5W1H is a tool that is applied in many different areas because of the versatility and functionality of it. However, not everyone can understand about this tool. So, 5W1H is what and how the application of how it is. Let's SureHCS learn content through this article here
1. Concept 5W1H what is?
5W1H is the abbreviation the following questions: what? Who? Now? When? Why? How? This method consists of laying out a set of questions there is system to collect all the data necessary to draw up a report on the situation existing for the purpose of determining the real nature of the problem and describe the correct context.
In the process of critical analysis and constructive, it is necessary to aggregate the data of adequate quality. Therefore, the use of open-ended questions require answers to be supported, which helps identify, clarify and delineate issues.
Meanwhile, better knowledge about all aspects of a problem will help you be able to propose appropriate measures to implement the corrective action properly. Sometimes this method is only called “ five W's ”, with “The” is ignored because it does not fit the model, but still be used.
2. Method 5W1H used to do?
Method 5W1H there are many applications very different. It fits perfectly, thanks to its simplicity and flexibility, with more structure, and different issues, and so it can be used at every level of the business:
- Design or improvement business strategy; strategy to penetrate the market;
- Institution management and the operation process of the company;
- Tools to support problem solving;
- Promote the solutions and ideas to build company
- Manage the project in general
3. Advantages of the method 5W1H
The power of the method 5W1H located in four main properties:
- Simple: easy to carry, no need for training through any course.
- Systematic: The question refers to all aspects of a problem
- Multi-function: this method can be used to design a new process or fix a certain problem.
- Overview: help the users to have a comprehensive look at and find out the most optimal scheme.
4. Implementation and application of the method 5W1H
Method 5W1H divided into three main stages :
- Description initial situation;
- Determine the main factors and prioritize them;
- The proposed action relevant and important is effective.
The question 5W1H be used to set the situation (phase 1). On the basis of the answers and overview obtained, can find out the major factors (stage 2) and from there bring out the solution (phase 3).
Simple, the following is a list of sample questions and explanations.
WHAT?
- Explanation : task description, operation, problem, purpose of the project.
- Objective : purpose, action, procedure, machinery, etc.
- Sample question : problem or what is the risk? What is the situation? Characteristics what is the product? Service works like?
WHO?
- Interpretation : to Identify the stakeholders involved, those responsible for or affected.
- Target : managers, customers, suppliers, the victim, who is directly related, etc.
- Sample questions : Who is in charge? Who is find the problem? Who will be required to perform work?
WHERE?
- Explain : describe the place or venue related.
- Objective : premises, factories, work station, etc.
- Sample question : problem apply now? Surface accessible not? Incidents located in any machine?
WHEN?
- Explanation : specify the time that the situation has happened, happens or will happen.
- Objective : to Date, duration, frequency, etc.
- Sample questions : how long will it Take? Installation date is when? How long does the problem arise?
WHY?
- Explanation : Determine how to proceed, the steps and methods used.
- Objective : The procedures and methods of organization, of the action, means and techniques used, etc.
- Sample question : In the conditions or circumstances? Parts are organized like? The method is what is the use? What resources are used?
HOW?
- Interpretation : to Identify the resources and equipment needed.
- Target : Number, budget, etc.
- Sample questions : what is the Cost? What resources are required? How many days?
Method 5W1H is a method highlights to understand and to define more clearly a situation, as long as it is properly controlled and used wisely. This is a method that provides effective solutions for the problem encountered and help to create the motivation for continuous improvement active in the business.
With articles on SureHCS hope you can understand more about the method of 5W1H and using this method how logical.
According to sources synthesized internet
