organization.

2.4. Branding employers (Employer Branding)

Invest in training program personnel also synonymous with the image building a business caring, nurturing people. This make up the natural attraction for the potential candidates.

Besides, when current employees feel is learn and mature, they become “brand ambassadors” to help spread the positive image of the business out in the labor market. This is the long-term benefits that many organizations have noticed when investing in the right direction in the training.

In summary, investing in training programs, personnel bring holistic benefits from operational efficiency, cost savings to enhance mounting internal consolidation of the brand business. In the context of human resources quality is increasingly becoming a competitive advantage sustainable business to invest early in training, that business will go further on the development process.

3. 10 Programs for training personnel in the popular business

3.1. Training program integration personnel

Training integration is an important first step to help new employees quickly become familiar with the working environment, understand the expectations of work and feel welcome in the organization. This is an integral part of the training program, hr, it, especially with businesses that are scaling.

Value bring to a business:

• Reduce the time like art, speed up work efficiency
• Increase the rate of employee retention in 6-12 months
• Building brand image of employers, professional, attentive

The content needs to be in the program:

• Overview about the company: history, core values, vision, culture and business
• The organizational structure, the role of the department and new staff positions are responsible for
• Rules, workflow, internal channels of internal communication (email, app team work...)
• Manual software, service related, such as system, HRM, CRM or management tools work
• Training foundation skills for the specific job

Note deployment:

• Can design training programs integration form of electronic document (E-book), video tutorial or organized under the form of live training.
• Business should have a training plan to a new clear by week/month, and tasked specifically to monitor the effectiveness of integration.

3.2. Training programs in soft skills for employees

In the work environment is great, the staff only expertise is not enough. Soft skills include communication, teamwork, critical thinking is a key factor that helps employees maximize capacity, effective coordination and improvise flexibility in work.

Practical value that the business received:

• Increase efficiency, team work, communication departments
• Improve the quality of customer service, particularly in the location line
• Reduce internal conflicts, improves mental work

Some of the topics, skills training software downloads:

• Communicate in work: listening – speaking – feedback at the right time, the right way
• Presentation skills effective negotiation
• Time management arrangements work priorities
• Conflict resolution and decision making in group
• Positive thinking, skills work under pressure

Hint deployment:

• Held quarterly or incorporated in the programs of personal development (IDP)
• Can use outside experts or invite inspiring speakers to motivate learning
• Combine models online training – offline (blended learning) to optimize cost and reach diverse employee object

3.3. Training program professional services

Professional training is a pillar in route training staff internally to ensure the team always keep up with changes in technology, regulations, legislation related to the field of activity.

Benefits highlights:

• Enhance the capacity to perform work to improve personal performance
• Ensure quality and compliance in operating procedures
• To reduce dependence on outsourced recruitment through the development of internal resources

Some form popular content:

• Train using dedicated software: accounting (MISA, FAST), ERP, CRM software, HRM
• Updated in-depth knowledge by industry: labor law, tax, insurance, project management, production engineering
• Standardized work processes according to ISO, 5S, Lean, Six Sigma
• Training new products, new services for business team, consultants, customers

Methods for effective implementation:

• Combined form of “mentoring in place” with classroom training, thematic
• Application management software training (LMS) to warehouse construction materials, check the progress of learning
• Use pattern post-training evaluation to measure the actual impact to the work (Kirkpatrick or ROI)

3.4. Training program management skills, leadership

Skills training, management, leadership is an integral part of the roadmap, personnel training, internal, especially with the business-oriented team development, his or her successor is expanding scale. This program helps enhance strategic thinking, ability to lead, make decisions for the management level.

Business benefits received:

• Capacity operating of middle management, senior
• Create human resources inherited quality, reduce dependence on outside recruiters
• Increase efficiency team work, improving work culture from top to bottom

The training content should have:

• Managing people and work: assignment, monitoring, motivating, effective feedback
• Strategic thinking, decision: planning medium/long term, risk assessment
• Coaching, mentoring: How to guide employee development directly
• Performance management: Use the KPI, OKR to orientation measurement results work

Note deployment: Business can design, plan, personnel training every year, which clearly define the roadmap management development potential. At the same time using the method of learning through real-life situations (case study) and coaching in situ (on-the-job coaching) to increase application.

