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Diagram processes, personnel management, 7 steps according to ISO

sơ đồ quy trình quản lý nhân sự

Process personnel management “fracture” to create a loop recruit – vacation – recruiting's full of expensive, directly affect the productivity and the long-term development of the business. Solution end point for this situation is the construction of process flowchart hr management have the closely linked, consistency between the stitching: from recruitment, training, performance reviews, to retain talent.

So how to optimize the flow chart, process management, personnel management according to ISO standard? There are stages in which to note? Track the following article of SureHCS to be answered.

1. Process flowchart hr manager, what is?

Process flowchart hr management is a chart to visually show the entire step in the process of personnel management of a business, from recruiting, training, developing, evaluating, retaining to terminate the labor contract.

Diagrams help the business to have an overview about the stages in hr processes, from which optimize the operation management, improve working efficiency and ensure consistency in operation.

  • Set an operating system unification, limiting the errors in personnel management.
  • Help the hr department has a clear plan in attracting, developing talent.
  • When the process is standardized, the staff will easily adapt to the working environment, develop themselves.
  • Business done right the regulation of labor, tax and social insurance.

2. Sample process flowchart hr manager [detailed analysis]

sơ đồ quy trình quản lý nhân sự
Sample process flowchart hr management standard ISO

Step 1: receiving the request additional personnel

Departments or divisions have recruitment needs send a request to hr department. This request should clearly vacancies, the reasons for recruitment and desired time there are new personnel.

Step 2: needs Assessment, recruitment

Personnel review your request and decide:

  • If you need recruitment → Switch to Step 3 to analyze vacancies.
  • If not recruiting → Switch to Step 4 to transfer internal staff or find alternative solutions.

Step 3: analyze the peculiarities vacancies

Hr identified:

  • Job description details.
  • Skill requirements, experience of the candidate.
  • Recruitment form (hr official or hire temporary).
    After analysis, the hr department, to conduct planning recruitment.

Step 4: transfer internal staff (if not, recruit new)

If there are employees internally consistent, the Personnel department will propose the transfer and retraining if necessary.

Step 5: deploy hiring new personnel

Including the steps of:

  • Post a job ad.
  • Receiving, screening resumes.
  • Interviews, reviews, capacity.
  • Hiring decisions, send an acceptance letter.

Step 6: integration instructions and set evaluation criteria

  • New employees participate in the program integration and work instructions.
  • Hr department set targets performance reviews to monitor the quality of work.

Step 7: Identify training needs

  • If you don't need training, employees can work right.
  • If you need training, hr planning and deployment training.

Step 8: evaluate the quality of work of new employees

  • If the employee has not yet satisfactory → back Step 7 to re-training.
  • If employees work well → review reward set new criteria and support further development.

3. The important stage in the process flowchart hr management

Basic, flow chart, process management, personnel need to have the full 4 stages:

Phase 1: Recruitment

Recruitment is the first step in the process flowchart hr manager plays an important role in the search and selection of personnel in accordance with the needs of business. A recruitment process, it helps businesses save costs, improve the quality of human resources, reduce the rate of replacement personnel.

sơ đồ quy trình quản lý nhân sự
The recruitment process, it helps to reduce the rate of replacement of personnel

The steps in the recruitment process effective

Step 1: Identify recruitment needs:

  • Analyze job requirements (JD – Job Description)
  • Determine the number, qualification, experience required
  • Construction recruitment plan

Step 2: Find and attract applicants:

  • Post a job ad on the platform-appropriate (LinkedIn, Facebook, company website, home jobs, headhunter)
  • Branding recruiting (Employer Branding)
  • Take advantage of internal candidates or referrals from staff

Step 3: screening resumes and interviewing candidates:

  • Filter records according to criteria set out
  • Held preliminary interviews to in-depth
  • Test your skills and capacities for candidates

Step 4: make a decision recruitment and trial work:

  • Send the job offer
  • The probationary contract, the employee manual integration
  • Evaluate the effectiveness trial before signing the formal contract

Phase 2: Training & staff development

Training – staff development not only help raise the level of expertise, but also ensure that employees have sufficient skills to complete the work efficiently. This is important factor to decide the productivity of labor, the job satisfaction and the ability to adapt to the changes of the business.

A good training program will help businesses optimize resources, reduce the rate of absenteeism and build a team of personnel with high capacity, contributing to sustainable development.

sơ đồ quy trình quản lý nhân sự
Good training program will help businesses optimize human resources

In this stage of the diagram, process management, personnel management, business need a combination of skills training and to plan and use resources in an optimal way. This ensures that employees do not only master the knowledge, but also can be effectively applied in practical work. After completing the training program, businesses need to plan and use resources in a logical way to maximize the value of investing in training.

Stage 3: Retain talent

Retaining talent is a problem of survival for any business, especially in the context of labor market competition. Good employees not only bring direct value, but also contribute to building a culture of motivation for the entire organization. However, if no diagram process personnel management, logical, business may be faced with the bleeding gray matter increases recruitment costs and disruption of business activities.

To retain effective personnel, businesses need to create a working environment with attractive development roadmap clearly, welfare policies, competition and cultural achievements recorded. A system of personnel management that will help business track performance, listen to feedback and take out the timely adjustment, ensure that employees always feel respected and valued, have opportunities for development.

