Cultural behavior, communicating in business is a system of values, principles, habits, and behaviors related to communicating with each other in an organization or business. This is the way in which employees and leaders of an organization communicate with each other and with customers, partners, shareholders and other stakeholders. Cultural communication is an important part of organizational culture and play an important role in creating a work environment that is positive and effective.
Why cultural communication in business important?
- Cultural communication in business is an important factor in building and maintaining a work environment positive. If the employee and the leadership does not understand and adhere to the culture of communication of the organization, they may cause flaws, conflict and dissonance in the work environment. This can affect the production efficiency, the spirit of employees, an organization's image and sales.
- A culture of positive communication also helps to build good relationships with customers, partners and shareholders. When employees are able to communicate in an effective and friendly with customers and partners, they can create trust and increase sales. Culture positive communication also helps to ensure that employees feel confident and comfortable in his work, helping to increase productivity and satisfaction of customers.
- - Cultural communication also helps to build a work environment that is positive, help employees feel respected and appreciated. If the organization has a culture, positive communication, employees will feel comfortable when giving comments, suggestions, and they will be well received and fair assessment. This helps increase motivation work and creativity of employees, improve production efficiency and help organizations achieve business objectives.
5 Ways to build cultural communication behavior in business.
To build a culture of positive communication in business, need to have the commitment and made from the leadership and the entire staff. Here are a number of ways to build cultural communication in business:
- Determine the values and principles of communication in business and given clear instructions to employees understand and comply with.
- Create a work environment that is positive, where staff members can give comments and suggestions freely and is a fair assessment.
- Organization of training courses and coaching communication for employees to help them understand the culture of communication of the organization and improve communication skills.
- Encourage staff to participate in collective activities and communicate directly with each other, help to strengthen the spirit of unity and trust in each other.
- Create a work environment that is positive by giving the policy bonus and rewards to encourage employees to contribute and work better.
Conclusion
In summary, the construction of cultural communication in business is a process that requires the commitment and efforts of all the members in the organization. The application of the ways of building a culture of positive communication will help increase production efficiency, improve work ethic of the employees and improve relations between the parts and members in the organization.
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