3.5. The training program according to capacity

Training under the capacity is the method that helps business training the right people, the right content the right time. Different ways of training the tea, this program begins by assessing the current capability of the staff, then build the roadmap development based on competency standards for each job position.

Practical value:

• Shorten the distance between current capability and job requirements
• Help business classification is group of employees need to invest in more depth
• Build roadmaps, personnel training new police practices, long term oriented

Steps to implement:

1. Determine the frame capacity standard: Each location has the criteria of skills, knowledge, attitudes need to have
2. Rated power input: Use the test, 360 degree assessment or interview
3. Designed training program according to the group, weak capacity: Priority according to the degree of influence on work efficiency
4. Track periodically check: Ensure progress improved and adjustable fit

Illustrative examples: conglomerate, FPT deployment program capacity assessment software engineers every year. The qualified engineers will be put into program development, technical leadership, while the team needs to improve is directed to in-depth training on programming and project management.

3.6. Training program switch the number of new technology

Convert numbers no longer is the trend that has become requirement for survival, with many businesses. However, to apply technology effectively, most important factor is still human. Training program convert numbers to help staff understand, use, adapt to the new technological tool in the daily work.

Business benefits can be achieved:

• Shorten the switching time of thanks to our staff understand and companion
• Increased ability to leverage data, automation, and software in operation management
• Increase productivity, reduce errors by using the right tools (CRM, HRM, ERP...)

Popular content should be in the program:

• Awareness about the number conversion: convert numbers are what business is it
• Using the software work: instructions for using the platform as software, task management, CRM, HRM
• Application of new technologies: AI, big data (Big Data), IoT to work in accordance with each industry
• Information security: guide to identification of risks and protection of personal data, business

Recommendations: Businesses should integrate this content into the training program personnel internal set plan, personnel training annually to regular updates of new technology.

3.7. Training program internal share the experience

This form of training avail the staff have experience in business to impart knowledge and skills to other colleagues. Compared to hiring external unit, this program cost savings, just create the internal mount.

Value bring to a business:

• Take maximum advantage of knowledge-proven in practice
• Create a learning environment that actively promotes culture share
• Help employees veteran feel recognized contribute to the overall development

Form deployed downloads:

• Organize seminars to internal periodically, share according specific topic such as “how to handle difficult customers” or “process optimization productivity department”
• Training mentoring (coaching on-the-job), where the new learning from the experienced right in the process of work
• Learning through real projects, applying theory to handle a real situation, then discuss the experience

3.8. Training program periodically in accordance with the law

A number of industry, job location, required to undergo training or retraining, according to the legal regulations to ensure safety, compliance and risk prevention in the operation. This content is mandatory in many training plan hr annual business.

Practical value:

• Avoid risks, legal, administrative penalties or suspension activities
• To protect the health and safety for workers
• Increase the reliability reputation of the business in the eyes of partners and customers

A number of training content downloads:

• Occupational safety and industrial hygiene (applicable for factory, workshop production)
• Fire safety (FIRE protection): all employees should be common basic skills
• Professional ethics, information security: especially in the banking industry, insurance, IT,
• Labor laws, internal regulations help employees understand their rights – obligations, avoid violating the

Hint deployment: Enterprise can combine training directly with the quick quiz, certification organization for internal and hosted training records to be ready when there inspection.

3.9. Training program, personal development IDP

This is a model of modern training is more business applicable to personalize the process of development of each employee. Instead of learning in group mass, each individual has a own itineraries matching capacity-oriented profession.

Business benefits received:

• Increase in the active, committed to the development from the staff
• Discovery and development of personnel potential for the position to inherit
• To improve results, performance reviews, thanks to training the actual needs

How to implement effective:

• Starting from the set personal goals (SMART Goals): short-term/long-term
• Identify the gap between current capability and capacity should be
• Plan specific actions: sign up for the course, join the new project, get mentoring from upper level
• Follow the development progress on a monthly or quarterly reviews are feedback

3.10. Program training skills, customer care and sales

This is a group of skills directly to revenue and customer experience. Personnel at the frontline as sales staff, counselors, care and after-sales always need to be updated advanced skills to retain customers, expanding files, customers, potential.