Stage 4: elimination hr

Maintain a team of personnel who do not fit will reduce the overall performance of the organization, affect the mental work of other employees. The elimination personnel should be implemented plans to ensure compliance with labor laws.

sơ đồ quy trình quản lý nhân sự
Abundant waste personnel should be implemented plans to ensure compliance with labor laws

The case should excreted hr

  • Employees don't meet the job requirements: Has been training but still not achieve the performance desired.
  • Employees violate the rules of professional ethics: Violation of discipline, fraud, negatively affect the business.
  • Restructuring the organization: Due to cut staff or change business strategy.

4. How standardized flow chart process, personnel management, according to ISO standard

The application of ISO standards in hr management to help businesses optimize processes, enhance performance and ensure compliance with the legal regulations. A process management standardization will help the business operate smoothly, reduce errors, enhance the satisfaction of employees.

Here are 7 steps to standardize the process flowchart hr management according to ISO standard.

Step 1: evaluate the status of processes, personnel management

Before the construction of a system of personnel management, according to ISO, businesses need to re-evaluate the status of existing processes. This includes:

  • Identify strengths and weaknesses of hr processes out there.
  • Review the common errors such as errors in timekeeping, payroll, management, personnel records,...
  • Assess the level of regulatory compliance, labor and quality standards.

This assessment helps the business determine the distance between the current and ISO, then make the appropriate improvements.

Quy trình quản lý nhân sự theo tiêu chuẩn ISO
Identify strengths and weaknesses of hr processes out there

Step 2: establishment Of departmental quality management

After assessing the situation, enterprises need to establish a quality management professional responsible for implementing the process flowchart hr management standard ISO. Group departments, this will have the task of:

  • Proposed strategic plan; applicable standard ISO.
  • Guide employees about the standards should adhere to.
  • To monitor and evaluate the implementation process to ensure efficiency.

A specialized team helps business strictly control the deployment progress and ensure all parts are fully compliant with the new process.

Step 3: build system and process related documents

This step focuses on the set up of hr processes comply with the ISO standard, including:

  • Construction of the process in detail for each stage: recruitment, training, employee evaluations, payroll, benefits,...
  • Set the system documentation, personnel records, standardized.
  • Application software management personnel to ensure accuracy and transparency.

The standardization process and document to help businesses better control over all operations personnel, avoid mistakes or confusion.

lưu đồ quy trình quản lý nhân sự​
Application software management personnel to ensure accuracy, transparency

Step 4: Apply the process flowchart hr management

After completing the construction process and materials, business start implementation. This process includes:

  • Training employees on the new process.
  • Software application support to ensure the accuracy and efficiency.
  • Track, measure and adjust promptly if problems arise.

This stage requires close collaboration between the departments to ensure the process is done properly according to the ISO standard.

Step 5: Review the process of applying ISO

After some time apply, the business should be conducted evaluating the effectiveness deployment diagram process personnel management. The main activities include:

  • Check the level of compliance of each department.
  • Impact assessment of the new process to work performance.
  • Collect feedback from employees to improve the process.

Step this review helps enterprises detect the point is not appropriate, adjusted to optimize the system of personnel management.

sơ đồ quy trình quản lý nhân sự​
Step reviews help businesses detect the inappropriate

Step 6: the registration certificate ISO

When businesses have successfully applied process chart hr management according to the ISO standards, the next step is the registration certificate. This process includes:

  • Prepare documents to demonstrate compliance with the standard.
  • Working with organizations ISO certification in order to conduct reviews.
  • Adjust if required from the certification organization.

After completing the evaluation process, the business will be granted the certification of ISO, confirms the professionalism and transparency in personnel management.

sơ đồ quy trình quản lý nhân sự​
Prepare documents to demonstrate compliance with the standard ISO

Step 7: maintain certification to ISO

Achieving ISO certification is not the end point, which should be constantly maintained. Business need:

  • Regularly check and update process to match the reality.
  • Staff training on the new standards.
  • Periodic internal reviews to ensure that they continue to meet the requirements of ISO.

Maintain ISO certification helps businesses ensure sustainability of the system of personnel management, at the same time enhance credibility, competitiveness on the market.

5. System, process, personnel management, seamless with LV SureHCS

LV SureHCS is a comprehensive solution to help automate and standardize the process of hr management by modern standards. This system supports the business, from recruiting, training, performance management, retain talent to compliance with the international standard CMMI Level3, ISO 9001:2015, ISO27001:2013.

Salient features of LV SureHCS

  • Management throughout the life cycle of employees, from when he was a candidate to when to leave the business, ensuring all information, hr data is updated, followed closely.
  • Provides a full range of tools to help human resources management process, comprehensive help businesses easily deploy and control all aspects of personnel management.
  • Recorded – listen – share and spread to every experience staff, creating working environment, transparent, mounts, boost work performance.
  • Program design salary emotions, not only to ensure the fair, but also brings satisfaction and motivation for employees, help businesses retain talent effectively.

A process personnel management science, closely to help businesses optimize operation, improve work performance and create a professional environment, transparency for employees. The construction of process flowchart hr management clear will help businesses standardize the important, minimize errors, and improve the ability to attract, retain talent. Application technology solutions such as LV SureHCS can become the key to help businesses manage hr effectively, from recruitment to when employees leave. 

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