Conflict in the workplace is no longer the issue strange. The difference by thinking, skills, experience, conduct,... that people conflict. It is necessary to have how to solve quickly, link people together towards common goals. Skills problem solving work below for best fit.
Therefore, proper awareness and handling conflict in the direction beneficial for the company is an important skill for every manager and for the individual in general.
Refer 5 trend following in order to resolve conflicts in the workplace, reasonable efficiency:
- Competing – competing.
- Collaborating – collaboration.
- Compromising – Compromise.
- Avoiding – Dodge.
- Accommodating – Concessions
1. Conflict resolution work in the direction of “Competition”
This method is solved by the “influence” of his having been from position, rank, expertise,... There are some people who see the relationship as a contest. They use its “influence” to force others to listen to her.
This method end points quickly. Let's learn how to directly confront the situation; solve them and find a way to unlearn hatred because hating people you don't bring joy for yourself.
Apply when: You know for sure its true, no time for waiting, and most comments to solve the emergency situation.
2. Conflict resolution work in the direction of “cooperation”
This is how conflict resolution seems most satisfactory. If you keep your own opinion, then you yourself and the team work hard to come to a final decision. Please try opening goodwill, cooperation, honesty, and frankly acknowledge, respect each other's objectives, listen to the things that the other reviews.
Apply when:
- The problem is very important, there is enough time to gather opinions from many sides
- In the group already exists contradiction from long
- Need to build long-term relationship between the parties