Practical benefits for business:

• Improve conversion rate and increase order value
• Reduce complaints from customers
• Increase the level of loyalty back on every purchase

The training content focus:

• Skills professional communication: listener, ask questions feedback suitable
• The psychological analysis of the customer: capture demand engine purchase to advise properly focus
• Complaint handling: keep calm, solve skillfully, don't blame
  Skills sales, multi-channel: from directly in-store, via phone to platform online (chat, social network)

Note deployment: can hold simulate situations of actual sales to employee training. At the same time integrated training in the program, training new personnel if the position belongs to the group business customer service.

4. Common mistakes when designing training programs staff

Although many businesses already well aware of the importance of staff training, but not less training program personnel still failed to yield results as expected. Cause the majority does not lie in the content of teaching, but in the way businesses identify needs, design effective measurement program.

Understanding to avoid mistakes below will help the organization to save costs, the optimal time to raise the actual impact of training.

4.1. Not correctly identify training needs

One of the common errors in training personnel is trained without knowing exactly employees are missing something. Businesses often deploy the course according to the sense, upon the recommendation of the management or because of the “have to training,” rather than based on data and assess the actual capacity.

For example, if your business noticed rate pegs contract of the sales team decrease, instead of the course organization, communication skills, general, should focus on skills “negotiations and refuse disposal”. This helps the training content abreast fact, increase the likelihood app after the course.

4.2. Lack of coherence between training objectives and corporate strategy

A mistake the other is built training program separate from the strategic objectives of the organization. Many businesses deploy training according to the trend, for example, “leadership skills the new generation” or “creative thinking”, but did not identify the courses that serve any goal in the development plan human resources long-term.

A typical example is Viettel have linked the program “leadership Training design approach” to development roadmap management level, helps reduce 60% of the time outside recruiters, lifting the proportion of appointed internal to 45%.

4.3. Don't measure efficiency after training

Many programs end up with... a a that there is no step reviews specific results. This is the reason why businesses do not know whether the program has really brought value or not.

Measuring training effectiveness can be based on pattern Kirkpatrick 4 levels (assessment, feedback, learning, behavior, results). Measure the right help businesses answer the three important questions:

• Staff learned nothing?
• They have applied to work?
• The final result has improved performance organization?

Therefore, businesses should use the reporting tool, automatic systems or learning management system (LMS) to track progress, assess skills and data analysis study aims to demonstrate the actual impact of the program.

5. App Vietnam E-Learning to training management, hr smart

In the era of business towards conversion of comprehensive training and human resources development can't just rely on what the school directly tradition. Software training manager, hr business Vietnam E-Learning developed by company shares Information, Lac Viet birth as an optimal solution helps organizations to Vietnam to build a training system internal modern, flexible measurement are obvious effect.

Vietnam E-Learning system is trained online comprehensive (LMS – Learning Management System) allows businesses to manage the entire process, “Teaching – Learning – Evaluation” in a single platform.

The software is designed to be flexible fit any scale of businesses, from large organizations wishing to deploy on-premise (package at business) until the unit small and medium want to use the service SaaS (software leasing) without the need for infrastructure investment complex.

About facial features,

• system provides full support tools from stitch to create lecture number, course organization, test – assessment to certification electronically.
• Instructors can easily create courses with the prebuilt templates, support SCORM and OpenBadges ensure learning content compatible with international standards.
• In the learning process, employees are involved in the training environment interactive, can exchange through the forums, wiki or virtual classes to help maintain the connection between teachers and learners, whether in any where.
• Vietnam E-Learning is the ability to analyze and report training data in real-time. The system allows managers to track the progress of learning of each and every employee time statistics, school exam results, level of completion of the course, the level of satisfaction after training.
• The software also supports multi-modal learning, including online classes, virtual classroom, self-study through videos, documents, multiple-choice tests.
• Friendly interface, easy navigation, use on both web/mobile app that helps learners can learn anytime, anywhere, actively choosing the right course with the development needs ourselves.

With modern features such as process automation, learning assistant personal library of learning material, number, system, notification reminder and connection API versatile, Vietnam E-Learning not only help business save cost of training, the optimal holding time, which also contributes to building a culture of learning sustainability in the organization.

System implementation training online of Vietnam not only bring the learning experience interactive, modern for employees but also help businesses improve team capability, retain talent, increase productivity.

In summary, training program personnel as a bridge to help businesses optimize the performance of work, development of internal resources and adapt flexibly to change. To program effectively, businesses need to clearly define the training objectives, appropriate content and methods of deployment flexibility. A training strategy in the right direction will contribute to create a team of the quality for the sustainable growth in the future.